S***r

Staycation

8.2

/10

Reviewed 5 day(s) ago

The room was comfortable, the hotel staff was friendly, and you could ask for free ice. The extra bed change was also affordable. The staff was very helpful. Thank you.

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1 people find it helpful

F***l

Business

9.4

/10

Reviewed 1 week(s) ago

Very good service, friendly hotel staff, clean and comfortable rooms.

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Lewy A.

Staycation

10.0

/10

Reviewed 1 week(s) ago

Nice, comfortable, and cool hotel.

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Haidar H.

10.0

/10

Reviewed 2 week(s) ago

So far it's comfortable, no drama.

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A***i

10.0

/10

Reviewed 3 week(s) ago

Good, I like it 🥰 The food is delicious, clean, friendly too 🥰

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D***n

10.0

/10

Reviewed 3 week(s) ago

The atmosphere is very calm and friendly.

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Jennifer C.

Business

9.1

/10

Reviewed 3 week(s) ago

Everything was pretty decent. I was just confused with the layout of the room, but it's still fine. The TV in my room doesn't work properly, but I still had a good sleep. I think they need to reclean the tables before guests enter the room.

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i***y

Business

10.0

/10

Reviewed 4 week(s) ago

Really like the hotel and all the facilities

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C***l

10.0

/10

Reviewed 4 week(s) ago

A hotel with a very strategic location, very comfortable overall, unique room design, and a very tasty breakfast. A little insight, perhaps the staff could use a little more smile.

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1 people find it helpful

Verified Traveler

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel is nice, the food is top notch, the rooms are clean and the service is good.

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Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

Raufan P. H.

9.1

/10

Reviewed 6 week(s) ago

Stayed here overnight after a tiring trip from Yogyakarta. The receptionist was very friendly and helpful with check-in and check-out. The location is quite far from the city center, as it feels like it's in a warehouse area. The room was very comfortable and the air conditioning was cool enough. The only downside was the lack of a water dispenser. Overall, my stay at Enso Hotel Bekasi was quite pleasant.

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2 people find it helpful

Accommodation's Reply

31 Aug 2026

Dear Mr Raufan P.H, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

N***l

10.0

/10

Reviewed 6 week(s) ago

Good and pretty good. The place is clean and the prices are affordable.

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Accommodation's Reply

31 Aug 2026

Hantyan

8.5

/10

Reviewed 6 week(s) ago

Friendly service, quite a lot of menu.

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Accommodation's Reply

31 Aug 2026

Dear Mrs. Hantyan, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

Meri C.

9.4

/10

Reviewed 7 week(s) ago

Everyone who works at Enso Hotel is very friendly. It was a pleasure staying here 😄

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Accommodation's Reply

31 Aug 2026

Dear Mrs. Meri C, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

N***a

Staycation

10.0

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the food is also delicious ❤️

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15 Aug 2026

D***n

Business

10.0

/10

Reviewed 9 week(s) ago

The staff is very friendly and the hotel is clean.

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Accommodation's Reply

15 Aug 2026

SHAFIRA N. A.

10.0

/10

Reviewed 11 week(s) ago

Good in MM2100 area, so suitable for business trips.

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Accommodation's Reply

23 Jul 2026

Dear Mrs Shafira NA, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

Novel A.

6.8

/10

Reviewed 12 week(s) ago

The AC took a while to cool down, but otherwise it was fine. The facilities were good, and you got free amenities like a toothbrush, towel, shampoo, soap, laundry bag, and a shower cap. The service was also good. It was quite worth it for a hotel that costs around 300,000 Rupiah.

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Accommodation's Reply

23 Jul 2026

Dear Mr Novel A, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

D***a

Staycation

9.7

/10

Reviewed 12 week(s) ago

The staff is very friendly, and the hotel is also very nice. Check-in is fast, and it's also close to where you can find food.

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Accommodation's Reply

12 Jul 2026

O***s

9.0

/10

Reviewed 13 week(s) ago

Like the room had been empty for a long time because it was dusty, the lobby area and corridors were stuffy because the AC was not on.

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Accommodation's Reply

12 Jul 2026

Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

Enso Hotel

Overall Ratings & Reviews Enso Hotel

9.0

8.8

8.6

8.7

8.8

Traveler Reviews Enso Hotel