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Enso Hotel

Explore Enso Hotel

Overall Ratings & Reviews Enso Hotel

Traveloka (1,952)
Other sources (21)
8.7
Very Good
From 1,952 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Enso Hotel
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Staff Friendliness (56)
Ambiance (54)
Bedroom (53)
Hotel Area (47)
Accessibility (42)
Bathroom (42)
Surroundings (37)
Room Space (36)
Check-in/out Time (35)
Taste (34)
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Traveler Reviews Enso Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the food is also delicious ❤️
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and the hotel is clean.
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
SHAFIRA N. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good in MM2100 area, so suitable for business trips.
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Accommodation's Reply
23 Jul 2026
Dear Mrs Shafira NA, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Novel A.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The AC took a while to cool down, but otherwise it was fine. The facilities were good, and you got free amenities like a toothbrush, towel, shampoo, soap, laundry bag, and a shower cap. The service was also good. It was quite worth it for a hotel that costs around 300,000 Rupiah.
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Accommodation's Reply
23 Jul 2026
Dear Mr Novel A, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is very friendly, and the hotel is also very nice. Check-in is fast, and it's also close to where you can find food.
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
O***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 6 week(s) ago
Like the room had been empty for a long time because it was dusty, the lobby area and corridors were stuffy because the AC was not on.
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Ilham H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Great experience at Enso Hotel.
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Accommodation's Reply
12 Jul 2026
Dear Mr Ilham H, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
F***y
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 week(s) ago
It's pretty good for the facilities at that price.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
yulita i. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Stayed here for 4 nights for a business trip around this hotel. I didn't expect the hotel to be really nice, comfortable, and clean. The food was delicious, and the staff were super friendly. I was suddenly given a surprise cake for my birthday 🥰 Thank you so much, Enso crew 💕. All the staff were super friendly. If you stay here, you must include breakfast because it's all delicious and there are lots of choices. This hotel is highly recommended 🫰🏻
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Accommodation's Reply
12 Jul 2026
Dear Mrs Yulita ID, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
yulita i. d.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Stayed here for 4 nights for a business trip around this hotel, I didn't expect the hotel to be really good, comfortable, clean, the food is delicious, the staff is super friendly. I was suddenly given a surprise cake on my birthday 🥰 thank you so much Enso crew💕, all the staff are super friendly, if you stay here you must include breakfast because everything is delicious and there are many choices. This hotel is highly recommended
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Accommodation's Reply
12 Jul 2026
Dear Mrs Yulita ID, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
f***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel is clean and fragrant, the swimming pool is comfortable, the children are happy to stay here even though it is not a tourist spot.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Your Reply Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
P***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Very cool, strategically clean, only the air conditioner is a little hot
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
We stayed here on a whim, without any planning, because we were looking for a hotel close to the toll road. The hotel was exactly what we were looking for and needed. Very charming and nice. Thank you to the staff.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Deden D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The food is delicious and there are many variations.
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Accommodation's Reply
05 Jul 2026
Dear Mr Deden, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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NUR D. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Recommended: a hotel on the outskirts of an industrial area, but comfortable and quiet. Friendly service, clean, and all your needs are taken care of. The cool air conditioning makes for a good night's sleep.
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1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Mrs Nur DA, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
a***s
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
A fun, clean, child-friendly place, and excellent service from all the hotel staff.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Marinda
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very clean and comfortable. The staff is also friendly. Perfect for Bekasi residents looking for a nearby staycation.
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Accommodation's Reply
23 Jun 2026
Dear Mrs. Marinda, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
u***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
It was a shame we got room 325, which we felt didn't have the proper air conditioning. But overall, apart from the air conditioning, it was fine and comfortable.
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Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Hantyan
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The hotel is very close to the toll exit.
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Accommodation's Reply
27 May 2026
Dear Mr Hantyan, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The place is comfortable and very cozy 👍
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Number of reviews per page
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40
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