Cozy Hotel @ KL Sentral

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Overall Ratings & Reviews Cozy Hotel @ KL Sentral

Traveloka (387)
Other sources (35)
8.7
Very Good
From 387 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.5

Meal

8.4

Location

9.1

Service and Facilites

8.7

People often mention about Cozy Hotel @ KL Sentral
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Staff Friendliness (59)
Distance to City Center (52)
Accessibility (49)
Bedroom (46)
Bathroom (45)
Room Space (40)
Hotel Area (39)
Ambiance (38)
Check-in/out Time (37)
Family Friendly (36)
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Traveler Reviews Cozy Hotel @ KL Sentral

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40
Customer reviews
L***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
Stay for a night. Good location. The room is clean. Recommended
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
We stayed at Cozy Hotel for 5 nights, and it was incredible. The room was clean, and thank you for the staff Moshammof and Rafiq, they were very kind and helpful. Can’t wait to go back again to KL and Cozy Hotel, terimong genaseh☺️🥰
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Ni Putu P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My second time staying here! Very happy about the cleanliness and services, especially Musharof, he remembered me from my first stay and gave the best service for me and my partner✨ Definitely will come back 🩵
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Akina S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is clean, the staff is friendly. Not yet CI time we arrived early and as soon as we entered the lobby we were immediately given mineral water, not so long at 11 am CI thank God there was a room ready, no need to wait until 2 am we were immediately given the room key..🙏🏻
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are all nice and very helpful. The staff, especially Alauddin, are very friendly and hardworking.. strategic location 👍🏻👍🏻
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, and it's close to the MRT and bus stations. It's close to NU Sentral Mall. There are plenty of eateries and convenience stores nearby. It's also easy to exchange money, just go inside the mall. Super cozy ❤️
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Valued Guest, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our cozy hotel and found our staff friendly and helpful. It’s wonderful that our convenient location near MRT, bus stations, NU Sentral Mall, and nearby eateries added to your experience. We truly appreciate your kind words and look forward to welcoming you back to Cozy Hotel soon! Warm regards, Cozy Hotel Management
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
room was clean although it's small. staffs super friendly. Great location and surrounded with eating places and mall. definitely will go back again.
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Accommodation's Reply
22 Nov 2025
Dear Valued Guest, Thank you for sharing your feedback! We’re delighted to hear that you found your room clean, enjoyed the friendliness of our staff, and appreciated our great location near dining options and shopping malls. We truly look forward to welcoming you back to Cozy Hotel on your next visit! Warm regards, Cozy Hotel Management
OPIE M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is very close to the MRT and LRT KL Sentral, very strategic, the rooms are also spacious, next time I go to KL I want to stay here again
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed our strategic location near MRT and LRT KL Sentral, as well as the spaciousness of our rooms. It’s wonderful to know that you plan to stay with us again on your next visit to KL. We look forward to welcoming you back for another comfortable and enjoyable stay. Warm regards, Cozy Hotel Management
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
For a "no-fuss" traveler, this hotel is a combo package with a reasonable price. The location is next to the KL Sentral monorail and KL Sentral station (airport bus/train, LRT), surrounded by plenty of food options and convenience stores, coin laundry beside the hotel, so we don’t have to carry dirty clothes around. The staff were friendly and helpful. For me, it’s just perfect.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re delighted to hear that our hotel served as the perfect no-fuss option for your stay, offering a convenient combination of comfort and reasonable pricing. It’s great to know that our location beside the KL Sentral monorail and KL Sentral station made your travels easier, and that you enjoyed having many food choices, convenience stores, and even a coin laundry right next door. We’re also pleased that our friendly and helpful staff contributed to making your stay enjoyable. Hearing that everything felt “just perfect” truly means a lot to us. We look forward to welcoming you back to Cozy Hotel on your next visit. Warm regards, Cozy Hotel Management
Sutthiphong M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff are friendly, smiling and welcoming. The room is clean.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you so much for choosing to stay with us and for sharing your wonderful feedback. We’re delighted to hear that our staff made you feel welcome and that you found your room clean and comfortable. We look forward to welcoming you back for another cozy and pleasant stay. Warm regards, Cozy Hotel Management
A***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
It was good to stay here. All the essential things were nearby.
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Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thank you for your kind feedback. We’re glad to hear that you enjoyed your stay and found our convenient location with nearby essentials helpful. We look forward to welcoming you back to Cozy Hotel on your next visit. Warm regards, Cozy Hotel Management
