s***e
8.5
/10
Reviewed 5 day(s) ago
Regular AC maintenance is necessary.
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Helios Hotel and Convention
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Overall Ratings & Reviews Helios Hotel and Convention
Traveloka (556)
8.5
Very Good
From 556 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.6
Meal
8.4
Location
8.6
Service and Facilites
8.5
People often mention about Helios Hotel and Convention
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Room Space (15)
Staff Friendliness (14)
Ambiance (13)
Bedroom (13)
Taste (12)
Distance to City Center (11)
Surroundings (11)
Check-in/out Time (10)
Bathroom (10)
Variety (10)
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Traveler Reviews Helios Hotel and Convention
Number of reviews per page
20
40
Customer reviews
s***e
8.5
/10
Reviewed 5 day(s) ago
Regular maintenance is needed for AC.
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Andi M.
9.7
/10
Reviewed 28 week(s) ago
Didn't expect them to be able to prepare such a delicious sticky rice and serundeng menu 🥰❤️
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for choosing Helios Hotel for your stay. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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IP
Ismid P.
Leisure
8.1
/10
Reviewed 28 week(s) ago
Junior suites room 103. When I checked in, the floor was still covered in hair. The table was also still dusty. I called the staff and they only cleaned it, and they only swept it. So I'm skeptical about the cleanliness. The hotel staff is friendly, and the breakfast is good. xoxo.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We apologize for any inconvenience and problems you experienced during your stay. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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E***e
Leisure
10.0
/10
Reviewed 31 week(s) ago
The hotel staff is friendly and very helpful, the rooms and amenities are clean.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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P***t
10.0
/10
Reviewed 31 week(s) ago
Okay, thank you very much for the hotel service. Please note that the room amenities, including the sink and water heater, are not working.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We apologize for any inconvenience and problems you experienced during your stay. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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Bos
Business
10.0
/10
Reviewed 32 week(s) ago
Every time I go to Bone, I always stay here. The rooms are clean and spacious, the breakfast is delicious and the atmosphere is comfortable.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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A***i
Business
8.5
/10
Reviewed 34 week(s) ago
A pleasant hotel in the center of Bone city
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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Hosea H. P.
Business
9.7
/10
Reviewed 35 week(s) ago
The Wi-Fi signal in the room is very weak, it's hard to connect and the speed is also low, that's all, otherwise it's OK
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Accommodation's Reply
27 Feb 2026
Dear Hosea, thank you for choosing the Helios Hotel. We sincerely apologize for any inconvenience during your stay. We look forward to welcoming you back to our hotel on your next visit to Bonn. Thank you. Sincerely, General Manager of the Helios Bonn Hotel
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Verified Traveler
8.2
/10
Reviewed 35 week(s) ago
The hot water is very low, making it uncomfortable for bathing.
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Accommodation's Reply
27 Feb 2026
Dear Valued Guests, Thank you for choosing Helios Hotel as your accommodation. We apologize for any inconvenience and problems you may have experienced during your stay. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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h***a
10.0
/10
Reviewed 38 week(s) ago
The hotel staff are friendly and smile a lot
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Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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H***y
Leisure
8.5
/10
Reviewed 43 week(s) ago
A comfortable hotel with friendly service, the food served is also delicious.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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A***r
Business
8.5
/10
Reviewed 45 week(s) ago
A comfortable resting place for just a short break
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for choosing Helios Hotel as your accommodation. We are delighted that you were satisfied with the amenities in your room. We sincerely hope to welcome you back on your next visit to Bone. Sincerely, General Manager, Helios Hotel Bone
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S
Siskawati
10.0
/10
Reviewed 51 week(s) ago
The hotel is comfortable, the service is friendly and the cleanliness is ok.
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Accommodation's Reply
02 Nov 2025
Mr. Siskawati, Thank you for choosing to stay at the Helios Hotel. We are pleased that you were satisfied with the room amenities we provided. We look forward to welcoming you back again. Best regards, General Manager, Helios Hotel Bonn
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V***a
Business
8.5
/10
Reviewed 52 week(s) ago
The hotel is new, clean, and comfortable. The service is also satisfactory.
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Hello, Thank you for choosing to stay at the Helios Hotel. We are pleased that you were satisfied with our room amenities. We look forward to welcoming you back. Best regards, General Manager of the Helios Hotel
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R***i
8.5
/10
Reviewed 52 week(s) ago
Overall, it's quite good. However, the bathroom is quite small and a bit smelly. There's no bottled mineral water, but Cleo gallon water is provided.
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Accommodation's Reply
30 Oct 2025
Dear Ms. Renee Limoa, Thank you for choosing Helios Hotel as your accommodation. We apologize for any inconvenience or problems you encountered during your stay. We look forward to welcoming you back on your next visit to Beaune. Best regards, General Manager of Helios Hotel Beaune
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C***a
Business
6.8
/10
Reviewed 53 week(s) ago
For the same price, you can find a hotel in Makassar with much better room amenities. When I first came to Bone, this hotel was my favorite choice compared to other hotels or accommodations. But after several stays, I found the rooms increasingly disappointing.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Sheria Khayanintyas, Thank you for choosing Helios Hotel as your accommodation. We apologize for any inconvenience or problems you encountered during your stay. We look forward to welcoming you back on your next visit to Bon. Best regards, General Manager Helios Hotel Bon
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Hosea H. P.
8.5
/10
Reviewed 53 week(s) ago
A comfortable place for a vacation or business trip
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Hosea H.P., Thank you for choosing Hotel Helios as your accommodation choice. We are delighted that you were satisfied with the room amenities we provided. We look forward to welcoming you back on your next visit to Beaune. Best regards, General Manager of Hotel Helios Beaune
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Verified Traveler
Business
10.0
/10
Reviewed 55 week(s) ago
I like the hotel view, thank you for the service
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Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Thank you for choosing Helios Hotel as your accommodation option. We are very pleased that you enjoyed the room facilities we have prepared. We look forward to welcoming you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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C***a
Business
8.8
/10
Reviewed 64 week(s) ago
For hotels in the district and 3-star hotels, the rates are quite expensive compared to those in Makassar, but the atmosphere and service are satisfying, so I don't regret staying 2 nights here👍
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Sir/Madam, Thank you for choosing Helios Hotel as your accommodation option. We are very pleased that you enjoyed the room facilities we have prepared. We look forward to welcoming you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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Number of reviews per page
20
40
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