Overall Ratings & Reviews Putra Heights New Wave Hotel

I cannot sleep because there's a lot of cigarette smoke coming from outside. The blanket is so thin and old. Also, the towels are very old to use. I wish there's another good hotel around the area. And also, the bed got mattress lice. 🤦‍♀️

The bed got so many mattress lice.

Hotel baik seperti bintang 5, namun Staf sangat tidak ramah!

It's ok, it's just that it's a little disturbing to sleep at night, it's noisy outside the door, people are talking, or doing some work.

Waste of money. Booked for 2 nights, check in at 4 pm, check out at 7 pm same day. Dirty, bugs in bed, cockroach.

Good place to stay when you have business around. Worth with money.

Nice room and complete. Located at strategic location no traffic jam and a lot of eating area. Near to MRT station walking distance.

The bed sheet, blangket and pilow are so awful, lots of hairs too. I believe that the bed sheet did not changed for somtime. The staff so mean. Please review the staff on the front desk. If you stay here better to bring your bed sheet, blangket, pillow and towel. The room size is OK and have have hot water too. However, this is not 3 stars hotel at all.

Around 1 pm I went and check in, they gave room no. 26. When I got into the room and use the toilet, I turn on the tap fell and water running. They use like rubber wrap with tape. The tap was broken, if not why need to use tape all. Then I ask for another room, they gave no. 24. This time, the toilet tap was ok, but there's no hot water, and when I ask for the TV remote, they said the TV is under service. It has been a very bad stay for my dad in the end didn't stay.

The toilet was very clean, I was really comfortable using it. Got 2 bath soaps and 2 towels for Queen Bed bedroom. No toothbrush and toothpaste were given. The shower has water heater. The bedroom was overall alright. The blanket was thin, and I just didn't feel comfortable enough to use it fully on my body, so I just covered up my legs. The sheet, pillow cases, and blanket didn't have detergent smell, so I'm not sure if they washed it using a good detergent. The bedroom has 6 power plugs, 4 near the bed and 2 near the table. In the cupboard, there was only 1 broken hanger. Got water heater to make hot water (but no free sachet drinks) on the ground floor and iron + board on the 1st floor. However, I saw two small cockroaches near the bedroom door, so I'm sure there are more of them around 😢

Easy check-in and check-out, toilet is clean, easy to get parking.

Room is so smelly with smoke even after stayed for 1 night. Masturbation toy was found in the dustbin.

I don't like it, if we share the booking code the next day, people can't accept it, they say we have to come back tomorrow on the day we booked, in order to make it easier for people as well, if we share through the booking code angry too, we share the day before not received, please fix it! Strange too.

Smelly room. Air conditioner was not blowing cold even at low temp and full speed. Room was full ants even on the bed. Seems like they never change the bedsheet from previous guest. If you get room number 25 better get them to check all that I mentioned.

Best in providing service to customers.

Stay long but no room service.. must go and ask them to change the bedsheet and towel and they will do..

Super low cost! I wasn't hoping for a nice environment and staff. But I got all in one package. It also near to the LRT station. I was staying alone. My friend took hotels 8km away from me. At first I was kinda insecure, but the staff is so nice, he gave me direction to get food, and told me not to go to some direction since I checked in late already, he was amazing. Maybe if someday I have to go around that area, I'm okay to stay there for a night or two.

nice room! affordable! but just one thing I don't like is the room smell of cigarette 😢

Satisfied and comfortable, clean

Bad service, bad receptionist, broken air cond.