8.4
Very Good
From 218 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.0

Location

8.4

Service and Facilites

8.4

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Traveler Reviews City Home Banjarmasin

Number of reviews per page
20
40
Customer reviews
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's very comfortable here, just lacking towels and the sheets are a bit dirty.
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T***S
icon-origin-TRAVELOKA
9.6
/10
Reviewed 59 week(s) ago
The service and atmosphere are good but the air conditioner is a bit hot and can't feel it, and also please fix the shower. It's difficult to use for bathing, whether it's because of the shower setting or what. Rate 7/10.
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Joan
icon-origin-TRAVELOKA
8.8
/10
Reviewed 78 week(s) ago
Keren, bersihh dan ac nya dingin.
1 people find it helpful
Ali A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 91 week(s) ago
Great, the rooms are clean, comfortable, not noisy. Highly recommended for those who need peace in the middle of the city. Overall Comfortable.
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3 people find it helpful
Anggy
icon-origin-TRAVELOKA
9.6
/10
Reviewed 93 week(s) ago
Nice place & clean. The guards are friendly.
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Muhammad R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 93 week(s) ago
The parking area is narrow, the room is dirty, the water in the toilet is smelly and yellow in the morning when I want to take a shower, the water doesn't work at all, the room is noisy, I really don't recommend it.
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Accommodation's Reply
18 Dec 2023
Thank you for staying at our place. Sorry for the inconvenience. In the future, we will improve it, thank you for your comments and input.
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Adi dofan
icon-origin-TRAVELOKA
6.0
/10
Reviewed 104 week(s) ago
Only 1 towel, a little tissue soap left (used up for soap) there were dirty spots on the bed sheets and pillows.
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1 people find it helpful
Accommodation's Reply
04 Sep 2023
Thank you for staying at our place. Sorry for the inconvenience. In the future, we will improve it, thank you for your comments and input.
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Monna j.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
The problem with the AC is that it's not cold enough.
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1 people find it helpful
Accommodation's Reply
04 Sep 2023
Thank you for staying at our place, sorry for the inconvenience. We will improve it in the future, thank you for your comments and input.
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Ernest E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 111 week(s) ago
Kamar bersih, rapi, air hangat hidup.
1 people find it helpful
Accommodation's Reply
23 Jul 2023
Thank you for staying at City Home and also for your input. Hopefully in the future his City Home can become a comfortable place to live in.
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NINDY
icon-origin-TRAVELOKA
6.0
/10
Reviewed 137 week(s) ago
The receptionist was not focused and did not call to confirm check out, and did not notify me that a late check out would deduct the deposit.
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3 people find it helpful
Accommodation's Reply
26 Jan 2023
Thank you for staying at City Home and for giving us input, hopefully in the future we will always focus on serving guests. Sorry for the inconvenience.
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Danu M. M.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 157 week(s) ago
Rooms are a bit dirty, facilities are lacking at that price.
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4 people find it helpful
Daud Daud
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
For towel facilities, please give 2, for clean & tidy rooms.
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Arnesti Y.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 188 week(s) ago
The towel is only given 1, there are no soap supplies in the bathroom, the guest house facilities are incomplete, please improve service and comfort so that customers are satisfied. Thanks 🙏.
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5 people find it helpful
Accommodation's Reply
27 Jan 2022
Thanks for the input, sorry for the inconvenience. In the future, we will fix it.
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Arnesti Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 194 week(s) ago
The room is comfortable, the air conditioner is loud, unfortunately the towels aren't there 😂 please pay more attention to the facilities to make it easier for you to stay at a city home. Thanks 🙏.
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4 people find it helpful
Accommodation's Reply
30 Dec 2021
Thank you for staying at City Home, and thank you also for your input and suggestions so that we can become better. In the future, we will pay more attention to guest satisfaction.
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Arnesti Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 199 week(s) ago
The rooms are clean and the AC is loud.
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1 people find it helpful
Tiendra
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 283 week(s) ago
The water did not run out because of damage to the hotel pipe when I checked in until the next day. How confused he wants to go to the toilet and ablution. Hopefully later if it happens again like that, the hotel is responsive to fix the call that is skilled to deal with problems that in my opinion are vital. Because we know and are aware, water is a vital necessity. Alhamdulillah, the next morning the water was back to normal. Thanks City Home and Traveloka.
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2 people find it helpful
Tiendra
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 298 week(s) ago
It's the same as the first time I stayed here. nothing has changed. calm and comfortable. Very recommended.
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gugun g.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 299 week(s) ago
The TV doesn't turn on all day.
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2 people find it helpful
Risqa m.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 312 week(s) ago
Service is not good, as long as the clerk can wander into the room there is no excuse me, knock, the reason is to look for a cellphone, but the ethics is not like that. You know that there is someone inside. Must really be the correction of this owner for the training of his men.
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11 people find it helpful
Amanda G. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 315 week(s) ago
Good, comfortable for rest
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1 people find it helpful
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