8.6
Very Good
From 6,765 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about Amaris Hotel Margorejo Surabaya
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Staff Friendliness (88)
Taste (78)
Variety (74)
Bedroom (72)
Accessibility (70)
Ambiance (69)
Bathroom (67)
Distance to City Center (66)
Hotel Area (65)
Surroundings (64)
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Traveler Reviews Amaris Hotel Margorejo Surabaya

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Customer reviews
M***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Strategic location, fitting rooms that weren't too small, friendly staff, and a varied breakfast menu. Overall, the hotel was in keeping with its class.
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Accommodation's Reply
21 Aug 2025
Dear Guest M*d. Thank you for your wonderful review of our hotel! We are glad you enjoyed your stay and hope to see you again soon. Best regards, Harmadi, Hotel Manager
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arie m.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I always stay here when I go to Surabaya
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Accommodation's Reply
11 Aug 2025
Dear Mr. Arie M. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you feel comfortable as a second home and enjoy staying at Amaris Hotel Margorejo - Surabaya. Your input is very meaningful to us and we will continue to improve our quality and service. We hope to always be the first choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
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Hansen S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've always enjoyed Amaris Margorejo. The food is traditional and healthy. The rooms are clean, the staff is friendly, and the hotel continues to improve its service and cleanliness.
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Accommodation's Reply
10 Aug 2025
Dear guest Mr. Hansen S. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for staying at Amaris Hotel Margorejo-Surabaya and taking the time to write a review for us, we are very pleased to know that you have received excellent service from our staff during your stay at Amaris Hotel Margorejo - Surabaya. Your extraordinary praise for our staff has been conveyed to the team. Your very kind words are undoubtedly a great motivation for all of us to always provide the best, It is a pleasure for us to be able to serve you again with our best hospitality on the next occasion. Warm regards. Harmadi. Hotel Manager.
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Edward M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The food is varied and delicious and very close to the mall.
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Accommodation's Reply
05 Aug 2025
Dear Mr. Edward M. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for taking the time to provide your review and comments about Amaris Hotel Margorejo - Surabaya, we are happy to hear that you enjoyed your experience at Amaris Hotel Margorejo - Surabaya. We hope to welcome you back soon to enjoy your experience at Amaris Hotel Margorejo - Surabaya. Best wishes for success & good health. Best regards, Harmadi - Hotel Manager.
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m***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good service, friendly staff, good location.
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Accommodation's Reply
03 Aug 2025
Dear Mr/Mrs. Warmest greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warmest greetings from. Hotel Manager, Harmadi.
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m***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good service, friendly staff, good location.
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Accommodation's Reply
01 Aug 2025
Dear Mr/Mrs. Warmest greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warmest greetings from. Hotel Manager, Harmadi.
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This hotel is located not too far from the city center. The place is clean and comfortable, and the staff is friendly and helpful.
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Accommodation's Reply
31 Jul 2025
Dear Guest Mr/Ms Y***a Warm greetings from Amaris Hotel Margorejo - Surabaya We thank you for your review It's very nice to hear that you were comfortable and enjoyed your stay at Amaris Hotel Margorejo, and that it met your expectations. We really hope that we can always be the first choice of comfortable accommodation for you and your family. Thank You Greetings, Harmadi Hotel Manager
N***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
It's pretty good. The room is a bit small, so if you're checking in, get a spacious room.
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Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. N*l, Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And for the room size according to the classification, which is 18 M2 and the only difference is the size of the bed. We have two types. We are glad that you have enjoyed your visit and we hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and very helpful. The food is varied and the access is easy.
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Accommodation's Reply
21 Jul 2025
Dear Mr/Ms N*i, Warm greetings from Amaris Hotel Margorejo - Surabaya We thank you for your review on Traveloka It is very pleasant to hear that you are comfortable and enjoyed your stay at Amaris Hotel Margorejo - Surabaya, Your input means a lot to us and we will continue to improve our quality and service, We hope we can always be the first choice of comfortable accommodation for you and your family. Thank you Best regards, Harmadi Hotel Manager
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h***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location of the hotel is very strategic, the rooms are very very clean.
