K***t

Leisure

8.5

/10

Reviewed 17 hour(s) ago

The hotel staff are very friendly, yesterday's experience when the basement parking was busy, we ended up parking outside and suddenly it started raining, luckily there was a car to pick us up and take us to the hotel reception, thank you to the kind staff.

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Rebika W.

Staycation

10.0

/10

Reviewed 3 day(s) ago

This is my second stay at the Golden Tulip Batu. The service is still excellent, the rooms are clean, and the food is delicious. Don't hesitate to try staying here.

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1 people find it helpful

Accommodation's Reply

12 Jan 2026

Dear Revika W., Thank you so much for sharing your experience at Tulip Batuking Dutch Resort. We are delighted that you were satisfied with your stay and that our services met your expectations. Your positive feedback encourages us to strive to provide the best service and comfort to all our guests. We hope to welcome you back again. Please contact us if you have any questions before your stay. Sincerely, Debbie Lesnatali, General Manager

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S***o

Leisure

9.4

/10

Reviewed 4 day(s) ago

The staff is friendly, the hotel is clean, the view is nice.

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Accommodation's Reply

12 Jan 2026

Dear Valued Guest, Thank you for taking the time to share your feedback about your stay at Tulip Batuking Dutch Resort. We are delighted that you enjoyed your stay and that our services met your expectations. Your positive feedback encourages us to continue providing the best possible service and comfort to all our guests. We look forward to welcoming you again on your next stay. Please contact us if you have any questions before your next visit. Sincerely, Debbie Lesnatali, General Manager

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Verified Traveler

Staycation

9.7

/10

Reviewed 7 day(s) ago

Check in and check out was fast, all staff were helpful and friendly.

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Accommodation's Reply

09 Jan 2026

Dear Valued Guest, Thank you for taking the time to share your feedback about your stay at Tulip Batuking Dutch Resort. We are delighted that you enjoyed your stay and that our services met your expectations. Your positive feedback encourages us to continue providing the best possible service and comfort to all our guests. We look forward to welcoming you again on your next stay. Please contact us if you have any questions before your next visit. Sincerely, Debbie Lesnatali, General Manager

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a***u

Staycation

6.9

/10

Reviewed 1 week(s) ago

Checked in on December 26th and I booked a regular deluxe room and the receptionist said it was upgraded to a premier room, wow, I was happy because it had a bathtub, but it turned out the room was at the bottom of the back corner, the view was really bad and the walk was really far. I was uncomfortable, was it because I'm a regular person so I should just change it???

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1 people find it helpful

Accommodation's Reply

09 Jan 2026

Dear Valued Guest, Warm greetings from Golden Tulip Holland Resort Batu. Thank you for your review on Traveloka. We apologize for any inconvenience you may have experienced. We will follow up on your review with the relevant department for evaluation and future service improvement. We hope to welcome you back to Golden Tulip Holland Resort Batu again. Sincerely, Debbie Resnatari, General Manager

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Adeliona R. H.

9.0

/10

Reviewed 2 week(s) ago

Great accommodation & nice room, sadly the FO was not nice at all.. the staff of resto’s hospitality was beyond good ..

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Accommodation's Reply

09 Jan 2026

Dear Mrs. Adeliona R. H. Thank you so much for taking the time to share your positive review and valuable feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to hear that you had a pleasant experience with us. We truly appreciate your input regarding our Front Office's staff. Your comments are important to us, and we will use them to ensure we continue to provide the best possible experience for all our guests. Thank you once again for your kind words and for helping us improve. We look forward to the opportunity to welcome you back to Golden Tulip Holland Resort Batu in the near future. Best Regards, Debby Resnatari General Manager

HT

Hendra T.

Leisure

5.0

/10

Reviewed 2 week(s) ago

I checked in at 1:00 PM but it's already 3:30 PM and I can't check in yet. I booked a presidential suite. VIP check-in. But the service is rubbish. Bad. Very bad for HR service.

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Accommodation's Reply

12 Jan 2026

Dear Ms. Hendra T., Sincerely, Golden Tulip Holland Resort Batu. Thank you for your review on Traveloka. We apologize for the inconvenience you experienced. This is not the standard of service offered by Golden Tulip Holland Resort Batu. We will follow up on your review with the relevant department to evaluate and improve our services in the future. We hope to welcome you back to Golden Tulip Holland Resort Batu again. Sincerely, Debbie Resnatari, General Manager

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W***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

A truly enjoyable experience with family and/or friends. A perfect choice for our vacation. Thank you, Golden Tulip Holland Resort Batu.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Thank you for taking the time to share your feedback about your stay at Tulip Batuking Dutch Resort. We are delighted that you enjoyed your stay and that our services met your expectations. Your positive feedback encourages us to continue providing the best possible service and comfort to all our guests. We look forward to welcoming you again on your next stay. Please contact us if you have any questions before your next visit. Sincerely, Debbie Lesnatali, General Manager

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YA

Yenny A.

Leisure

10.0

/10

Reviewed 2 week(s) ago

First time staying here with family, the kids were happy. Dinner at the restaurant was GREAT

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Accommodation's Reply

07 Jan 2026

Dear Jenny A., Thank you so much for sharing your experience at Batujin Tulip Dutch Resort. We are delighted to hear that you enjoyed your stay at our resort and were satisfied with our services. Your positive feedback encourages us to continue striving to provide the best service and comfort to all our guests. We hope to welcome you back to Batujin Tulip Dutch Resort again. Please feel free to contact us if you have any questions prior to your stay. Sincerely, Debbie Lesnatali, General Manager

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i***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

Kids friendly hotel... The food is delicious and varied, the playground in the hotel is complete.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Thank you for taking the time to share your feedback about your stay at Tulip Batuking Dutch Resort. We are delighted that you enjoyed your stay and that our services met your expectations. Your positive feedback encourages us to continue providing the best possible service and comfort to all our guests. We look forward to welcoming you again on your next stay. Please contact us if you have any questions before your next visit. Sincerely, Debbie Lesnatali, General Manager

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Effendi

Staycation

10.0

/10

Reviewed 2 week(s) ago

Second time I stay here and all is still perfect.

