Gets Premiere Semarang

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Overall Ratings & Reviews Gets Premiere Semarang

Traveloka (8,731)
Other sources (36)
8.4
Very Good
From 8,731 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.5

Service and Facilites

8.4

People often mention about Gets Premiere Semarang
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Bedroom (143)
Staff Friendliness (141)
Room Space (135)
Distance to City Center (130)
Ambiance (130)
Bathroom (127)
Hotel Area (116)
Variety (113)
Taste (109)
Family Friendly (106)
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Traveler Reviews Gets Premiere Semarang

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Customer reviews
Z***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
-The food (à la carte) in the restaurant wasn't delicious. -The AC in the Executive Room was hot (the AC unit was yellowing). -The shower area at the swimming pool smelled of urine. -The staff were very friendly. -The chicken noodles for breakfast tasted strange.
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1 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Best regards from Gets Premiere Semarang. Thank you for taking the time to provide us with your review and feedback. We appreciate your appreciation for the warm hospitality of our team, which motivates us to continue providing the best service. However, we apologize for any inconvenience you experienced regarding the quality of the à la carte food, the taste of breakfast, the condition of the air conditioning in the Executive room, and the cleanliness of the poolside shower area. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate and comprehensive evaluation and improvement. We are committed to providing a comfortable and high-quality stay, and therefore, we will continuously improve every detail, from facilities to service. Thank you for your trust in us, and we hope to welcome you back again with an even better experience next time. Sincerely, The Management, Get Premiere Semarang
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A***i
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8.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable, the food is quite varied and delicious, the best thing is that there are swimming facilities and a fairly complete gym, even with a jungle machine, you can refresh yourself after work before going to bed, you can rent a bicycle for an afternoon or morning walk if you want to look for local specialties.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, With best wishes from Gets Premiere Semarang, thank you for sharing your stay experience and giving us a top rating. We are delighted to hear that you were satisfied and comfortable with our facilities and services. We greatly appreciate your positive review and we hope to welcome you back again. Sincerely, The Management Team, Get Premiere Semarang
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
The rooms are spacious and comfortable. There's a gym and more.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, From Gates Premier Semarang, we wish you a wonderful day. Thank you for your review and for sharing your experience staying at Gates Premier Semarang. We are delighted to know that our facilities met your expectations. We hope to welcome you back on your next stay. Sincerely, The Management Team, Gates Premier Semarang
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C***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 2 week(s) ago
It's centrally located, the hotel is comfortable, the housekeeping is good, and the check-out and check-in processes are fast. I'll definitely stay here again.
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Accommodation's Reply
16 Apr 2026
Dear Guests, We hope you had a wonderful stay at Gets Premiere Semarang. Thank you so much for choosing Gets Premiere Semarang and for leaving us such a wonderful review. We are delighted that you were satisfied with our hotel facilities and services. We sincerely appreciate your valuable feedback. We look forward to welcoming you back again. Gets Premiere Semarang Hotel Management
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Dian C. S.
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9.1
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, responsive, and makes guests feel comfortable. Stayed here for a child's birthday and got a free slice.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. Dien C.S. from Gets Premier Semarang, Thank you for your wonderful review. We are delighted to hear that the friendliness, prompt service, and attentiveness of our team made your stay very comfortable. We were also pleased to be a part of your son/daughter's special birthday celebration. We hope the small gift we provided added a beautiful touch to the event. Thank you for your trust, and we look forward to welcoming you back for another memorable stay in the future. Sincerely, The Management Team, Gets Premier Semarang
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Y***i
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 week(s) ago
Check-in is easy, staff was helpful. The room was spacious but had a bad smell when entering the room. But the staff was very helpful, bringing a scent to remove the odor.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Great day always from Gets Premiere Semarang. Thank you for staying with us and share your experience here with rating. Your rating and warm words are really important for us. Last but not least we hope you always remember us every time you visit Semarang. We are looking forward to welcoming you again in the future. Warm Regards Management Gets Premiere Semarang
