SPOT ON 2419 Rumah Nugraha Hotel Syariah

Explore SPOT ON 2419 Rumah Nugraha Hotel Syariah
7.4
Pleasant
From 236 reviews
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Cleanliness

7.1

Room Comfort

7.1

Meal

6.7

Location

7.6

Service and Facilites

7.3

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Traveler Reviews SPOT ON 2419 Rumah Nugraha Hotel Syariah

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40
Customer reviews
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Rini S. A.
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6.0
/10
Reviewed 171 week(s) ago
Lots of mites. The mattress and pillows smell bad. Cheap is cheap, but cleanliness must be prioritized. I couldn't sleep because I was bitten by the mites. Kapok.
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Wildan A.
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4.8
/10
Reviewed 173 week(s) ago
Please read my review before booking this hotel :) I hope there are no more victims after me. My mistake was not seeing the reviews about this hotel before booking, and I immediately booked for 9 NIGHT because the location was very strategic and in the end the next day at 2 pm I immediately checked out because all the complaints in the reviews about the hotel here were proven. Starting from the sheets that had not been changed for a long time, so our sleep was very uncomfortable because of itching, the AC and TV remotes were not provided, the rooms were very stuffy and the simple facilities usually available in hostels in general, such as blankets, towels and small tables were not available. to put things. Hopefully in the future the hotel can improve facilities and hear all the complaints submitted by visitors in this review.
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2 people find it helpful
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Amell W.
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8.3
/10
Reviewed 175 week(s) ago
Yes, according to the price, it only provides a bedroom. For other equipment is still lacking. But suitable for that price.
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1 people find it helpful
titis a. p. a.
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6.0
/10
Reviewed 175 week(s) ago
Di kamar banyak tungaunya, nyamuk juga, temboknya jamuran, pelayanannya juga kurang ramah, remot AC nya juga ga dikasih.
2 people find it helpful
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Linda C.
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6.0
/10
Reviewed 176 week(s) ago
The staff is not friendly, the walls are cracked and propped up with 2 pieces of 500 coins, the bathroom water runs out after being fully charged at night, even though the bathroom floor is dry, the mattress has lots of mites, no blanket. Singup room atmosphere. Nightmares when spending the night there. Check in at 22.30 and as a result I checked out in the morning at 05.00. Hopefully it can be improved in the future.
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1 people find it helpful
Nurul U.
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6.5
/10
Reviewed 178 week(s) ago
Tempatnya bersih, tapi di kamar gak ada selimutnya karena habis. Seharusnya pihak penginapan sudah memiliki jumlah yang pas dengan kapasitasnya.
2 people find it helpful
Chariz J.
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6.5
/10
Reviewed 179 week(s) ago
The room does not match the picture, and the ac is off.
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1 people find it helpful
hafid a.
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4.8
/10
Reviewed 180 week(s) ago
The worst inn in my opinion, far from expectations, the air conditioner is not cold & leaks when it rains the roof leaks on the mattress, there are no tables, cabinets and places to hang clothes. The hotel guard is also not friendly, if you want to stay here, I suggest thinking twice and don't forget to look at the reviews.
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1 people find it helpful
Pramudita
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6.4
/10
Reviewed 183 week(s) ago
The place is not comfortable, a little stuffy and the sheets smell bad.
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Accommodation's Reply
30 Jun 2022
Hi Pramudita, We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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dwie m.
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6.0
/10
Reviewed 184 week(s) ago
The inn is not clean and not maintained, the room has a lot of dust and cobwebs, the room is air-conditioned, but there is no AC remote, only one plug, it's also high and difficult to charge HP. The bathtub was leaking, the bathroom door could not be closed.
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Dwie! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Aysha H.
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6.3
/10
Reviewed 186 week(s) ago
Memang tempatnya bersih, rapih, kamar mandinya juga bersih. Hanya saja pas saya smlm menginap dikasurnya banyak binatang tungau dikasur sampai saya ga bisa tidur karena di sela sela kasurnya banyak sekali.
1 people find it helpful
Indah R.
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9.4
/10
Reviewed 187 week(s) ago
Friendly service, clean rooms, cheap prices.
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rasyita r.
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6.0
/10
Reviewed 189 week(s) ago
Kamar ga sama dengan foto. Pertama dapat kamar yang ada kecoa. Mati lampu dari sore sampe jam 9. Baru hidup genset cuma buat lampu luar. Di kamar ga dikasih penerangan sama sekali. Lampu emergency kayak ato lilin kayak. Sama sekali tidak menyenangkan. Akhirnya pindah tempat inap.
1 people find it helpful
Setyo
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5.1
/10
Reviewed 192 week(s) ago
Pelayanan kurang, saya nginep sama istri saya. Syarat harus ada surat nikah. Masak ngecek surat nikah dan ktp minta tolong tamu lain. Linen serasa bekas dipake dan tidak diganti gatel dibadan, handuk badan seperti handuk keset. TV cuma buat pajangan signal ga ada. Rasanya seperti kamar bekas dipake cuma dirapikan trus dijual lagi. * not recommended, kecewa nginep di situ.
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4 people find it helpful
Accommodation's Reply
22 Apr 2022
We apologize for the inconvenience you experienced! We will definitely look into this issue and will do our best to improve your experience. Regards, Joey
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DYAH A. W.
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6.2
/10
Reviewed 192 week(s) ago
Actually the place is nice and nice. It's just right that my room has a lot of mites in my bed, until my mother and I don't sleep well. I hope you will pay more attention to it in the future. Maybe it's the mites from the pillow. My mother and I woke up and were busy killing the mites until the mites were bitten a lot of our blood.
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4 people find it helpful
Accommodation's Reply
17 Apr 2022
Sorry for the hassle you faced, Dyah! We've marked a note for the experience you had this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Ibay A. P.
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4.8
/10
Reviewed 193 week(s) ago
The room was moldy, the ac was on but the remote was brought by the employee. No blanket. Tv is there but no remote. Dirty water. Unfriendly staff.
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Accommodation's Reply
14 Apr 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia
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Nfs I.
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4.8
/10
Reviewed 193 week(s) ago
Sangat mengecewakan, nyesel banget nginap di sini, kamar kotor dan bau, banyak kutu di kasur, baru rebahan bentar udah gatel-gatel sekujur badan, ga rekomen banget, please lah hotel kayak begini kenapa bisa ada sih.
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Accommodation's Reply
08 Apr 2022
Hi, Nur! We are truly sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Ivy
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edi subroto
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4.8
/10
Reviewed 194 week(s) ago
Please let me know yesterday that my staff was there but the room info was full and I was still charged. How's this? Please help.
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1 people find it helpful
Accommodation's Reply
24 Mar 2022
Hi, Eddie! We never expect our guests to face this kind of problem. We have informed our team about this to take appropriate steps to ensure it doesn't happen again. Regards, Ivy
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Dika R.
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5.7
/10
Reviewed 194 week(s) ago
The sheets were very dirty, the corner of the room was damp because the bathtub was leaking. The price of 80 thousand and below gets AC, roadside location, yes, it's really cheap, others, please understand.
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2 people find it helpful
Accommodation's Reply
06 Apr 2022
Hi Dika, Sorry for the problems encountered. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Philip
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Eko Eko
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6.0
/10
Reviewed 195 week(s) ago
Too many bed bugs and scorpions.
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1 people find it helpful
Accommodation's Reply
19 Mar 2022
Hi, we apologize for the trouble this has caused. We would like to thank you for sharing a very valuable review. Surely we can work on it to make sure your next visit is a great one. Regards, Amelia.
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Number of reviews per page
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