Before checking in, I called and asked and was told that there were only rooms on the 3rd floor. When I booked through Traveloka at a cheaper price, they gave me a room on the ground floor that, when you open the door to the accommodation area, is a bedroom. There is no privacy (like a room at a 3-way intersection). Plus, the room was left open, like the staff were using it themselves when they went to the toilet.