8.6
Very Good
From 8,436 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about All Nite & Day Palembang - Veteran
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Bedroom (61)
Room Space (57)
Surroundings (54)
Staff Friendliness (54)
Distance to City Center (52)
Ambiance (48)
Accessibility (43)
Bathroom (42)
Hotel Area (40)
Family Friendly (39)
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Traveler Reviews All Nite & Day Palembang - Veteran

Number of reviews per page
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40
Customer reviews
Siska S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thank God, I've stayed here many times and even got a room upgrade. Thank you All Night N Day. Please increase the number of Happy Day rooms so I can get one every time I stay.
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y***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
The hotel is easy to reach, close to Soma Mall, in front of it there are also many food courts so you can buy snacks, from the beginning when you check in, you are a little disappointed, we arrived at 2 pm and were told to wait for the room to be cleaned, okay because the check in EMG is at 2 pm, but it was already 2 pm when we asked it was still not ready, finally around 2:15 pm we were informed that the room was ready, for the fun room, the kids liked it, the cleanliness is good, the cleaning staff are also quick when asked for help, the security guard is friendly and can be asked for help lifting things, almost all the curtains are like in the photo and the glass for looking out is dirty, because there is no balcony, the glass should be cleaner because the view is beautiful because you can see Ampera, but it is not clear because the glass is dirty, the food is delicious but if you want to eat in the room or take away, they said you have to inform the day before because it was our first time staying, we didn't know the rules so the staff still allowed it for takeaway bring to the room, the slide is cool if you bring kids they will definitely like the room, especially for the family room, imagine you can get breakfast for 4 people, the room is clean and the bathroom is also clean and functions well, that's all the review overall is good, there are only a few things like the above which are good criticism so that the hotel can be even better 👍
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Accommodation's Reply
25 Jul 2025
Dear Guest, Thank you very much for staying with us and taking the time to write such a comprehensive and honest review of your experience at our hotel. We are pleased to learn that the hotel's strategic location, the cleanliness of the room, the friendliness of the cleaning staff and security guards, and the room amenities such as the slide and breakfast for families left a positive impression during your stay. Your positive comments mean a lot to our team. Regarding your check-in experience, we apologize for the inconvenience. Although check-in time is 2:00 PM, we should have communicated the room's progress more quickly and clearly. We have passed this feedback on to the front office and housekeeping team to prevent a similar incident from happening again. We also noted the dirty room windows and the lack of information regarding in-room dining procedures. Thank you for your feedback—the room windows will be a particular concern, especially as the view of the Ampera Bridge is one of the main attractions. We will also improve our communication regarding meal ordering rules to make our guests feel more comfortable, especially for first-time guests. Once again, we thank you for your appreciation and constructive criticism. We look forward to welcoming you and your family back on your next visit for an even better experience. Thank you, Management
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Erick R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable for just transit with family.
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Accommodation's Reply
24 Jul 2025
Dear Guest, Thank you for your review! We're glad to hear that you and your family enjoyed your stay. We hope to welcome you back again soon for a more enjoyable experience. Thank you.
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room is good for bringing children.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you for your review! We're delighted to hear that you and your family enjoyed our room. We hope you had a pleasant stay, and we look forward to welcoming you back with your beloved children. Thank you.
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a***o
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
The AC isn't cold at all, the room is really cramped.
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Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you for your feedback. We apologize for the inconvenience you experienced with the air conditioning and room size. Your feedback is very important to us as we continue to improve the quality of our services and facilities. We hope to provide an even better experience on your next visit. Thank you.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Rooms are clean, spacious, and well-soundproofed from outside noise. Buffet breakfast is satisfying for a 3-star hotel. Staff is friendly, fast, and helpful. Room rates are affordable, making it ideal for both business and leisure
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Accommodation's Reply
22 Jul 2025
Dear Guest We're delighted to hear that you enjoyed our clean and spacious rooms, as well as the soundproofing and satisfying buffet breakfast. Your compliments on our friendly and responsive staff mean a lot to us. We're also glad to know you found our rates affordable and suitable for both business and leisure stays. We truly appreciate your support and look forward to welcoming you back soon! Thank you
Yanni T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good deal, many restaurants surrounding.
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Accommodation's Reply
22 Jul 2025
Dear Guest Thank you for your kind review! We’re glad you found our location convenient and enjoyed the great value. The variety of nearby restaurants is indeed one of our advantages. We hope to welcome you back soon! Thank you
E***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Hotel with strategic location and spacious and clean rooms
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Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you very much for your positive review! We're delighted to hear that you were satisfied with our hotel's convenient location and the comfort of our spacious, clean rooms. Reviews like this really motivate our team to continue providing the best service. See you again on your next visit! Thank you.