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Will stay here again as it is close to KL Sentral
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you so much for your kind review! We are delighted to hear that you had such a cozy and enjoyable stay with us. Our location near KL Sentral is indeed a great convenience for exploring the city, and we're thrilled that it added to your experience. We can't wait to welcome you back for another memorable stay! Warm regards, Cozy Hotel Management
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and always greets you upon arrival. The rooms are clean, and transportation is very easy, especially to Nu Sentral, just a short walk away. The hotel is often full, so booking early is recommended if you want to stay there.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your thoughtful feedback! We’re so happy to hear that you found our staff welcoming and our rooms clean and comfortable. We're also glad you enjoyed the convenience of our location, with easy access to both KL Sentral and Nu Sentral—perfect for getting around the city! We appreciate the tip about early bookings, as our hotel does tend to fill up quickly, especially during peak times. We look forward to welcoming you back soon! Warm regards, Cozy Hotel Management"
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Room clean, staff friendly, superb
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with our friendly staff and clean rooms. We look forward to welcoming you back for another superb stay! Warm regards, Cozy Hotel Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I got a good experience when I stayed here. The staff are very great at handling customers, even during peak hours. The room was very clean, and the price was so affordable. The location is near KL Central.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience during your stay. Our team works hard to ensure every guest feels welcomed, even during busy times, so we're delighted to know it made a difference. We're also happy that you found our location convenient and our rooms affordable and clean. We hope to welcome you back soon for another wonderful stay! Warm regards, Cozy Hotel Management
H***O
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
overall it was good. the room is clean and bigger space compared with others. it is located nearby NU Sentral with a walking distance around 1-2 minutes. the staffs are very polite and helpful. will consider to stay here again. thanks.
1 people find it helpful
Accommodation's Reply
05 Oct 2025
Dear Valuable Guest, Thank you sincerely for sharing your positive experience at Cozy Hotel. We are delighted to know that you enjoyed your stay and found our rooms to be clean, spacious, and comfortable compared to others. It is wonderful to hear that our strategic location near NU Sentral, just a short 1–2 minute walk away, added convenience to your visit. We are also very pleased that our polite and helpful staff contributed to making your stay enjoyable. Your kind intention to stay with us again is the greatest compliment we can receive. We look forward to welcoming you back for another comfortable and memorable stay in Kuala Lumpur. Warm regards, Cozy Hotel Management
t***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The location is close to the transportation hub, so if you are going to various places by bus, MRT, LRT, or whatever, it is highly recommended to stay here.
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1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Guest, Thank you for sharing your experience at Cozy Hotel. We are delighted to hear that our close proximity to transportation hubs made your trip easier and more convenient. We greatly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. Best regards, Cozy Hotel Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Staffs are friendly and helpful. We got a big fridge in the bedroom. They decorate the towel and change the towel every day. There are 2 laundries next to the hotel.
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Accommodation's Reply
25 Sep 2025
Dear Valuable Guest, Thank you very much for staying with Cozy Hotel and for sharing your wonderful feedback. We are delighted to know that you enjoyed the friendliness and helpfulness of our staff, as well as the thoughtful touches such as the room’s big fridge, daily towel changes, and creative towel decorations. It’s also great to hear that the nearby laundry facilities added extra convenience to your stay. Your appreciation means a lot to us, and it inspires our entire team to continue delivering memorable experiences with care and dedication. We sincerely look forward to welcoming you back soon for another comfortable and enjoyable stay at Cozy Hotel. Warm regards, Cozy Hotel
O***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Highly recommend staying here
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Accommodation's Reply
14 Sep 2025
Dear Valuable Guest, Thank you for your kind recommendation! We’re so glad you enjoyed your stay with us and truly appreciate your support. We look forward to welcoming you again at Cozy Hotel! Warm regards, Cozy Hotel Management
Dinda T. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Quite small yet okay, worth the price.
1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Guest, Thank you for your feedback! We’re glad to know you found your stay worth the price, even though the room was a bit small. We appreciate your support and look forward to welcoming you again soon at Cozy Hotel! Warm regards, Cozy Hotel
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