A***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The rooms are spacious, the service is great, and the view is also beautiful.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, From Gets Premiere Semarang, We always have a great time to serve you. Thank you for your review and for sharing your experience staying at Gets Premiere Semarang. We are delighted to hear that our facilities and services met your expectations. We hope to welcome you back again on your next stay. Sincerely, The Management Team, Gets Premiere Semarang
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erpan d. s.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and nice, the hotel is comfortable
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2 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Ms. Mimin M., Greetings from Gates Premier Semarang. Thank you for sharing your stay experience and giving Gates Premier Semarang a top rating. We are delighted to hear that you were satisfied and comfortable with the facilities and services provided. We greatly appreciate your kind review and we hope to welcome you back again. Sincerely, The Gates Premier Semarang Management Team
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erpan d. s.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is comfortable and clean, the hotel staff are friendly.
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Accommodation's Reply
07 Apr 2026
Dear Ms. Mimin M., Welcome to Gates Premier Semarang. Thank you for sharing your stay experience and giving Gates Premier Semarang a top rating. We are delighted to hear that you were satisfied and comfortable with the facilities and services offered. We greatly appreciate your kind review and we hope to welcome you back again. Sincerely, The Gates Premier Semarang Management Team
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erpan d. s.
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Business
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10.0
/10
Reviewed 3 week(s) ago
The hotel is comfortable and the hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Ms. Mimin M., Welcome to Gates Premier Semarang. Thank you for your review and for sharing your experience staying at Gates Premier Semarang. We are delighted to know that our facilities and services met your expectations. We look forward to welcoming you back for your next stay. Sincerely, The Management Team, Gates Premier Semarang
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erpan d. s.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the food in the restaurant is delicious and reasonably priced.
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Accommodation's Reply
07 Apr 2026
Dear Ms. Mimin M., Wishing you a wonderful day from Gates Premier Semarang. Thank you for sharing your stay experience and giving Gates Premier Semarang a top rating. We are delighted to hear that you were satisfied and comfortable with the variety of food and services. We greatly appreciate your kind review and we hope to welcome you back again. Sincerely, The Management Team, Gates Premier Semarang
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Verified Traveler
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Transit
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9.7
/10
Reviewed 4 week(s) ago
The hotel is clean, the breakfast menu is very varied.
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Accommodation's Reply
30 Mar 2026
Dear Valued Customer, from Gets Premiere Semarang, we wish you a wonderful day. Thank you for sharing your stay experience and giving Gets Premiere Semarang the highest rating. We are delighted to hear that you were satisfied and comfortable with the facilities we provided. We greatly appreciate your positive review and we hope to welcome you back again. Sincerely, The Management Team, Get Premiere Semarang
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Syenni G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The breakfast was varied, and the kids loved the pasta carbonara. I left my child's water bottle in the room, and the hotel staff immediately contacted me via WhatsApp shortly after I left. Thank you, Gets Hotel, for your hospitality.
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Accommodation's Reply
07 Apr 2026
Dear Ms. Syenni G., Welcome to Gets Premiere Semarang! We appreciate your review and your stay experience at Gets Premiere Semarang. We are delighted to hear that you enjoyed our varied breakfast options, especially the Carbonara pasta which your son/daughter particularly enjoyed, which made us very happy. We also appreciate that our team was able to promptly notify you if any items were left behind, which is part of our commitment to attentive service and providing comfort to all our guests. We hope to welcome you back again on your next stay. Sincerely, The Management Team, Get Premiere Semarang
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Itsnaila R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very comfortable, cold AC, clean room and bathroom, no rush to check out, gets top deh 🌸✨
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Accommodation's Reply
07 Apr 2026
Dear Mr. Itsnaila R., We wish you a wonderful day. Thank you for sharing your stay experience and giving Gets Premiere Semarang a top rating. We are delighted to hear that you were satisfied. We greatly appreciate your kind review and we hope to welcome you back again for another memorable experience. Sincerely, The Management Team, Gets Premiere Semarang
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The rooms are spacious, clean, and comfortable. The staff is very helpful with all our needs.
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Accommodation's Reply
