Urban Style Hotel Lampung, Azana Hotels Collection

Explore Urban Style Hotel Lampung, Azana Hotels Collection
8.5
Very Good
From 2,256 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Urban Style Hotel Lampung, Azana Hotels Collection
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Staff Friendliness (51)
Bedroom (47)
Room Space (42)
Bathroom (41)
Distance to City Center (39)
Accessibility (39)
Hotel Area (38)
Surroundings (37)
Taste (37)
Ambiance (36)
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Traveler Reviews Urban Style Hotel Lampung, Azana Hotels Collection

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Customer reviews
S***I
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Great... It's nice to stay here, there are lots of food and snack centers.
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Accommodation's Reply
07 Jan 2026
Dear Ms./Mrs. S*I, "Warm congratulations from Urban Style Lampung, Azana Hotel Group." Thank you for choosing Urban Style Lampung, Azana Hotel Group as your vacation destination. We are delighted to hear that you enjoyed your excellent stay at the hotel, including the wide range of food and snack options. Your satisfaction and comfort are our top priority, and we are very proud to read your review. We hope to welcome you and your family again on your next visit to our hotel, which is located near the most comprehensive food center in Pring Swe. Thank you very much. Sincerely, Angka Dharmawan Sukhamana, General Manager
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Y***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
So far so good, minus Wi-Fi lemot.
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YENI T. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very friendly service. The receptionist was quick to assist during the CI-CO process.
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Accommodation's Reply
05 Jan 2026
Dear Ms. Yeni T.A., “Sincerely yours, Urban Style Lampung, Asana Hotels Collection” Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We appreciate your interest and feedback. We are committed to continuously improving the quality of our service and providing memorable experiences for all our guests. We hope to welcome you back to Urban Style Lampung, Asana Hotels Collection in the future. Please let us know if there is anything we can improve in our service. Sincerely, Angka Dharmawan Sukhamana, General Manager
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Arif F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The receptionist is so beautiful, thank God..
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Accommodation's Reply
02 Jan 2026
Dear Mr. Arif E., "With highest regards from Urban Styles Lampung, Asana Hotels Group," Thank you for choosing Urban Styles Lampung, Asana Hotels Group, as your holiday destination. We are delighted to hear that you were impressed with our lovely staff. Your satisfaction and comfort are our top priority, and we are very proud to read your review. We hope to welcome you and your family back on your next visit to our hotel, which is conveniently located near the most comprehensive food center in Pring Swe. Thank you, Sincerely, Angka Dharmawan Sukhamana, General Manager
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R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I thought the television could go online, but it turns out it can't.
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Accommodation's Reply
07 Jan 2026
Dear Mr./Ms. Ro, "Sincerely yours from Urban Style Hotel Lampung, Azana Hotels Collection" Thank you for choosing to stay at Urban Style Hotel Lampung, Azana Hotels Collection and for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced. Regarding online television or Google TV, this is available in Deluxe and Executive room types. Guest amenities and services are of paramount importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We understand that every stay is important, and we want to ensure that every guest is satisfied with the services we provide. Thank you again for your review. We hope to welcome you back to Urban Style Hotel Lampung, Azana Hotels Collection and provide you with an even more enjoyable experience. Sincerely, Angka Dharmawan Sukhamana, General Manager
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A***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Friendly staff, spacious, clean rooms, okay
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Accommodation's Reply
29 Nov 2025
Dear Mr/Mrs A*d, "Best regards from Urban Style Azana Hotels Collection." We appreciate your kind words and will continue to improve the quality of our legendary experience to ensure that your next visit is a pleasant and memorable one. Thank you for choosing Urban Style Azana Hotels Collection and we are delighted you had a wonderful stay with us. We hope to welcome you back soon at our hotel, located near the most perfect food hub in Pringsewu. Sincerely, Angka Darmawan Sukhmana General Manager
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice stay, close to places to eat, comfortable, and friendly service
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Accommodation's Reply
04 Nov 2025
Dear Ms. S*a, "Best regards from Urban Style Lampung, Azana Hotels Collection." Thank you for sharing your experience and giving us such a high rating from Urban Style Lampung, Azana Hotels Collection. It makes us very happy and proud to know that this hotel is a nice place to stay, close to food sources, comfortable and with friendly service that will make your experience memorable. Thank you again and we look forward to welcoming you and your friends to our hotel, which is located in the heart of Pringsewu's food district. Sincerely, Angka Darmawan Sukmana General Manager
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E***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, and cleanliness is consistently maintained. We recommend staying here.
