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Alaxis Hotel

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Overall Ratings & Reviews Alaxis Hotel

Traveloka (472)

Other sources (89)

8.3

Very Good

From 472 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.2

Meal

7.7

Location

8.7

Service and Facilites

8.3

People often mention about Alaxis Hotel

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Distance to City Center (12)

Accessibility (12)

Staff Friendliness (11)

Bedroom (11)

Bathroom (9)

Hotel Area (9)

Surroundings (8)

Check-in/out Time (8)

Wifi (7)

Ambiance (7)

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Traveler Reviews Alaxis Hotel

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Customer reviews

Muhammad B. S. I.

Leisure

8.5

/10

Reviewed 6 day(s) ago

The hotel is located in a strategic location and nearby KL Sentral monorail station within walking distance, and it's located near Nu Sentral Shopping Mall and KL Sentral Integrated station. There are plenty of food stalls nearby the hotel, so no need to worry if you're hungry or thirsty.

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A***i

Leisure

9.4

/10

Reviewed 3 week(s) ago

Cheap price, strategic location, clean room

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MoyKuiYang

Leisure

9.1

/10

Reviewed 11 week(s) ago

I often stay in the KL Sentral area... Good in my opinion, this hotel must be on the list for the next one.. clean and fragrant, there is a deposit of 100RM and tax of 10RM/night, the deposit will be returned when checking out, when we left the room and especially in the afternoon the room was not cleaned.. I extended another 1 night, a total of 5 nights 6 days stayed here... the location of the hotel from the escalator down Nu Sentral, straight turn left, alley there is a haircut India, turn right, the red light intersection is to the right of the hotel

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Pieter J. A.

Leisure

6.7

/10

Reviewed 11 week(s) ago

Stayed for 2 nights, but the room wasn't cleaned, the water and towels weren't replaced, and the TV couldn't be used. The room size wasn't a problem because it's a budget hotel, the only issues were as described above.

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1 people find it helpful

Mohd R. B. R. R.

Transit

10.0

/10

Reviewed 13 week(s) ago

Best hotel in town, many shops nearby.

1 people find it helpful

a***a

8.2

/10

Reviewed 26 week(s) ago

The hotel is very nice, easy access to everywhere, good service.

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Accommodation's Reply

08 Aug 2025

Thank you for your positive feedback. We’re glad you enjoyed your stay and look forward to welcoming you again soon

I***l

Leisure

8.8

/10

Reviewed 27 week(s) ago

friendly staff, even in the early morning the receptionist is ready...

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Accommodation's Reply

08 Aug 2025

Thank you for your positive feedback. We’re glad you enjoyed your stay and look forward to welcoming you again soon

N***m

8.5

/10

Reviewed 31 week(s) ago

Beautiful place, with very cheap prices

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1 people find it helpful

Accommodation's Reply

08 Aug 2025

Thank you for your positive feedback. We’re glad you enjoyed your stay and look forward to welcoming you again soon

e***n

Transit

9.1

/10

Reviewed 33 week(s) ago

Price for value. They have basic necessities for short stay. Good transit hotel. Clean and functional.

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Accommodation's Reply

08 Aug 2025

Thank you for your positive feedback. We’re glad you enjoyed your stay and look forward to welcoming you again soon

N***a

8.8

/10

Reviewed 35 week(s) ago

I stayed in this room recently. It's very small and has no windows, which can make it feel a bit cramped. The bedroom has only one light, so the room isn't very bright. On the plus side, the Wi-Fi works well and is quite stable. However, the smell from the bathroom drain is quite strong and should definitely be improved. Overall, this place is suitable for those who just need a place to sleep and don't mind the lack of extra facilities.

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Accommodation's Reply

08 Aug 2025

Thank you for your positive feedback. We’re glad you enjoyed your stay and look forward to welcoming you again soon

Selwa K.

Leisure

9.4

/10

Reviewed 38 week(s) ago

Strategic location close to KL SENTRAL so it's easy to go anywhere by train. The eating location is also close, there are many restaurants and snacks, the prices are also very affordable.

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Accommodation's Reply

08 Aug 2025

Thank you for your positive feedback. We’re glad you enjoyed your stay and look forward to welcoming you again soon

Dicky K.

Transit

8.8

/10

Reviewed 50 week(s) ago

The hotel staff is friendly and the location is strategic, only the hotel has changed its name so it is difficult to find.

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2 people find it helpful

Accommodation's Reply

08 Aug 2025

Thank you for your positive feedback. We’re glad you enjoyed your stay and look forward to welcoming you again soon

bunga S.

Transit

8.5

/10

Reviewed 59 week(s) ago

Clean room, tidy and staff is very nice. Thank you:)

1 people find it helpful

Accommodation's Reply

09 Dec 2024

Thank you for your kind words! We're thrilled that you found the room clean and tidy and that our staff made a positive impression. We hope to welcome you back soon! 😊

EDWARD S. A. M.