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Accommodation's Reply
21 Jul 2025
Dear Mr/Ms h*o. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi.
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Good place, easy access to the city center, completeness of the bathroom check list, information says there is a comb but there is no comb
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Accommodation's Reply
15 Jul 2025
Dear Mr./Mrs. R*h, Thank you for taking the time to provide your review and comments about Amaris Hotel Margorejo - Surabaya, we are happy to hear that you enjoyed your experience at Amaris Hotel Margorejo - Surabaya. We apologize for the availability of Combs in the room but if you need a Comb we will be happy to send it to the guest who needs it. We hope to welcome you back soon to enjoy your experience at Amaris Hotel Margorejo - Surabaya. Best wishes & Always be healthy. Best regards, Harmadi - Hotel Manager.
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A***s
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel location is quite strategic for all activities
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr/Ms A*s. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi.
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J***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good service, good service, good facilities, all in good
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. J*g. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoying your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and very helpful, the breakfast is very varied, the menu is delicious, the room is clean, the toilet is clean, it's just a shame the TV isn't a smart TV yet, but overall it's really good🥰
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Accommodation's Reply
04 Jul 2025
Dear Mr./Mrs. S*i. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoying your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
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Hendra s. p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All the staff was very friendly in reception and in restaurant also.
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Accommodation's Reply
30 Jun 2025
Dear Guest Mr Hendra S. P, Warm greetings from Amaris Hotel Margorejo - Surabaya We thank you for your review It's very nice to hear that you were comfortable and enjoyed your stay at Amaris Hotel Margorejo, and that it met your expectations. We really hope that we can always be the first choice of comfortable accommodation for you and your family. Thank You Greetings, Harmadi Hotel Manager
DYAH A. P. D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
City center.. Easy to go anywhere...
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Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. Dyah A. P. D. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoy your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
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D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
With affordable price, clean hotel. Good service. Children are not charged for meals. Upgrade to king bed has additional cost
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Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. D*a. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoying your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
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arum t.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The breakfast has many choices, everything is delicious, the coffee is delicious. The only thing lacking in the room is that there is no kettle for hot water and the floor is a bit sticky when you step on it barefoot for the first time. Other than that, it is comfortable and pleasant.
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Accommodation's Reply
30 Jun 2025
Dear Mrs. Arum T. Warm greetings from Amaris Hotel Margorejo Surabaya. Thank you for choosing Amaris Hotel Margorejo Surabaya to stay, we thank you for your review and input. For the sticky floor, we have conveyed it to the Operational Team in Moping / Floor Mopping is really clean and in terms of this service, the Operational team will be evaluated and re-trained to be even better, once again we thank you for your input and information and for the future or next visit we will try to be more comfortable. We really hope to always be a comfortable place to stay when you visit the city of Surabaya. Thank you. Best regards, Harmadi. Hotel Manager.
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Herry M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
We were checked in at 18:40, everything is ready for occupancy.
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Accommodation's Reply
24 Jun 2025
Dear Mr. Herry M. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your stay and we hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi.
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
I have stayed here many times and am always satisfied I don't know why yesterday, the room I stayed in had an air conditioner that wasn't cold
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Accommodation's Reply
18 Jun 2025
Dear Mr./Mrs. Y*a. Warm greetings from Amaris Hotel Margorejo Surabaya. Thank you for choosing Amaris Hotel Margorejo Surabaya to stay, we thank you for your review and input. For this matter, we have coordinated with the Engineering team to ensure that the room AC maintenance is running well and functioning properly (cold), once again we thank you for your input and information and for the future or next visit we will try to be more comfortable. We really hope to always be a comfortable place to stay during your visit to the city of Surabaya. Thank you. Best regards, Harmadi. Hotel Manager.
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Number of reviews per page
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