30 Mar 2026
Dear Valued Customer, Best regards from Gets Premiere Semarang. Thank you for taking the time to write a review about your stay at Gets Premiere Semarang. We are honored that you chose Gets Premiere Semarang as your accommodation during your visit to Semarang. We are delighted that you were comfortable and gave us high ratings for the facilities and services we provided. Thank you again for your valuable comments and feedback. We will continue to strive to improve the quality of our services. We hope to welcome you back to Gets Premiere Semarang in the future. Sincerely, The Management Team, Get Premiere Semarang
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Suharso H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The location is easy to reach, the room is clean, the service is friendly, the breakfast is also satisfying, but there was a small incident where my child was playing on a scooter in the lobby and got hit by a security guard's hand. Whether it was intentional or not, when I asked, it was not intentional, but my child was scared and hurt his face. Thank you.
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Accommodation's Reply
07 Apr 2026
Dear Mr. Suharso H., This is a message from Gates Premier Semarang. We appreciate your review and sharing your experience staying at Gates Premier Semarang. We are pleased to hear that our location, facilities, and services met your expectations. However, we sincerely apologize and regret the inconvenience your son/daughter experienced in the lobby area. This incident is of utmost importance to us. We will conduct a further investigation immediately to ensure that this does not happen again in the future. We hope your son/daughter's condition has improved. Thank you for your concern and feedback, as it is very important in improving the quality of our service. Thank you again for these valuable comments and suggestions. We will always strive to maintain and improve the quality of our service. We hope to welcome you back to Gates Premier Semarang in the future. Sincerely, The Management Team, Gates Premier Semarang
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J***y
icon-Transit
Transit
icon-origin-TRAVELOKA
5.9
/10
Reviewed 5 week(s) ago
Please repair the damaged ceramic floor tiles in the room 619, renovate the floor because it makes guests uncomfortable.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Valued Customer, From Gets Premiere Semarang, We wish you a wonderful day. Thank you for taking the time to write a review about your stay at Gets Premiere Semarang. We are honored that you chose Gets Premiere Semarang as your accommodation during your visit to Semarang. We apologize for the inconvenience caused by the condition of the floor tiles in room 619, which certainly did not reflect the standard of comfort we expect from all our guests. We greatly appreciate your feedback and have coordinated with the relevant team to conduct a thorough investigation and immediately carry out necessary repairs and improvements to ensure the room is suitable and comfortable for use again. Thank you again for these valuable comments and suggestions. We will continue to strive to maintain and improve the quality of our service. We hope to welcome you back to Gets Premiere Semarang in the future. Sincerely, The Management Team, Get Premiere Semarang
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Indera G.
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
Great, clean, good room and location.
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Accommodation's Reply
30 Mar 2026
Dear Indera G, Great day always from Gets Premiere Semarang. Thank you for staying with us and share your experience here with rating. Your rating and warm words are really important for us. Last but not least we hope you always remember us every time you visit Semarang. We are looking forward to welcoming you again in the future. Warm Regards Management Gets Premiere Semarang
W***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Whenever I have an assignment in Semarang, I always choose to stay at Gets Hotel.
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2 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Valued Customer, from Gets Premiere Semarang, we wish you a wonderful day. Thank you for sharing your stay experience and giving Gets Premiere Semarang the highest rating. We are delighted to hear that you were satisfied and comfortable with our facilities and services. We greatly appreciate your positive review and we hope to welcome you back again. Sincerely, The Management Team, Gets Premiere Semarang
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y***h
icon-origin-TRAVELOKA
8.3
/10
Reviewed 8 week(s) ago
The room is stuffy, uncomfortable and smells bad
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Accommodation's Reply
03 Mar 2026
Dear Valued Customer, Best regards from Gets Premiere Semarang. Thank you for taking the time to write a review about your stay at Gets Premiere Semarang. We are honored that you chose Gets Premiere Semarang as your accommodation during your visit to Semarang. We sincerely apologize that you were not fully satisfied with your stay due to the unsatisfactory cleanliness of the room and facilities. Your review is invaluable for our future improvements. Thank you again for your valuable feedback and suggestions. We will continue to strive to maintain and improve the quality of our service. We hope to welcome you back to Gets Premiere Semarang in the future. Sincerely, The Management Team, Get Premiere Semarang
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Number of reviews per page
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