Puri Darmo Serviced Residence

Explore Puri Darmo Serviced Residence
8.5
Very Good
From 505 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.1

Location

8.5

Service and Facilites

8.5

People often mention about Puri Darmo Serviced Residence
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Room Space (18)
Family Friendly (17)
Ambiance (17)
Bedroom (17)
Bathroom (17)
Staff Friendliness (16)
Hotel Area (15)
Surroundings (13)
Taste (13)
Accessibility (11)
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Traveler Reviews Puri Darmo Serviced Residence

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40
Customer reviews
L***s
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 week(s) ago
Very cool 👍 the kitchen is very clean.
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Accommodation's Reply
13 Jan 2026
Thank you for your kind review. We hope to provide even better service to our guests in the future. We wish you and your family happiness. Thank you again for your kind review. We hope to strive to provide even better service to our guests in the future. We wish you and your family happiness.
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Supriyadi
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Leisure
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8.5
/10
Reviewed 4 week(s) ago
The hotel is luxurious, clean inside, child-friendly, and the staff are friendly.
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Accommodation's Reply
29 Dec 2025
Thank you for your kind review. We hope to provide even better service to our guests in the future. We wish you and your family happiness. Thank you again for your positive review. We hope to strive to provide even better service to our guests in the future. We wish you and your family happiness.
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S***a
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Very impressive, comfortable and very good service, there was a problem with the stove and AC but it was immediately fixed and everything is working well 🥰
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1 people find it helpful
Accommodation's Reply
25 Dec 2025
Thank you for your kind review. We hope to provide even better service to our guests in the future. We wish you and your family happiness. Thank you again for your kind review. We hope to strive to provide even better service to our guests in the future. We wish you and your family happiness.
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m***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I'm a regular at this property for family gatherings, and I always do. But this time, I was disappointed. I booked a 3-BR penthouse, but was given two different rooms, without prior confirmation that the rooms were under renovation. It wasn't about the price, but I needed to be with my family, and we ended up sleeping in different rooms. Overall, it's still the best, keep up the good work, Puri Darmo Resident.
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Accommodation's Reply
08 Dec 2025
Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family. Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family.
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Indra K.
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Business
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8.8
/10
Reviewed 7 week(s) ago
The room facilities are quite complete and spacious.
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family. Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family.
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A***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
Since 2022, my child's birthday was here until now, I often stay here even though it's close to home 😂 but this is the first time at night there was a man's voice while we were staying overnight without a man until finally my husband called me and asked me to come to my apartment and ask him to accompany me to sleep, sorry but this is my experience last night 🙏🏻
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2 people find it helpful
Arwadi S.
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10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly and nice.
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Accommodation's Reply
10 Nov 2025
Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family. Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family.
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R***i
icon-Business
Business
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8.4
/10
Reviewed 12 week(s) ago
The room was clean, but when I first stayed there, I got a really old room, the bed was uncomfortable, the room and bathroom were really old.
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family. Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family.
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Arwadi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Friendly staff, the room has a separate kitchen area from the living room and bedroom so you can cook food for the children like at home.
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Accommodation's Reply
31 Oct 2025
Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family. Thank you for the great review. We hope to serve our guests even better in the future. Best wishes to you and your family.
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yustinus c. h.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
the place is nice, just lacks maintenance
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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M***a
icon-Leisure
Leisure
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8.6
/10
Reviewed 27 week(s) ago
Pros: Big livingroom, diningroom, master BR. The rooms look decent though some wall paper are peeling. Washing machine and AC are working. Cons: AC was leaking badly in one of the BR, refrigerator is warm. We stayed in Puri Dharmo 15 years ago and was great. Now the building has gotten old, tennis court is not functioning, basketball court has uneven flooring and dark. There is so much potential in Puri Dharmo, I hope management update the rooms.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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M***a
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Leisure
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7.2
/10
Reviewed 27 week(s) ago
Cons: The room given to us, the wall paper was peeling and both BR were small. The refrigerator was not cold. We looked at different rooms at different towers. Depends on different rooms and different towers, some rooms are in better/ worse condition than others. Refrigerators were not cold in all rooms. One night there was a cockroach (kecoak) in master bathroom. Sliding door in second bathroom is not closing. Pro: Spacious livingroom, bright, AC working, nice swimming pool. Washing machine worked, though might leak. Breakfast was great, good quantity too. Puri Dharmo has good location, spacious living rooms, great staff, lots of potential. Too bad building is old, rooms and appliances are old. I hope an investor comes and renew Puri Dharmo.
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Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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R***o
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Staycation
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8.2
/10
Reviewed 29 week(s) ago
2nd time staying here....in general the room is quite good, but please note before determining the room for the customer, check first whether the facilities in the room are adequate (what I experienced was the stove ran out of LPG), the AC in one of the rooms was not cold at all, and the bottom of the refrigerator was not cold, another one for some reason the floor in the room was very slippery. Please pay attention again for the comfort of visitors. Thank you
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Accommodation's Reply
05 Jul 2025
Thank you for your review, it will be a learning experience for us to be able to serve our guests optimally. Warm greetings from us to you and your family
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R***o
icon-Leisure
Leisure
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5.0
/10
Reviewed 30 week(s) ago
it's disgusting and the bathroom towel too
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Accommodation's Reply
05 Jul 2025
Thank you for your review, it will be a material for us to be able to serve our guests to the maximum. Warm greetings from us Puri Darmo Surabaya for you and your family
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E***o
icon-Staycation
Staycation
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10.0
/10
Reviewed 35 week(s) ago
The room is very spacious and comfortable
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Accommodation's Reply
05 Jul 2025
Thank you for the positive review, guest satisfaction is our vision in serving guests. Warm greetings from us Puri Darmo Surabaya for you and your family
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Stefani N. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Friendly staff, all rooms are clean and well maintained.
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Thank you for your review. Warm greetings from us Puri Darmo Surabaya for you and your family
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R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Satisfied, super spacious room, although the building is old but the condition is still good, complete room facilities, bathrooms up to 4, washing machine, cooking and eating utensils are quite complete and many. The AC is well maintained and very cold. The facilities are quite complete, there is a clean swimming pool, there is a sauna and you can soak in hot water too. Minus: - There is no hotel WiFi connection either in public areas or in the room which is actually not a problem but can be a plus for the facilities - I think the room facilities, especially the pillows, are lacking (there are only 2 standard size head pillows in each room without a bolster pillow)
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Thank you for the positive review that will make us more enthusiastic to serve guests. Our warm greetings to you and your family, waiting to stay again.
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Sony Q.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 54 week(s) ago
Child and family friendly.. strategic location
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3 people find it helpful
Accommodation's Reply
25 Jan 2025
Thank you for your positive review, our warmest greetings to you and your family, may you always be healthy.
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F***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
friendly staff, large room, 2 bedrooms, kitchen, AC, TV, dining table, sofa, no wifi, swimming pool, good breakfast, good price, strategic location near restaurants & minimarkets.
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1 people find it helpful
Accommodation's Reply
13 Jan 2025
Thank you for your review, success to you and your family. Warm greetings to you and all family members.
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l***s
icon-origin-TRAVELOKA
8.0
/10
Reviewed 55 week(s) ago
The hotel is very old and poorly maintained, so it's a bit scary.
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3 people find it helpful
Accommodation's Reply
18 Jul 2025
Thank you for your positive review. We hope to serve our guests better in the future. Our warmest regards to you and your family. Thank you for your positive review. Hopefully, in the future, we will try to serve our guests better. Warm greetings from us to you and your family.
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Number of reviews per page
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40