Quiet, clean and pleasant

Good. Makes the family comfortable. Cleanliness could be improved.

very strategic and economical

Clean room, clean toilet, for that price you can get breakfast.

The female hotel staff were unfriendly; when asked politely, they responded curtly and with a dismissive expression. The bathroom smelled, the sink and toilet leaked, and the water dispenser in front of the room also leaked, with only a small amount of water leaking into the room. The sheets also appeared to have not been changed, and were dirty and stained.

Quite satisfying with affordable price.

Quite satisfying at a very affordable price.

Friendly staff and comfortable place, parking is also safe and spacious

The food is just ordinary, maybe because it's suddenly crowded with Chinese New Year holidays and lots of people want to go on Umrah.

Comfortable and no damage to the room

very nice and friendly staff, the atmosphere is cool

Hotel staff is friendly, pleasant

Not very pleasant, the service should be improved, the availability of mineral water in the room. Room cleanliness should be taken into account

The facilities and services provided are excellent and commensurate with the price paid, especially the free shuttle service to the airport is very helpful so you don't have to bother ordering a GrabCar anymore.

I booked two rooms and stayed for two nights in rooms 300 and 301/201. Upon check-in, I was greeted with a blank face by the receptionist, not a smile. I asked for rooms on the same floor, but they said they were full. The elevator access card only worked for the floor we were staying on and the lobby, so if I wanted to go to my son's room in 201, I had to go down to the lobby first, and the elevator attendant would then call the second floor. The second day, I was able to move from 201 to 301 by the friendlier morning receptionist. My room 300 wasn't cleaned, even though I had put a sign on the door asking for it to be cleaned. But the flat-faced night receptionist said it was because I hadn't reported it to the receptionist. After I got angry, the room was cleaned, and I had to wait in my son's newly moved room. Breakfast on the second day ran out of rice, and I waited almost 30 minutes. When it arrived, it was raw. I was very disappointed with this hotel. I'll think twice about coming back.

The security was friendly and helpful, but the F&B staff lacked initiative in responding to guest requests for breakfast. I booked a non-smoking room, but was given a smoking room. Hopefully, the service will improve in the future.

everything is comfortable except the breakfast

everything is comfortable except breakfast

everything is very comfortable except the breakfast

A pretty good choice for the Medan-Aceh VV during this disaster. To shop for necessities at the post, just turn left (city), and to go to the post, just turn right (toll). It's centrally located. However, hopefully, the breakfast quality and taste can be improved. The staff are friendly, from the receptionist to the security guard.