Minh N.

Business

8.3

/10

Reviewed 3 week(s) ago

The rooms were up to standard and clean. However, the soundproofing of the plumbing was still noisy. I stayed in room 110, and every time the neighboring rooms flushed their toilets, I could clearly hear it. Around 11 PM and 5:30 AM, it woke me up. The sounds of talking and walking in the hallway were also clearly audible. The breakfast wasn't very varied; if I stay again, I'll choose the package without breakfast.

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Verified Traveler

Staycation

10.0

/10

Reviewed 9 week(s) ago

The hotel was decent; some items were old, but acceptable as long as the overall experience was relatively good, I was fine. The hotel is near the square and food areas, so it's quite convenient for getting around. Overall, the hotel is an 8/10 for the price.

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Accommodation's Reply

14 Oct 2026

Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again. The Hotel Management Team

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Thi V. A. N.

10.0

/10

Reviewed 16 week(s) ago

The hotel is clean and dry. The location is good, right on a main road, very convenient. The facility is quite well maintained, with both taps and drainage working properly.

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1 people find it helpful

Accommodation's Reply

20 Aug 2026

Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again. The Hotel Management Team

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N***M

Staycation

8.7

/10

Reviewed 16 week(s) ago

Advantages: - Enthusiastic staff, spacious and clean rooms, suite-style rooms suitable for children. - Many restaurants nearby. - Disadvantages: - Parking is on the street; during peak hours, it's often full, so you have to go across the road. - The location is somewhat inconvenient as it's on the other side of the War Memorial roundabout, so walking to the beach requires crossing a major road.

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2 people find it helpful

Accommodation's Reply

20 Aug 2026

Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with your stay at our hotel. However, we apologize if anything did not meet your expectations. We will take your feedback seriously and are committed to continuously improving our services. The Hotel Management Team

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P***g

8.5

/10

Reviewed 20 week(s) ago

I was quite satisfied with my stay here. The room was clean. Breakfast was served and the food was delicious. I recommend staying here, my dears.

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Accommodation's Reply

04 Jul 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We hope you enjoyed your stay at Phoenix Hotel (Vung Tau). Phoenix Hotel (Vung Tau) sincerely appreciates your suggestions and recommendations. All of our staff are committed to providing the best service and facilities to all our guests every day. Thank you again. We hope to welcome you back. Please visit this beautiful city of Vung Tau. Thank you. Sincerely, The Hotel Management Team

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Production K.

Leisure

8.8

/10

Reviewed 28 week(s) ago

It's great to be here, the staff are all friendly, and the food is delicious.

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1 people find it helpful

Accommodation's Reply

04 Jul 2026

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Phan T. T.

8.5

/10

Reviewed 32 week(s) ago

Okay. Close to the beach, with convenient parking.

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1 people find it helpful

Accommodation's Reply

04 Jul 2026

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P***N

Leisure

9.4

/10

Reviewed 37 week(s) ago

Friendly staff. Clean rooms. 700-800m from the beach. Walking past the Monument to the Heroes of the Fatherland would make it closer. Breakfast was simple but okay. Nothing to complain about. The room was quiet, not noisy. The only downside was that the bathroom was spacious, but the shower area inside the glass enclosure was a bit small. But it was clean. Okay.

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Accommodation's Reply

26 Feb 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We hope you enjoyed your stay at Vung Tau Phoenix Hotel. Vung Tau Phoenix Hotel deeply appreciates your valuable comments and suggestions. All of our staff are committed to providing the best service and facilities every day. Thank you again, and we hope to welcome you back to the beautiful city of Vung Tau once more. Sincerely, The Hotel Management Team

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B***I

Staycation

8.8

/10

Reviewed 46 week(s) ago

My 2-day, 1-night experience was very satisfying. The staff were friendly, from the security guard to the receptionists. The pace of the trip was a mix of activities: going to the hotel, resting, and then going out again, but the staff were always smiling and friendly. The rooms were neat, clean, and quiet. The hotel is located right in the center, making everything nearby. Early check-in and check-out were possible, and renting a car for an extra hour was also fine. Nice!

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3 people find it helpful

Accommodation's Reply

17 Jan 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We are delighted to hear that you had a pleasant stay at Phoenix Hotel (Vung Tau). Phoenix Hotel (Vung Tau) deeply appreciates your valuable comments and suggestions. All of our staff are committed to providing the best service and facilities every day. Thank you again, and we hope to welcome you back to the beautiful city of Vung Tau once more. Sincerely, The Hotel Management Team

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Nhu Q.

