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Traveloka (1,452)

8.5

Very Good

From 1,452 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.5

Service and Facilites

8.5

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Bedroom (13)

Ambiance (11)

Taste (11)

Staff Friendliness (10)

Hotel Area (10)

Bathroom (9)

Surroundings (8)

Accessibility (8)

Wifi (8)

Family Friendly (7)

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Traveler Reviews Bata Merah Guest House Batu

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Customer reviews

N***r

9.7

/10

Reviewed 2 week(s) ago

Friendly staff, comfortable place, clean, very comfortable.

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ENDAH K.

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff was very friendly, and check-in was on time. I especially enjoyed the serene atmosphere from afternoon to evening. The restaurant and cafe are surrounded by beautiful views. I'll definitely stay here again next time. Please continue to improve your service.

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Accommodation's Reply

26 Jul 2025

Dear Ms. Endah, Warmest Greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review encourages us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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n***a

8.5

/10

Reviewed 7 week(s) ago

The room was clean and fragrant, all the staff were friendly, the only drawback was that the room I got at 101 had hairy sheets, so it wasn't very comfortable.

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Accommodation's Reply

26 Jul 2025

Dear Ms. N*a. Warmest greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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Dewi M. S.

Staycation

9.4

/10

Reviewed 16 week(s) ago

The location is a bit on the outskirts of the city and a bit uphill, far from the noise of the city, the air is cool in the morning, suitable for morning OR, cold at night, it's quite difficult to buy food other than at the hotel restaurant, but you can still buy food online, the food at the restaurant is also delicious, the staff are very friendly, the facilities are okay, only the soundproofing between rooms is a bit worrying 😄 there are also bicycle rentals, to go to nearby tourist attractions it is still affordable

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Accommodation's Reply

26 May 2025

Dear Ms. Dewi. Warm greetings from Bata Merah Guest House. Thank you for taking the time to give a positive review of your experience at Bata Merah Guest House. We are very pleased to know that you are satisfied with our easily accessible location, the restaurant that you think is quite worth buying, and the cleanliness of the rooms that we provide. Your review is a motivation for us to continue to improve the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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Akhmad I. N.

Business

8.5

/10

Reviewed 19 week(s) ago

exciting, the view is nice. quiet makes you calm

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1 people find it helpful

Accommodation's Reply

26 Jul 2025

Dear Mr. Akhmad i n. Warm greetings from Bata Merah Guest House. Thank you for taking the time to provide a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue to improve the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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b***y

Leisure

9.2

/10

Reviewed 22 week(s) ago

For rooms that are not cottages, air circulation is lacking so it is stuffy. The bathroom smells bad.

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Accommodation's Reply

26 Jul 2025

Dear Mr. B*y. Warm greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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I***n

Leisure

8.6

/10

Reviewed 22 week(s) ago

minus : I got room 101 & 104 with wooden walls without AC. Room 101 smells really good, maybe because someone just moved in and cleaned it. Room 104 smells stuffy and really damp. At least if someone wants to move in, it's okay to mop it again for a bit. I waited a bit but it smells good. Btw the room is not soundproof and there's gecko noise. Pretty scary 😄 plus : for a guest house, it's pretty good to be able to eat even though it's a la carte (1 menu). Which tastes good too.

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Accommodation's Reply

26 Jul 2025

Dear Ms. I*n. Warm greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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l***y

Staycation

6.2

/10

Reviewed 24 week(s) ago

Guest house staff is very unresponsive. Hot water is not working. Bathroom water is small.

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2 people find it helpful

Accommodation's Reply

21 Mar 2025

Dear Mrs. Lusy. Warm Greetings from Bata Merah Batu 😊. Thank you very much for taking the time to give a positive review about your stay with us. And we apologize that you did not feel comfortable and satisfied with the service we provided. We are always committed to maintaining the best quality of service and providing a pleasant experience for every guest who comes. Your review is our passion to continue to improve the services and facilities available, so that each of your visits is more memorable. We hope to welcome you back to Bata Merah Batu on your next visit, and provide even better service. Best regards, Bata Merah Batu Team.

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n***a

9.7

/10

Reviewed 27 week(s) ago

The staff was very friendly even though I checked in at 3 am. For that price, the cleanliness and facilities were really great. The outdoor area is also really nice for daydreaming.

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4 people find it helpful

Accommodation's Reply

21 Mar 2025

Dear Nanda. Warm greetings from Bata Merah Batu 😊. Thank you very much for taking the time to give a positive review about your stay with us. We are very happy to hear that you feel comfortable and satisfied with the friendly service we provide. We are always committed to maintaining the best quality of service and providing a pleasant experience for every guest who comes. Your review is our passion to continue to improve the services and facilities available, so that each of your visits is more memorable. We hope to welcome you back to Bata Merah Batu on your next visit, and provide even better service. Best regards, Bata Merah Batu Team.

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B***a

8.5

/10

Reviewed 31 week(s) ago

The bathroom exhaust is broken so it still smells and is very noisy, the hot water shower doesn't work

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3 people find it helpful

Accommodation's Reply

26 Jul 2025

Dear Mr./s B*a. Warmest greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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Sisca

10.0

/10

Reviewed 34 week(s) ago

I have stayed here several times, very pleasant, friendly staff👍🏻

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2 people find it helpful

Accommodation's Reply

09 Jan 2025

Dear Sisca. Warm greetings from Bata Merah Batu 😊. Thank you very much for taking the time to give a positive review about your stay with us. We are very happy to hear that you feel comfortable and satisfied with the friendly service we provide. We are always committed to maintaining the best quality of service and providing a pleasant experience for every guest who comes. Your review is our passion to continue to improve the services and facilities available, so that each of your visits is more memorable. We hope to welcome you back to Bata Merah Batu on your next visit, and provide even better service. Best regards, Bata Merah Batu Team.