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Edward S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Strategic hotel and many choices of places to eat in front of the hotel
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Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you for your positive review! We're glad you enjoyed our convenient location and easy access to a variety of dining options nearby. We hope you had a pleasant stay, and we look forward to welcoming you back! Thank you.
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resky k.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, strategic access, there are also food stalls and other places.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you very much for your positive review! We are delighted that you were satisfied with our friendly staff, our convenient location, and our easy access to various culinary and other attractions around the hotel. Feedback like this means a lot to us. See you again on your next visit! Thank you.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Traveling to Palembang with 3 adults and the right decision to choose the family room type in this hotel. The room is also still quite spacious with a lot of luggage. The location is close to the food court and large supermarkets, making access to food and daily necessities easier. The friendly and accommodating staff made us really enjoy our stay for a few days here. A little disturbed by the sound of live music from the hall behind the hotel. But for us it is still tolerable and the music usually stops before 22.00 Will come back again for sure!
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Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you very much for your comprehensive and positive review! We are delighted to hear that you were satisfied with our Family Room, the comfort of the room, and the hotel's proximity to the food court and supermarket. We are also pleased to know that the friendliness and service of our staff made your stay even more enjoyable. We apologize for the slight noise disturbance from the hall area. Your feedback is greatly appreciated and will be used as a basis for further evaluation to improve guest comfort in the future. We look forward to welcoming you back on your next visit to Palembang. See you again! Best regards, Management
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Ari G.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
The room is really stuffy and the AC isn't cold at all, the towels smell musty
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you for your review and apologize for the inconvenience you experienced. We are very sorry to hear that the condition of the room, air conditioning, and towels did not meet your expectations. This is certainly not the standard of service we aim to provide. We have forwarded this feedback to the housekeeping and engineering teams for immediate action to prevent a recurrence. We greatly appreciate your feedback for improvement, and look forward to providing an even better experience on your next visit. Thank you.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Staying 2 nights at All Nite and Day Palembang was quite enjoyable. Clean room, quite complete amenities, central location, helpful staff, thank you..👍
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Guest, Thank you very much for your review! We are delighted to hear that you enjoyed your two-night stay at All Night and Day Palembang. Our priority is the cleanliness of the room, the completeness of the amenities, the strategic location, and the excellent service of our staff. We look forward to welcoming you back on your next visit. Thank you for choosing us!
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable place, TV is also a smart TV now, overall okay.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you for your positive review! We're glad you had a comfortable stay and enjoyed the smart TV in your room. Your feedback means a lot to us, and we look forward to welcoming you back soon! Thank you.
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Johan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel is nice, close to town, and lots of food options around the hotel.
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Accommodation's Reply
23 Jul 2025
Dear Johan, Thank you for your positive review! We're glad you enjoyed our hotel's convenient location, close to the city center and surrounded by a variety of culinary options. We hope you had a pleasant stay, and we look forward to welcoming you back! Thank you.
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Excellent service! Suitable for staycation with family, strategic location and no hassle looking for something
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you so much for your positive review! We are delighted to know that you and your family enjoyed your staycation with us. Our strategic location and excellent service are our top priorities. See you again on your next visit! Thank you.
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E***I
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Staying for the 2nd time, will be a regular every time I go to Plbg. Strategic location, lots of culinary, clean & comfortable rooms, cold AC, strong hot water. Recommended
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you so much for your trust and wonderful review! We are delighted to welcome you back for a second time and to know that your stay was once again satisfying. Our strategic location, local culinary delights, room comfort, and amenities like air conditioning and hot water are our top priorities. We look forward to your next visit to Palembang. See you soon, and thank you for recommending us! Thank you.
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M***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is located in the center of Palembang city, there are also many stalls or restaurants around it and it is easy to find food.
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Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you for your positive review! We're delighted you enjoyed our hotel's central location in Palembang, surrounded by a variety of culinary options. Comfort and easy access are truly among our strengths. We look forward to welcoming you back on your next visit! Thank you.
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Beni H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Friendly service, nice rooms, strategic hotel location.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you for your positive review! We are delighted that you were satisfied with our service, the comfort of your room, and the hotel's strategic location. Reviews like this motivate our team to continue providing the best. See you on your next visit! Thank you.
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E***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Spacious, comfortable and pleasant family room. I was confused because there were 2 TVs in it. Cleanliness was good.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you so much for your positive review! We're delighted to hear you enjoyed the comfort and amenities of our spacious Family Room, including two in-room TVs. Cleanliness is also a priority, and we're glad you enjoyed it. See you again on your next visit with your family! Thank you.
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Number of reviews per page
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40