Overall Ratings & Reviews Verse Lite Hotel Gajah Mada

Dear Valued Guest, Thank you so much for your super positive and enthusiastic review! We are so happy you enjoyed our strategic location with abundant culinary delights around the hotel. We are also happy that our rooms still provide comfort and tranquility despite being in a busy area. Regarding the blankets in the Superior rooms, we apologize for the inconvenience. We will immediately follow up on this feedback to optimize guest comfort. See you on your next visit, we look forward to welcoming you! 💗. Warm regards, Rangga Makalew. Hotel Manager

Dear Mr./Ms. D*i, Thank you for staying with us again and providing valuable feedback. We apologize for the inconvenience related to the air conditioning and inadequate towels. Regarding the price change, this is likely influenced by occupancy levels and the high season period. We will immediately coordinate with the relevant team so that the air conditioning and room linens can be checked and improved. We hope your next visit will be much more comfortable. Warm regards, Rangga Makalew, Hotel Manager

Dear T***h, Thank you for your positive feedback and rating. We’re happy to hear you enjoyed our central location in the heart of Jakarta. We look forward to welcoming you back on your next visit. Best regards, Central Reservation Agent

Dear Fatimah, Thank you for your kind review and great rating. We’re glad you enjoyed the convenient location near the mall and food spots, as well as the cleanliness and comfort of your stay. We hope to welcome you again soon. Best regards, Central Reservation Agent

Dear neng d. p., Thank you for your wonderful review and high rating. We are delighted to hear that you and your toddler had a comfortable stay and that our team was quick to assist you. We look forward to welcoming you back soon. Best regards, Central Reservation Agent

Dear Valued Guest, Thank you for your perfect rating and kind feedback. We’re very pleased to know you had an excellent stay, even in our Superior Room. Looking forward to welcoming you back on your next visit. Warm regards, Central Reservation Agent

Dear N***a, Thank you for your feedback. We sincerely apologize for the inconvenience regarding the room condition. Your comments have been forwarded to our housekeeping and maintenance team for immediate action. We are committed to improving your experience should you give us another opportunity. Warm regards, Central Reservation Agent

Dear J***y, Thank you for your honest feedback. We’re truly sorry for the inconsistencies you experienced, especially with cleanliness and amenities. Your comments have been shared with our housekeeping and maintenance teams for immediate improvement. We appreciate your continued support and hope to serve you better on your next stay. Warm regards, Central Reservation Agent

Dear F***d, Thank you for your great rating and feedback. We’re glad to hear you had a satisfying stay and appreciated our friendly service. Apologies for the missing bathroom mat at check-in — we’ll make sure this is prepared in advance next time. We look forward to welcoming you back on your next business trip. Warm regards, Central Reservation Agent

Dear Ario P. J. W., Thank you for your review and positive rating. We're pleased to hear you found the stay affordable and comfortable. Your feedback about the hot water and bathtub experience is noted and will be shared with our team for improvement. Warm regards, Central Reservation Agent

Dear L***i, Thank you for your feedback. We sincerely apologize for the unpleasant experience you had during your stay. Cleanliness is a top priority, and your comments have been forwarded to our housekeeping and maintenance teams for immediate improvement. We appreciate your input and hope to have the opportunity to serve you better in the future. Best regards, Central Reservation Agent on behalf of Patar David H, Hotel Manager

Dear Mega B. P., Thank you for your kind review. We're pleased to hear you enjoyed the nearby street food options around the hotel. We hope to welcome you back again soon. Best regards, Central Reservation Agent on behalf of Patar David H, Hotel Manager

Dear Y***i, Thank you for your positive review. We’re glad to know you enjoyed the comfort of our room, the strategic location, and the friendliness of our staff. We look forward to welcoming you again on your next visit. Best regards, Central Reservation Agent on behalf of Patar David H, Hotel Manager

Dear Mr. Bambang, Thank you for your wonderful feedback. We are pleased to hear that you enjoyed the comfort, service, and strategic location, especially the nearby culinary options. We look forward to welcoming you back soon. Best regards, Central Reservation Agent

Dear Mr. Rio, Thank you for your kind review. We are delighted to know that your stay during Jakim 2025 was pleasant and that our team could make you feel welcome. Your appreciation means a lot to us, and we hope to serve you again in the future. Best regards, Central Reservation Agent

Dear A***a, Thank you for your great rating and kind review! We're delighted to hear that you had a comfortable stay and appreciated our affordable rates, friendly staff, cleanliness, and convenient location with lots of great food nearby. We're also glad the room matched your expectations from the photos. We look forward to welcoming you again in the future! Warm regards, Patar David H Hotel Manager

Dear Diyang A. A., Thank you for your great rating and kind review! We’re happy to hear you enjoyed the minimalist, cool, and friendly atmosphere of our hotel, as well as our strategic location near the plaza and city center. We look forward to welcoming you back in the future. Warm regards, Patar David H Hotel Manager

Dear D***i, Thank you for the perfect rating and your valuable feedback. We're glad you appreciated the cleanliness of our hotel. Noted on your suggestion regarding staff friendliness, we’ll work on improving that for a better guest experience. Hope to welcome you back soon. Warm regards, Patar David H Hotel Manager

Dear Y***s, Thank you for your feedback. We're glad you enjoyed your stay overall. We understand your concern about the location at night, and we’ll work on better signage or directions for future guests. Warm regards, Patar David H Hotel Manager

Dear D***i, Thank you for your perfect rating and kind words, We’re glad you enjoyed your stay and found the hotel very clean. We look forward to welcoming you again soon. Warm regards, Patar David H Hotel Manager