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Accommodation's Reply
22 Oct 2025
Dear E*l, "Best regards from Urban Style Lampung, Azana Hotels Collection." Thank you for sharing your experience and for rating Urban Style Lampung, Azana Hotels Collection for us. It makes us very happy and proud of your comments, especially that the hotel staff is friendly and always keeps the room clean. We highly recommend staying at Urban Style Lampung, Azana Hotels Collection, which will give you a good experience. Thank you again and we look forward to welcoming you and your friends to our hotel, which is conveniently located near the food hub of Pringsewu city. Sincerely, Angka Darmawan Sukmana General Manager
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C***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The service is excellent, ordering through the app is cheaper, and the surrounding area has a ton of food to choose from. Overall, it's a great hotel to recommend in Pringsewu. Clean and great.
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Accommodation's Reply
21 Oct 2025
Dear C*i, "Best regards from Urban Style Hotel Lampung, Azana Hotels Collection." It is a great pleasure to receive your kind words and compliments regarding our hotel. I am very glad that you were satisfied with your stay with us and that our team has provided all the necessary amenities to provide you with a wonderful experience. We will always remember your visit and we look forward to welcoming you back to Urban Style Hotel Lampung, Azana Hotels Collection on your next visit, which we hope will be very soon. Thank you once again and we look forward to welcoming you and your colleagues to our hotel, conveniently located in the heart of Pringsewu. Best regards, Angka Darmawan Sukmana General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The staff and everyone were very nice and the food and rooms were also excellent.
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Accommodation's Reply
18 Oct 2025
Dear Ladies/Gentlemen, "Best regards, Urban Style Lampung, Azana Hotels Collection." It is a great pleasure to receive your kind words and compliments regarding our hotel. I am delighted that you enjoyed your stay with us and that our team has provided all the necessary amenities to provide you with a truly exceptional experience. We will always remember your visit and we look forward to welcoming you back to Urban Style Lampung, Azana Hotels Collection on your next visit, which we hope will be very soon. Thank you once again and we look forward to welcoming you and your colleagues to our hotel, conveniently located in the heart of Pringsewu. Best regards, Angka Darmawan Sukmana General Manager
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andreas m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
There are many variations of food, hopefully there will be more menus
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear Mr. Andreas M, "Warmest Greetings from Urban Style Hotel Lampung, Azana Hotels Collection" Thank you for sharing your experience and giving us a 5-star rating for Urban Style Hotel Lampung, Azana Hotels Collection. Your review truly makes us happy and proud, especially knowing that our hotel's wide variety of food has created a pleasant experience for you. Once again, thank you very much and we look forward to welcoming you and your colleagues to this hotel, which is strategically located in the culinary center of Pringsewu city. Sincerely, Angga Darmawan Sukmana. General Manager
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Indy T.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 19 week(s) ago
Could you please replace the visitors' towels because they have big holes in them, and the bathroom floor is too slippery and the shower jet is too big so it's annoying. Thank you. I hope your input is accepted.
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Accommodation's Reply
03 Sep 2025
Dear Ms. Indy T., "Warm greetings from Urban Style Hotel Lampung, Azana Hotels Collection" Thank you for choosing to stay at Urban Style Hotel Lampung, Azana Hotels Collection and for taking the time to share your experience with Urban Style Hotel Azana Hotels Collection. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will be of further concern. Guest facilities and services are our main focus and we continue to improve them to provide maximum satisfaction for all our guests. We truly understand the importance of every visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Urban Style Hotel Azana Hotels Collection and providing you with an even more satisfying experience. Sincerely, Angga Darmawan Sukmana, General Manager
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Romadona
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel staff is very friendly, comfortable, and the food is delicious.
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Accommodation's Reply
22 Aug 2025
Dear Mr./Mrs. Romadona, "Warmest Greetings from Urban Style Hotel Lampung, Azana Hotels Collection" We appreciate your compliments and will continue to improve the quality of our legendary experience to ensure that your next visit will be a pleasant and unforgettable one. Thank you for choosing Urban Style Hotel Lampung, Azana Hotels Collection and we are very happy that you stayed with us and we hope to welcome you back soon to this hotel close to the most complete culinary center in Pringsewu city. Sincerely, Angga Darmawan Sukmana. General Manager
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Siska A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Anyway, the service is good and friendly ✌️
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Accommodation's Reply
07 Aug 2025
Dear Ms. Siska A., "Warmest greetings from Urban Style Hotel, Azana Hotels Collection" It is truly a pleasure to hear how much you enjoyed your stay with us and to know that the team has made all the necessary arrangements to provide you with an exceptional experience. Once again, we thank you very much and we look forward to welcoming you and your colleagues to this hotel, which is strategically located in the heart of Pringsewu's culinary scene. Sincerely, Angga Darmawan Sukmana, General Manager
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J***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff was friendly & very helpful during the check in process.
