8.2
Very Good
From 40 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.4

Location

7.8

Service and Facilites

7.8

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Traveler Reviews Muong Thanh Luxury Dien Lam

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20
40
Customer reviews
n***n
icon-Business
Business
icon-origin-TRAVELOKA
7.7
/10
Reviewed 3 week(s) ago
Wandered around for a long time to find it. Poor food service in the room. Don't recommend staying here.
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Accommodation's Reply
15 Aug 2025
Dear Sir/Madam, On behalf of all staff of Muong Thanh Luxury Dien Lam Hotel, we would like to thank you for choosing to stay at the hotel! In order to improve the quality of service, we look forward to receiving feedback from our customers and appreciate your evaluation of your recent stay. The hotel would like to acknowledge your comments and will have timely solutions to bring you a more complete experience when you return. Once again, we thank you for taking the time to provide feedback on your experience at the hotel. We look forward to welcoming you to Muong Thanh Luxury Dien Lam Hotel in the near future. Best regards! Hotel Director Vu Thi Thin (Mrs.)
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Quyen D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
My family came here and had a great experience. The space is green and cool with lots of things to play. The two kids really enjoyed going to see the animals at the safari.
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Accommodation's Reply
31 Jul 2025
Dear Guest On behalf of all staff of Muong Thanh Luxury Dien Lam Hotel, we would like to thank you for choosing to stay at the hotel! In order to improve the quality of service, we look forward to receiving feedback from our customers and appreciate your feedback and evaluation of your recent stay. Muong Thanh is proud to be the largest chain of pure Vietnamese hotels in Indochina, so we are very happy to see that you had a happy stay at the hotel. This is also the trust and motivation for the hotel staff on the journey to improve the quality of customer service. Once again, we thank you for taking your valuable time to give feedback on your experience at the hotel. We look forward to welcoming you to Muong Thanh Luxury Dien Lam Hotel in the near future. Best regards Hotel Director Vu Thi Thin (Mrs.)
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T***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel has a team of enthusiastic and polite staff, my family is very satisfied. But there are a few mosquitoes, need to fix.
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Accommodation's Reply
06 May 2025
Dear Valued Guest, First of all, Muong Thanh Luxury Dien Lam Hotel would like to send our warmest greetings and thanks for choosing to stay and enjoy our services. We are honored to serve you and know that your family has had a positive experience with our enthusiastic and polite staff. We sincerely apologize for the inconvenience caused by the mosquitoes during your stay. The hotel is committed to promoting remedial measures, ensuring thorough control of this problem, in order to bring you a truly comfortable and safe vacation space. We look forward to welcoming you back soon and hope to serve you with increasingly improved service quality. Once again, we sincerely thank you for your trust and valuable comments. Sincerely, Vu Thi Thin (Mrs.) Director of Muong Thanh Luxury Dien Lam Hotel
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Pham T. H. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
Clean room, good service. Went on Sunday evening so didn't try to eat at the bamboo restaurant. The food below the hotel is okay, the price is a bit high
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1 people find it helpful
Accommodation's Reply
25 Jul 2024
Dear Valued Customers On behalf of the entire staff of Muong Thanh Luxury Dien Lam Hotel, we would like to thank you for choosing to stay at the hotel! In order to improve service quality, we look forward to receiving feedback from our customers and greatly appreciate your feedback and reviews about your recent vacation. Muong Thanh is proud to be the largest purely Vietnamese hotel chain in Indochina, so we are very happy to see that you had a pleasant stay at the hotel. This is also the belief and motivation for hotel staff on the journey to improve customer service quality. Once again, we thank you for taking your valuable time to provide feedback about your experience at the hotel. We look forward to welcoming you at Muong Thanh Luxury Dien Lam Hotel in the near future. Best regards Hotel manager Pham Minh Duc (Mr.)
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Tran T. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 169 week(s) ago
