8.8
Very Good
From 572 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.9

Service and Facilites

8.9

People often mention about Austine Hotel
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Bedroom (17)
Staff Friendliness (16)
Surroundings (14)
Check-in/out Time (14)
Bathroom (14)
Distance to City Center (12)
Ambiance (12)
Hotel Area (12)
Accessibility (11)
Room Space (11)
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Traveler Reviews Austine Hotel

Number of reviews per page
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40
Customer reviews
RESTUNINGTYAS E. R.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All the staff were very friendly and polite and should have checked in at 2 but I arrived at 11 and was already invited into the room 🤩
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bobby j.
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8.5
/10
Reviewed 15 week(s) ago
Clean, comfortable, and close to everywhere.
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Elisabeth T.
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Thank you Austin, it's always comfortable to be your second home in Ternate
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Yessy M. E. W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Please pay attention to the cleanliness of the room because there are many small cockroaches in the room.
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Yessy M. E. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Please pay attention to the cleanliness of the room because there are many small cockroaches in the room.
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I***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly and it was a real pleasure to stay here.
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2 people find it helpful
Devidson C. D. K.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The hotel staff is friendly, the service is fast, the rooms are clean, and the location is strategically located in the city center.
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1 people find it helpful
Y***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
The hotel is comfortable, the hotel staff are friendly, the location is strategic
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Lenny S.
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Transit
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8.1
/10
Reviewed 27 week(s) ago
they charged me another 100k for a requested room with a window. this is just a request, if you can't find any, it' ok with me. and they just inform the extra charge when you check out. hot water is not running.
1 people find it helpful
J***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
The location is good, the room is also comfortable, just be aware that there are small insects in the room.
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L***a
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Transit
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9.1
/10
Reviewed 32 week(s) ago
arrived in the morning around 9am and they allowed me to check in early without additional charge, the receptionist was friendly and informative
1 people find it helpful
L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Stayed 2 nights here, staff are friendly and helpful, good location and walking distance to city center, the sea, and the market.
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b***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
the hotel is clean and all the staff are friendly
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D***i
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Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
The first time I stayed here, I was skeptical at first, because I often find hotels that don't match the price in Ternate, but for Aystin it was quite good, the hotel staff were friendly and very helpful.
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1 people find it helpful
a***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The staff was friendly, the room was clean, didn't have time to try the food because the plane was very early in the morning.
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1 people find it helpful
Dessy A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Clean rooms, good location, good food.
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2 people find it helpful
Tjong M. L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
It is hoped that only a few TV broadcasts/channels can be added, and even then they will be local broadcasts and also disrupted.
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S***i
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
The staff is very friendly and polite, while waiting for the room to be prepared, a welcome drink was immediately served, the room and toilet were clean and there was no disturbing smell at all, neat and fragrant.
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1 people find it helpful
R***t
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
strategic location, clean, comfortable and friendly
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I***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Amazing experience. Friendly staff makes customers very happy.
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1 people find it helpful
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