Overall Ratings & Reviews Amansari Hotel Nusajaya

Nice hotel, the staff were very helpful.

Smell bad bedsheet, seems not changed after guest check out. Room 707.

I enjoy staying here because the atmosphere is comfortable and quiet.

Hotel room was good, crowded breakfast cause many group tour stay at this hotel, the rest was good and yeah. You can try to stay at this hotel, but not much food stalls around the hotel location.

Water pressure not so good, the air ventilatoon fan in the bathroom wasn't function.

Pelayanannya sangat-sangat tidak bagus jika ini benar-benar hotel bintang 4, kami dateng ke hotel siang belum bisa check in, barang kami titip di hotel, kami balik lagi ke hotel malam, dapet room di lantai 4 dan 16, padahal di online sudah saya request room connetcting dan selantai, kami minta tukar alasan tidak ad kamar, saya ini bawa anak kecil, tidak mungkin terpisah tidurnya terlalu jauh lantainya, alhsl, kami semua tidur di lantai 4, sampai di kamar tidak ad handuk, kami telpon ke hotel, lama sekali responnya, dan lama di antar handuknya ke kamar, hari ke2 pagi, kami minta tukar kamar yang lantai 16 ke lantai 14, karena sewaktu kami mau jalan pagi itu, kami lihat room depan dan samping kami kosong dan mau di bersihkan, makanya kami request minta ganti kamar, kami sudah rugi 1 malam tidak tempati kamar yang dikasih di lantai 16,. Dan pagi itu, pihak resepsionis menjanjikan bisa di tukar kamarnya di lantai 4, tapi kamar mau di bersihkan, oke, pagi itu kami jalan-jalan dulu, sampai hotel malam, kami mau minta kamar yang dijanjikan pihak hotel ada selantai sama di lantai 4, ternyata orang yang jaga shift malam, bilang lantai 4 full. Di situ lha kami merasa di permainkan. Jangan mentang-mentang kami ini orang Indonesia, kalian seenaknya saja bertindak, dari pihak hotel pun sedikit pun tidak ada yang minta maaf ke saya, luar biasa ya sombongnya. Kami minta refund, berbelit-belit alesan dan gak bisa,. Besok paginya kami mau check out, minta tolong di bantu bell boy, karena barang kami banyak, malah pihak hotel bilang tidak menyediakan bell boy di hotel mereka. Waw luar biasa ya hotel bintang 4 tidak ada bell boy nya 😱👎🏻. Intinya cukup pertama dan terakhir kami nginap di hotel ini, sama sekali tidak recommended. Terima kasih.

Hotel yang bersih dan menyenangkan.

Not many choice for breakfast. And they didn't refill the food. I paid for the food. I should deserve better.

The guest mentioned the walk way is small & dark. Feel uncomfortable.

Not satisfy on breakfast menu which tasteless and serving main course only simple mee goreng and nasi goreng.

Fun, quiet, even without pool.

Facilities do not match the info

Workers lack smile, standard breakfast perfunctory, AC really cold rooms. Unfortunately there are no plug adapters in the hotel. Forced to buy outside. For the room the room is okay big. Not bad for families. Prices are quite friendly.

Cozy & strategic area.

The bathroom floor is slippery please be careful if you have young kids and make sure watch out for them while in there

The room is spacious and staff very friendly 👍🏻

Hotel clean. Service fail. Too slow. Need to follow up. 1st room, the air cond was breakdown. Food served very bad. Not delicious.

Awesome and comfortable place to stay.

Great stay. The staffs here are very friendly. They always greet you with a smile. Thank you for upgrading us to a better room upon arrival. The breakfast is nice too. Very tasty. It would be nice to have some varieties everyday. Toiletries provided. Somehow I don’t feel that I’m staying in a four star hotel because there’s no swimming pool. There’s private parking so parking is not an issue. Will stay here again. Thank you

Hotel quite nice and large (Family room) near to legoland area also, but food is not quite good and sometime dinning table is not clean, got some flies in dinning table. This area nee to pay attention specially if you travel with a kids