The plus point is that the amusement park is very fun, clean, the staff is friendly, gentle, the price is quite reasonable. Suitable for short family outing. The hotel is clean and beautiful. Minus 1 of the stairs to climb up in the amusement park is rusty, so afraid, the chef is not good at cooking. I think the bedroom should improve the air conditioning system
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Chu M. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 187 week(s) ago
Plus points: standard, cheap, beautiful golf course Minus * HOTEL - This hotel does not reach 4.5 *, just like a motel, I rate 2 *, the sink, the bathtub is clogged, slow drainage, poor hot water, moldy room - Very dirty swimming pool (outdoor pool) - hotel cycling fee 50k/half hour - no gym - breakfast only 3-4 dishes (noodles, Pho, eggs, vermicelli) safari- my baby is exactly 140cm tall, certain guards will collect adult tickets Regulations from 100cm to 140cm : child tickets 140cm and up: adult tickets. Playground: only open on weekends. In short: it's ok to come to golf, but it's not good to stay
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2 people find it helpful
pham t. q. t.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 191 week(s) ago
Poor soundproofing, breakfast is not rich, there is a place to hang out for children, the rest of the room quality is about 3.5 stars, breakfast is about 3 stars. Haven't reached 5 stars yet
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Nguyen T. M. P.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 226 week(s) ago
Mình book phòng qua app cho cả gia đình đi chơi trước lễ Phòng mình book là phòng deluxe King có bồn tắm Nhưng lúc nhận phòng thì là phòng không có bồn tắm (đến tối mình mới phát hiện ra) Vì gia đình mình đi đông người. Tới nơi đã là 3h chiều nên mọi người vội đi chơi không kịp xem qua phòng. Tới tối về tắm rửa mới biết là không có bồn tắm. Cũng có nói chuyện qua lại với lễ tân khách sạn, nói chung các bạn đã có nhận lỗi mình thật sự cảm thấy cách làm việc chưa được thật sự chuyên nghiệp và làm hài lòng khách hàng. Còn về phòng ốc thì sạch sẽ ok Có mấy bạn phục vụ ở bên nhà hàng cũng dễ thương, nhiệt tình. Đồ ăn thì không đa dạng lắm nhưng ăn hợp khẩu vị, khá là ngon, giá cả cũng hợp lý. Riêng về buffet sáng thì rất ít món vì khách sạn bảo là ít khách nên không làm nhiều món. Ăn buffet sáng thì tạm ổn,bình thường. Các dịch vụ khác ngoài khách sạn như vui chơi giải trí và tham quan vườn thú thì gia đình mình chi trả như khách ngoài vào chơi, không có giảm giá.
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2 people find it helpful
Do Duc C.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 310 week(s) ago
The service here is very diverse, very enthusiastic support. Will support for the next times.
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1 people find it helpful
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NGUYEN T. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 317 week(s) ago
When coming to check in, we have to wait a long time, the room is clean, the view is nice, the food is good and reasonable. Ecological area many items suitable for family vacation, large zoo but difficult to visit close-up.
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1 people find it helpful
Vo Ngoc G. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 325 week(s) ago
Great. Good service. Hotel clean
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1 people find it helpful
THAO N. V.
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 333 week(s) ago
The hotel is beautiful, clean, the location and the scenery are very beautiful. Delicious cooking restaurant. However, the hotel menu is too poor, so few dishes for customers to choose. On the first day, the hotel service was very good, but on the 2nd day when the number of tourists came to the east, the service was too slow, I ordered food from 3pm, 7h dinner appointment, and had to wait until 7:45 am to have food. Hotels need to improve service quality.
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1 people find it helpful
daisytran
icon-Family
Family
icon-origin-TRAVELOKA
8.3
/10
Reviewed 370 week(s) ago
clean hotel. Nice view. Have a poor breakfast but be fine.
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Le Thi N. A.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 404 week(s) ago
Very good, I'll be back
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Nguyen T. K.
icon-Business
Business
icon-origin-TRAVELOKA
5.5
/10
Reviewed 422 week(s) ago
Items are still in the process of construction, sprawl. Incomplete services (swimming pool, gym, massage ...) Very weak waves, no phone waves (mobifone) No wifi, internet No breakfast
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