10.0

/10

Reviewed 47 week(s) ago

The staff were dedicated and professional. During check-out, they were very quick, prioritizing guests who came directly to the check-out counter to give me more flexibility with my schedule. The bed was very comfortable and clean, although the TV remote was a bit slow and laggy (or not working at all). Otherwise, everything was great; the staff were always helpful.

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3 people find it helpful

Accommodation's Reply

17 Jan 2026

Sincerely, Mr. Quynh N. Thank you very much for your valuable feedback. We hope you enjoyed your stay at Vung Tau Phoenix Hotel. Vung Tau Phoenix Hotel deeply appreciates your valuable comments and suggestions. Our team is committed to providing you with the best service and facilities. Thank you again for your feedback. We hope to welcome you back to the beautiful city of Vung Tau once more. With highest regards, The Hotel Management Team

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Verified Traveler

Staycation

10.0

/10

Reviewed 53 week(s) ago

I came down for breakfast late but the staff was still enthusiastic in helping. The room was clean and airy. The hotel was next to Lotte, convenient to stop by for shopping when needed.

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1 people find it helpful

Accommodation's Reply

17 Jan 2026

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Khoa L.

10.0

/10

Reviewed 76 week(s) ago

Saying that vacationing at this hotel is very suitable for me in terms of price and privacy

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1 people find it helpful

Accommodation's Reply

20 Sep 2025

Hello Khoa L, Thank you very much for taking the time to share your review. We believe that you had a comfortable stay at Phoenix Hotel Vung Tau Phoenix Hotel Vung Tau appreciates your wonderful reviews and recommendations about your stay, our staff always work hard every day to continuously provide thoughtful service and the most convenient facilities to customers. Phoenix Hotel Vung Tau would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards, Hotel Management

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DAO T. Q. M.

8.5

/10

Reviewed 81 week(s) ago

Cozy room, clean, fully equipped. Enthusiastic staff. Will book again next time.

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1 people find it helpful

Accommodation's Reply

20 Sep 2025

Dear Guest, Thank you very much for taking the time to share your review. We believe that you had a comfortable stay at Phoenix Hotel Vung Tau Phoenix Hotel Vung Tau appreciates your wonderful reviews and recommendations about your stay, our staff always work hard every day to continuously provide thoughtful service and the most convenient facilities to customers. Phoenix Hotel Vung Tau would like to thank you once again, we look forward to welcoming you back soon when you visit this beautiful city. Best regards, Hotel Management

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T***o

8.5

/10

Reviewed 82 week(s) ago

clean hotel, friendly and enthusiastic staff

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1 people find it helpful

Accommodation's Reply

20 Sep 2025

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T***y

Leisure

9.3

/10

Reviewed 92 week(s) ago

My family of 3 with a 5-year-old child just had a 3N2D experience here, I stayed on the 4th floor. The hotel is not new but clean, attentive service, especially the bedroom is spacious, airy, with windows overlooking the park, both beautiful and cool. The air conditioner runs smoothly and extremely well, strong wifi, TV has enough channels. My child really likes it and wants to come back next time. I recommend everyone to book a room here.

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Accommodation's Reply

20 Sep 2025

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D***o

Staycation

5.0

/10

Reviewed 94 week(s) ago

The hotel canceled the room before check-in time, like cheating the customer even though they had paid in advance! Everyone should consider carefully before choosing this hotel to avoid not having a place to stay.

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3 people find it helpful

Viet N.

Leisure

9.1

/10

Reviewed 126 week(s) ago

Nice hotel. I stayed there a few times already and always feel good.

2 people find it helpful

P***n

Staycation

10.0

/10

Reviewed 128 week(s) ago

Everyone from the management to the staff is very friendly and welcoming. Thanks a lot, see you again.

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2 people find it helpful

Nguyễn T. A.

Staycation

8.8

/10

Reviewed 128 week(s) ago

The hotel is old but still well maintained, clean & spacious. Classic style. Breakfast: simple & limited dishes, okay Bed: double room is 2 single beds combined, so it will be painful & uncomfortable in the combined position. Pillows include 4 according to hotel standards, soft & clean

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3 people find it helpful

P***g

Staycation

6.5

/10

Reviewed 128 week(s) ago

2 single beds combined into a double bed

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3 people find it helpful

Phoenix Hotel Vung Tau

Overall Ratings & Reviews Phoenix Hotel Vung Tau

9.1

8.8

8.6

8.6

8.8

Traveler Reviews Phoenix Hotel Vung Tau