Overall Ratings & Reviews Oakwood Suites La Maison Jakarta

Great experience, however there is one small thing that could be improved, I hope the next time i stay here the TV or atleast one of the tv could be smart tv that includes applications such as youtube and Netflix. But overall it was such a great time having to spend in this hotel!

Very comfortable room, very complete room facilities, very strategic location.. almost perfect.. thank you, my family is very happy and enjoyed staying at the Oakwood La Maison hotel

positive: check in/out is quite fast, clean area, adequate parking area, cooking/kitchen utensils are quite complete, negative: I arrived almost midnight with my wife and 2 children, there were only 2 sandals in the room, so you have to ask the receptionist for the rest, the 1 million rupiah deposit is returned in 14 working days? the towels are a bit shabby, the pool service is not good, there are no towels on site because there are no special officers there, you have to ask the receptionist 3 times by phone and come more than 30 minutes later. when I finished swimming I had to ask my child to take the towel in the room because I had been waiting for a long time. there is no soap/shampoo in the rinse room, you have to bring it back from the room.. the hotel staff should have provided information about this..

Cleanliness and comfort are available at the Oakwood La Maison hotel.

Electronics need an upgrade. TVs are old school. No streaming services, no speakers, ac's not cold

The best hotel so far for me In jakarta…

Comfortable and clean, the location is also ok.

The toilet outside is a bit smelly and the wifi first entered very slow but the hotel immediately fixed and can be used

Sudah menjadi pelanggan Oakwood Barito semenjak 2017. Tetapi sekarang kebersihan/cleanliness kurang diperhatikan seperti dulu, setiap check in di hotel ini lantai seperti tidak di pel dan kaki agak hitam berdebu. Ada beberapa binatang kecil-kecil juga ditemukan di lantai seperti kutu dan ada juga bayi kecoa di temukan. Bagian WC luar dekat bedroom 2&3 bau dan kitchen bagian mesin cuci juga kotor, lalu kulkas juga banyak yang lengket bekas penghuni sebelumnya. Sofa dan karpet juga sepertinya butuh di deep clean. Di hari weekend unit di atas saya party dan berisik dari jam 1 pagi hingga 5 pagi mengganggu saya yang punya anak kecil. Mungkin juga harus lebih ketat untuk house rules party nya. Dan suami saya kehilangan headphone samsung seharga 15 juta di tanggal 23 april ketika kamar siang dibersihkan, ketika di track lokasi nya sudah di rusun daerah Bekasi lalu pindah ke Jawa Barat, dan tidak ada follow up sampai sekarang mengenai housekeeping yang bertanggung jawab di tanggal tersebut. Semoga Oakwood bisa kembali ke kualitas seperti awal-awal buka dahulu.

Rooms are very spacious, comfy, super clean and have beautiful city view. Also have very friendly and attentive receptionist and service team. Very recommended!

Good hotel good location. Cleanliness was OK but not the best compared to other oakwood. Room was OK, no carpet. Parking is OK. The downside is they have quota max 2 for extra bath room amenities which is unacceptable for 4 * hotels.

Minimalist breakfast, it's better to have your own restaurant.

every Eid we are always looking for the best apartment...but this time we won't be looking anywhere else...everything is okay here...next year we want to be here again...

The room, facilities and services are top notch. Maybe the only drawback is that the weather isn't allowing us to fully experience the facilities.

Wifi nya sangat lemot, respon untuk minta bersihkan kamar sangat lama, pengalaman saya dari jam 11 telepon dan jam 3 baru diberesin. Selain itu semua baik.

Have stayed here very often. The apartment is clean, everything is complete.

This hotel is quite good with complete facilities, the equipment and supplies in the rooms are of good quality, the shortcomings that I felt while staying were the lack of instructions for use of the existing equipment and there were some parts of the equipment that were not clean. Thank you

Very nice place, very clean, comfortable and perfect place for spend the time with family. Thanks Oakwood, hope we can staycation again in this hotel.

Nyaman, gak berisik dan bersih trus kolam renang gak bisa dipake gak apa sih lagi gak pernah berenang kl nginep dimana-mana, sama kluar lift langsung kamar pelayanan cepet next balik lagi.

Had a great time staying in this serviced apartment. This is my 2nd time staying here and I thoroughly enjoyed it. The service was excellent and the staff was very helpful. Will definitely come back for my next staycation with family!