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y***s

10.0

/10

Reviewed 35 week(s) ago

The room and toilet are clean, for TV facilities please improve the picture quality.

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Accommodation's Reply

09 Jan 2025

Dear Sir/Madam, Warm Greetings from Bata Merah Batu 🙏. Thank you for taking the time to provide a review of your stay with us. We are very happy to hear that you are satisfied with the cleanliness of the room and toilet that we provide. We also greatly appreciate your feedback regarding the quality of the TV picture. We will immediately check and make improvements so that your comfort is optimal during your stay at Bata Merah Batu. Your review means a lot to us and will be a motivation to continue to improve our services and facilities, so that each of your visits is more satisfying. We hope to welcome you back to Bata Merah Batu on your next visit and provide even better service. Best regards, Bata Merah Batu Team.

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Shabiya A. H.

10.0

/10

Reviewed 44 week(s) ago

The view is beautiful, the receptionist is very friendly and helpful. If I go to Batu again, I will come here again. Thank you very much. Everything is worth it.

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5 people find it helpful

Accommodation's Reply

26 Jul 2025

Dear Ms. Sabiya, Warmest Greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you were satisfied with our service. Your review is an encouragement for us to continue improving the quality of our services and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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A***h

Staycation

10.0

/10

Reviewed 46 week(s) ago

Affordable accommodation with a wow view.

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3 people find it helpful

Accommodation's Reply

18 Oct 2024

Dear Guest. Warm greetings from Bata Merah Guest House. Thank you for choosing Bata Merah Guest House as one of your visiting destinations in Batu City. We hope your visit feels like coming home, with a comfortable natural atmosphere. Your review means a lot to us to continue to improve the quality of service. We are committed to providing an unforgettable stay experience for every guest. May the nature of Batu City give you peace and freshness. Best regards, Bata Merah Guest House.

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Revi E.

Leisure

10.0

/10

Reviewed 47 week(s) ago

For the price it's worth it but oh my God you can eat it too 🤗.

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Accommodation's Reply

18 Oct 2024

Dear Mrs. Revi. Warm greetings from Bata Merah Guest House. Thank you for choosing Bata Merah Guest House as one of your visiting destinations in Batu City. We hope your visit feels like coming home, with a comfortable natural atmosphere. Your review means a lot to us to continue to improve the quality of service. We are committed to providing an unforgettable stay experience for every guest. May the nature of Batu City give you peace and freshness. Best regards, Bata Merah Guest House.

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s***a

Staycation

9.1

/10

Reviewed 50 week(s) ago

Everything is good, just ask for help under the bed, sis, please be more careful🙏

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7 people find it helpful

Accommodation's Reply

26 Jul 2025

Dear Mr./s S*a. Warmest greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue improving the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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N***i

Leisure

9.7

/10

Reviewed 54 week(s) ago

Overall it's really good, from the service to the facilities provided. It's a shame the room isn't soundproof. It was an impressive experience to stay there.

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9 people find it helpful

Accommodation's Reply

26 Jul 2025

Dear Mr./s N*i. Warm greetings from Bata Merah Guest House. Thank you for taking the time to leave a positive review regarding your experience at Bata Merah Guest House. We are very happy to know that you are satisfied with our service. Your review is an encouragement for us to continue to improve the quality of service and facilities for the comfort of our guests. We look forward to welcoming you back on your next visit to Batu City. Stay and refresh. Sincerely, Bata Merah Guest House.

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U***l

6.7

/10

Reviewed 58 week(s) ago

The view is okay, the restaurant is also okay, the service is friendly, only you need to pay more attention to cleanliness, the sheets and blankets are dirty, lots of yellow stains, like they haven't been washed, the sheets should be changed every time you change, please pay more attention to cleanliness, apart from that it's quite good.

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2 people find it helpful

Accommodation's Reply

20 Aug 2024

Dear Guest. Warm greetings from Bata Merah Guest House Kota Batu. First of all, we would like to thank you for choosing Bata Merah Guest House as a place to stay during your visit to Batu City. Hopefully, with this review, it will be our motivation to further improve the quality and standard of our services according to customer desires. We hope to have the opportunity to meet again and provide better service to you by returning to Bata Merah Guest House Kota Batu for your next visit. Best regards, Bata Merah Guest House.

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R***y

Leisure

9.1

/10

Reviewed 58 week(s) ago

There is no hot water kettle for coffee and tea, please add it.

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1 people find it helpful

Accommodation's Reply

20 Aug 2024

Dear Guest. Warm greetings from Bata Merah Guest House Kota Batu. First of all, we would like to thank you for choosing Bata Merah Guest House as a place to stay during your visit to Batu City. Hopefully, with this review, it will be an encouragement for us to further improve the quality and standard of our services according to customer desires. We hope to have the opportunity to meet again and provide better service to you by returning to Bata Merah Guest House Kota Batu for your next visit. Best regards, Bata Merah Guest House.

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Trisula W.

9.4

/10

Reviewed 60 week(s) ago

Thank you for a pleasant and surprising stay. I was surprised by the room door which had a gap on the side of the lock (not closed tightly). Please pay more attention to guest privacy. Thank You.

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8 people find it helpful

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