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Accommodation's Reply

30 Dec 2025

Dear Mr. Effendi, Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager

p***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

clean, complete facilities, friendly staff, lots of food variety

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Accommodation's Reply

06 Jan 2026

Dear Valued Guest, Thank you so much for sharing your valuable experience at Batujin Tulip Dutch Resort. We are delighted that you enjoyed your stay and that our services met your expectations. Your positive feedback is a great encouragement to us, motivating us to always provide the best service and comfort to all our guests. We hope to welcome you back to Batujin Tulip Dutch Resort again. Please feel free to contact us if you have any questions prior to your stay. Sincerely, Debbie Lesnatali, General Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

Our first staycation here, and we immediately fell in love with the atmosphere, the facilities, the food, and the friendliness of the staff. Everything was the best 👍🏻 We'll definitely stay here again next time ❤️❤️❤️

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Thank you for taking the time to share your feedback about your stay at Tulip Batuking Dutch Resort. We are delighted that you enjoyed your stay and that our services met your expectations. Your positive feedback encourages us to continue providing the best possible service and comfort to all our guests. We look forward to welcoming you again on your next stay. Please contact us if you have any questions before your next visit. Sincerely, Debbie Lesnatali, General Manager

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EP

Elliany P. a.

Leisure

9.3

/10

Reviewed 3 week(s) ago

The food is not very tasty and there is not much variety.

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Accommodation's Reply

05 Jan 2026

Dear Ms. Elliani P.A., Thank you very much for taking the time to provide a wonderful review and valuable feedback regarding your stay at Golden Tulip Holland Resort Batu. We are delighted to hear that you were satisfied with your experience with us. We greatly appreciate your feedback and will continue to make improvements to ensure all guests have a perfect experience during their stay with us. Thank you again for your support and trust. We greatly appreciate the opportunity to serve you and hope to welcome you back to Golden Tulip Holland Resort Batu in the near future. Sincerely, Debbie Resnatari, General Manager

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M***D

10.0

/10

Reviewed 3 week(s) ago

The location is separate from the busy center, the cool air and beautiful mountain views make us more comfortable enjoying a vacation with the family.

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Accommodation's Reply

27 Dec 2025

Dear Valued Guest, Thank you for taking the time to share your feedback about your stay at Tulip Batuking Dutch Resort. We are delighted that you enjoyed your stay and that our services met your expectations. Your positive feedback encourages us to continue providing the best possible service and comfort to all our guests. We look forward to welcoming you again on your next stay. Please contact us if you have any questions before your next visit. Sincerely, Debbie Lesnatali, General Manager

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D***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

The accommodation is great. The rooms are clean, the place is beautiful and comfortable, and the food is delicious and varied. The service is good, and the staff are friendly.

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1 people find it helpful

Accommodation's Reply

26 Dec 2025

Dear Valued Guest, Thank you for taking the time to share your feedback about your stay at Tulip Batuking Dutch Resort. We are delighted that you enjoyed your stay and that our services met your expectations. Your positive feedback encourages us to continue providing the best possible service and comfort to all our guests. We look forward to welcoming you again on your next stay. Please contact us if you have any questions before your next visit. Sincerely, Debbie Lesnatali, General Manager

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A***i

Staycation

8.8

/10

Reviewed 3 week(s) ago

The taste and the variety of food in breakfast buffet needs improvement. Not too bad but compared to another 5 stars hotel it's still below our expectation. The staffs were nice and responsive. The room was cozy. The pool is not that attractive, it's a bit dirty, the water wasn't clear.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Thank you so much for taking the time to share your positive review and valuable feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to hear that you had a pleasant experience with us. We truly appreciate your input regarding breakfast menu and pool cleanliness. Your comments are important to us, and we will use them to ensure we continue to provide the best possible experience for all our guests. Thank you once again for your kind words and for helping us improve. We look forward to the opportunity to welcome you back to Golden Tulip Holland Resort Batu in the near future. Best Regards, Debby Resnatari General Manager

Efan R.

9.7

/10

Reviewed 3 week(s) ago

Best experience vacation ever. Highly recommended hotel

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Accommodation's Reply

26 Dec 2025

Dear Mr. Efan R., Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager

AR

Abdul R.

10.0

/10

Reviewed 3 week(s) ago

Staff greeting is good, good playground for kids

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Accommodation's Reply

26 Dec 2025

Dear Mr. Abdul R., Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations. Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing. It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion. Best Regards, Debby Resnatari General Manager

YR

Yuli R.

Staycation

9.7

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, the hotel facilities are numerous, the food is varied.

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Accommodation's Reply

26 Dec 2025

Dear Ms. Yuli R., Thank you very much for taking the time to share your experience staying at Golden Tulip Holland Resort Batu. We are delighted to hear that you enjoyed your stay and that our services met your expectations. Your positive feedback is a great motivation for us to continue developing our services and providing the best comfort for all our guests. We hope to welcome you back to Golden Tulip Holland Resort Batu again in the future. If there is anything we can assist you with before your next visit, please feel free to contact us. Sincerely, Debbie Resnatari, General Manager

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Golden Tulip Holland Resort Batu

Overall Ratings & Reviews Golden Tulip Holland Resort Batu

9.1

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Traveler Reviews Golden Tulip Holland Resort Batu

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