Business

9.4

/10

Reviewed 61 week(s) ago

The staff who received it were quite friendly, just by mentioning the name they could check in and ask for a passport. The location is close to the central area, and along the road parallel to the hotel there are many halal restaurants and minimarkets. The room is clean, the AC is cold, drinking water and a heater are available, as well as coffee. The bathroom is clean and there is a heater. The hotel does not provide breakfast and meals, only staying overnight can eat out

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3 people find it helpful

Accommodation's Reply

20 Nov 2024

Dear Valued Guest, Thank you for sharing your wonderful feedback about your recent stay with us. We are thrilled to hear that you found our staff friendly and efficient during check-in and appreciated our convenient location near the central area, halal restaurants, and minimarkets. It’s great to know that you found the room clean and comfortable, with amenities like cold air conditioning, drinking water, a heater, and coffee to enhance your stay. We're also glad that our clean bathroom and water heater met your expectations. While we currently do not provide breakfast or meals, we are pleased you were able to enjoy the dining options nearby. Your feedback motivates us to continue providing excellent service and a welcoming environment. We look forward to hosting you again on your next visit. Please don’t hesitate to reach out if there’s anything we can do to make your stay even better. Warm regards, Jill Hotel Receptionist.

m***a

Staycation

9.1

/10

Reviewed 63 week(s) ago

Hotel close to transportation center, clean comfortable rooms, friendly staff

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1 people find it helpful

Accommodation's Reply

08 Aug 2025

Thank you for your positive feedback. We’re glad you enjoyed your stay and look forward to welcoming you again soon

Aini M.

8.5

/10

Reviewed 63 week(s) ago

I love to stay in Eurolife hotel because it is very convenient. The staff is very helpful and friendly.

2 people find it helpful

Accommodation's Reply

12 Nov 2024

Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at Eurolife Hotel and found it convenient. Our team works hard to ensure every guest feels welcomed, so we're especially happy to know that you appreciated their helpful and friendly service. We look forward to welcoming you back on your next visit! Safe travels and thank you for choosing Eurolife Hotel!

Jimmy P.

Transit

10.0

/10

Reviewed 64 week(s) ago

Very recommended for stay in KL. Small hotel but room rate is cheap and good for budget traveler. Small room but clean with comfortable bed. Even though just a budget hotel, this hotel has complete in-room facilities such as AC, Wi-Fi, table, mirror, hair dryer, TV, big and clean towel, clothes cabinet with good hangers. Toilet and shower room is small but has space for hanging clothes/towel and has washtaffel with mirror. It’s clean and comfortable enough. They have shower cap, tooth brush, toilet paper. Staff is helpful and friendly. Location is close to tourist area like twin tower, food court, mall, train station, laundry, and market.

1 people find it helpful

Accommodation's Reply

12 Nov 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had such a pleasant stay with us and that our facilities met your expectations, especially for a budget-friendly hotel. It’s great to know that you found the room clean, comfortable, and well-equipped with all the essentials. We're also happy that our location was convenient for exploring the nearby attractions. Our team works hard to ensure our guests have a pleasant experience, so we truly appreciate your kind words about our friendly and helpful staff. We hope to welcome you back for another stay on your next visit to Kuala Lumpur! Safe travels and thank you again for recommending us!

S***a

Transit

8.8

/10

Reviewed 64 week(s) ago

Good location, surrounded by many restaurants, small but cozy room, clean, friendly staff, thank you. I will come again.

2 people find it helpful

Accommodation's Reply

27 Oct 2024

Dear Guest, Thank you so much for taking the time to leave us a review on Google. We truly appreciate your feedback and are delighted to hear about your positive experience with us. Your kind words motivate us to continue delivering excellent service to all our guests. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back soon! Best regards, Eurolife Hotel Management

L***m

Leisure

6.3

/10

Reviewed 72 week(s) ago

Staff was good but there is a terrifying smell from the sink in the bathroom and I rather not use it than face the smell. Prolly because my room was ground floor and too close to the city sewage. Tiny roaches/something looked like it found in room, more than once.

4 people find it helpful

Z***l

Transit

5.7

/10

Reviewed 79 week(s) ago

From the start it was made uncomfortable, the check-in process took a long time. Even though you clearly ordered a twin bed room, you were given a double bed. In the bathroom there is no iron to hang towels. Stayed 2 nights but on the second day, the room was not cleaned/tidy. There was a leak in front of the room door & quite a lot of water was pooling, endangering guests, I reported it but it was ignored until checking out. The hair dryer is just a display, aka completely dead. Every time you pass by the receptionist, there are always guests who complain.

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3 people find it helpful

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