Dear Valued Guest, Thank you for your review regarding your stay at our hotel. We always strive to provide the best service for all guests. However, we need to emphasize that our hotel has clear rules regarding ethics and regulations that must be followed by every guest for the comfort of all. Based on internal investigations and reports from our staff, you were found to have committed actions that violate hotel regulations, including bringing unregistered guests in turns to the room. This is against our policy which strictly prohibits all forms of activities that are not in accordance with the norms and rules in the hotel environment, including activities such as "open massage, working and others" and other activities that are not permitted. As a firm step, our staff has taken action in accordance with applicable procedures, including asking you to move rooms and providing clarification regarding additional payments. Your decision to check out is a choice that we fully respect, but it is important for us to emphasize that all actions we take are solely aimed at maintaining order and comfort for all guests. We are always open to constructive feedback and hope that your experience elsewhere is more in line with expectations. Thank you for your understanding. Best regards, Hotel Management.

Dear Mrs. Dyah. Thank you for your positive comments, we are very happy that you enjoyed staying at our hotel. All input will be used as material for our future improvements. Thank You.

Dear Allen. Thank you for the feedback provided. Every comment/feedback provided is very useful for us. Hotel Manager.

Dear Mrs. Fitri. Thank you for the feedback provided. Every comment/feedback provided is very useful for us. Hotel Manager.

Dear Mr Tendy. Thank you for the comments given, every comment that comes in becomes valuable input for hotel login. We are waiting for his return. Hotel Management login.

Thank you for your review of our new building. We are happy to hear that you felt comfortable at our place. Regarding your complaint regarding the availability of wifi and the use of TV without an internet network, we apologize for the inconvenience you have experienced. We will immediately take action to fix the problem in order to improve the quality of our service. We appreciate your feedback and we will continue to strive to provide a better experience for our guests. Best regards. Hotel Manager.

Previously, we apologized for the inconvenience during the staycation at the New Mira Hotel. At that time, the Traveloka application that we used was undergoing maintenance from the center, so we could not receive information about incoming reservations. For the room, we apologize because we are currently under construction. Once again, the New Mira hotel apologizes for the inconvenience, brother Ahmad, while staying at the New Mira Hotel. Kind regards