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Mr./Mrs. J*o,"Warmest greetings from Urban Style Hotel, Azana Hotels Collection"Thank you very much for your feedback and excellent rating for Urban Style Hotel, Azana Hotels Collection, our hotel's main concept is to create a unique atmosphere and make guests feel like they are staying at home and consider our guests as family members of our employees. Your good rating and suggestions will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you soon. Sincerely, Angga Darmawan Sukmana. General Manager
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Sherly E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The room was clean and the pillows smelled great, so we slept comfortably. The staff was also friendly, always smiling and greeting us when we met. The best.
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Accommodation's Reply
17 Jul 2025
Dear Ms. Sherly E., "Warmest greetings from Urban Style Hotel, Azana Hotels Collection" Thank you very much for your feedback and for giving a very perfect rating for Urban Style Hotel, Azana Hotels Collection, our hotel's main concept is to create a unique atmosphere and make guests feel like they are staying at home and consider our employees as family members of our guests. Your good rating and suggestions will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you soon. Sincerely, Angga Darmawan Sukmana. General Manager
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Yudhistira A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
A comfortable hotel for transit in the city center, but I suggest that the water heater be fixed.
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Accommodation's Reply
17 Jul 2025
Dear Mr. Yudhistira A., "Warm greetings from Urban Style Hotel, Azana Hotels Collection" Thank you for choosing to stay at Urban Style Hotel, Azana Hotels Collection and for taking the time to share your experience with Urban Style Hotel, Azana Hotels Collection. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will be of further concern. Guest facilities and services are our main focus and we continue to improve them to provide maximum satisfaction for all our guests. We truly understand the importance of every visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Urban Style Hotel, Azana Hotels Collection and providing you with an even more satisfying experience. Sincerely, Angga Darmawan Sukmana, General Manager
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.3
/10
Reviewed 26 week(s) ago
Those who want to travel to South Sumatra and beyond can stop here to rest, comfortable, clean, friendly staff.
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Accommodation's Reply
11 Jul 2025
Dear Mr/Ms N*a, "Warmest Greetings from Urban Style Hotel Lampung, Azana Hotels Collection" Thank you for sharing your positive experience during your stay. Your positive review is encouraging and motivating for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Urban Style Hotel Lampung, Azana Hotels Collection. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience to each of our guests. We look forward to welcoming you back to Urban Style Hotel Lampung, Azana Hotels Collection in the future. Please feel free to give us feedback on how we can further improve our service. Sincerely, Angga Darmawan Sukmana, General Manager
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.3
/10
Reviewed 26 week(s) ago
The best hotel in Pringsewu, the staff are very friendly, hopefully next year they can add a refrigerator in the room 😊, or it can be provided by request.
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Accommodation's Reply
11 Jul 2025
Dear Mr/Ms N*a,"Warmest greetings from Urban Style Hotel, Azana Hotels Collection"Thank you very much for your feedback and excellent rating for Urban Style Hotel, Azana Hotels Collection, our hotel's main concept is to create a unique atmosphere and make guests feel like they are staying at home and consider our employees as family members of our guests. Your good rating and suggestions will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you soon. Sincerely, Angga Darmawan Sukmana. General Manager
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.3
/10
Reviewed 26 week(s) ago
Stayed for the second night, the room was clean, and the staff was friendly. Some of the pillowcases might need to be replaced to make them look cleaner. They don't smell bad, but the colors are starting to fade (they could probably be cleaned more often).
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr/Ms N*a, "Warm greetings from Urban Style Hotel, Azana Hotels Collection" Thank you for choosing to stay at Urban Style Hotel, Azana Hotels Collection and for taking the time to share your experience with Urban Style Hotel, Azana Hotels Collection. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will be of further concern. Guest facilities and services are our main focus and we continue to improve them to provide maximum satisfaction for all our guests. We truly understand the importance of each visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Urban Style Hotel, Azana Hotels Collection and providing you with an even more satisfying experience. Sincerely, Angga Darmawan Sukmana, General Manager
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