Early check-in was requested when booking the room. When I tried to check in, I discovered there was an additional 50% fee. If I were the hotel owner and there was an available room, I would have offered it. At least I'd increase my loyal customer by one. Logically, whether I offered it or not, the room was already empty the night before. It's a different story if the previous night was fully booked. With an incident like this, it's certain that one loyal customer will decrease.

Dear Evo Team, Could you please send me the invoice for room 223 in the name of Saepul Anwar on September 29th? Thank you.

Overall okay, will be improved again.

The room was clean and comfortable, the traffic noise was not too disturbing.

Security service is very bad.

Okay, great, fun, comfortable, and clean.

Overall okay, need to be improved further.

The hotel staff are very friendly as are the restaurant waiters.

The staff were very informative. Maybe the taste of breakfast can be improved to be a delicious meal.

The staff is friendly, the rooms are clean.

very good, it's effective for getting rid of

The service is friendly, the facilities are clean & comfortable.

Most liked the strategic location, friendly staff service and family-friendly breakfast menu (all family members can eat).

I really like staying here, the room is clean, the staff is also friendly.

It's not bad, the staff is friendly and helpful. The room directly faces the flyover, so the sound of traffic outside the hotel is quite audible, but it's a little annoying because it's not soundproof.

I stayed for two nights with my family. The location is strategic, close to the Ar-Rahman Grand Mosque, Matahari Plaza Center, SKA Mall, and Gramedia. It's also close to MAN 2 School and Virera souvenir shops. I loved the rendang and kebab at the hotel restaurant.

I was disappointed with the hotel booking service because I checked in late at night and was transferred to another hotel, but the quality of the hotel was far from comfortable. Even if the room was fully booked and they were willing to transfer me, they should have ensured that the room I booked was of the same quality and comfort.

Already booked a room and paid, arrived at the hotel at 11 pm we were informed that the room was full. Then transferred to another hotel whose reviews were already very bad on maps and everywhere, actually felt strange because I saw the review of the hotel where we were going to stay but still thought the hotel would book a good hotel or at least upgrade the room type as their apology because we were waiting for the hotel's decision until 2 am. We booked a room with 1 bed and arrived at the hotel they had directed us to instead they got twin beds., poor children sleeping between the beds that we deliberately combined, not to mention the room smelled really bad, there were cockroaches, lots of stains on the blankets and sheets, the worst experience of staying.

Good location, clean rooms and good service and delicious food

The Wi-Fi wasn't working, and the TV remote was broken. While having breakfast at the restaurant, there were many empty, dirty tables. The staff didn't immediately tidy them up, making it difficult to find a clean table to eat at.