8.7
Very Good
From 587 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.5

Meal

8.3

Location

8.9

Service and Facilites

8.7

People often mention about Golden Hotel Nha Trang
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Staff Friendliness (39)
Distance to City Center (34)
Room Space (30)
Surroundings (29)
Accessibility (28)
Bedroom (28)
Bathroom (25)
Ambiance (21)
Wifi (19)
Check-in/out Time (19)
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Traveler Reviews Golden Hotel Nha Trang

Number of reviews per page
20
40
Customer reviews
l***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 day(s) ago
I just booked for the first 2 days of August on trevaloka: feeling when coming here: friendly receptionist 4 stars) comfortable, long and wide waiting room with a place to rest. However, the room is not soundproofed well, the facilities are not complete: no iron to iron clothes. The elevator is not clean. close to the center, easy to move.
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P***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
The room is clean, cozy, good air conditioning, but poor wifi. Friendly and cute staff, the old security guard is very thoughtful, attentive and helpful. If you are in the low-cost segment, you should experience this hotel.
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1 people find it helpful
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The worst WiFi hotel ever, we were staying at the 11 floor, the Wi-Fi was so bad, connect for 1 minutes and offline for 30 mins, on and off, the room size was ok, clean but a bit old, everything work except for the Wi-Fi, the breakfast was average 🙁maybe bcoz they not have many guest.Location close to the beach, and shops. helpfull staff
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1 people find it helpful
Nhan N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The security guard is very enthusiastic and friendly, the minus point is that there is no parking space.
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1 people find it helpful
Pham T. H.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 6 week(s) ago
very bad, no iron, old yellow towels, asked the staff to change the towels but the staff said all the towels here are like that, the waiting room has no air conditioning and is hot. In short, I will not come back here again.
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1 people find it helpful
Trình L. P. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Friendly staff, air conditioner is not cool, room has too few sockets, inconvenient
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3 people find it helpful
L***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Receptionist and security staff are friendly and enthusiastic. Room is ok but a bit noisy.
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2 people find it helpful
D***n
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
The room has a small black cat running back and forth 4 black cats, one keeps blinking The glass in the toilet is dirty as if it was just cleaned The toilet screen is just as dirty The room door has holes :))) The air conditioner is on for 30 minutes and it's still hot 🥵
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4 people find it helpful
N***G
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Great for the price. Very close to the beach. Plenty of dining options around. Friendly staff
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2 people find it helpful
Accommodation's Reply
30 Jul 2025
THANK YOU FOR YOUR COMMENTS HOPE TO SEE YOU OUT THERE
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 7 week(s) ago
The receptionist on the first day did not let us check in early, which was fine, but the two of them argued fiercely. After 4 hours of checking in, we became cockroach exterminators. THERE WERE A LOT OF COCKROACHES IN THE ROOM, at first they were just small ones so we could stand it, but on the 2nd day it was really bad. However, the staff did help us catch the cockroaches with a good attitude, but for us it was a terrible experience.
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2 people find it helpful
N***N
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The bedroom is clean. The hotel proactively upgraded the room for guests (which I didn't like because I wanted to sleep in a large garden but changed it to 2 single beds 🤭) The soundproofing of the room was quite poor because the guests in the next room talked loudly and my room could hear it very loudly => insomnia 🤣🤣
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3 people find it helpful
Accommodation's Reply
30 Jul 2025
THANK YOU FOR YOUR COMMENTS THE HOTEL WILL FIX THE DEFECTS BUT IT IS LACK OF SOT HOPE TO SEE YOU IN THE FUTURE
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Khoa
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Staff, security guard enthusiastic 10₫ no but
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3 people find it helpful
Accommodation's Reply
30 Jul 2025
THANK YOU FOR YOUR COMMENTS HOPE TO SEE YOU OUT THERE
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Thu P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
At first, I read the bad reviews and was about to cancel the room, but after sending a private message to the hotel manager, she gave me great advice. The service was really good. The receptionists were cheerful, enthusiastic, and cute, as were the two security guards. In general, don't be like me because a few bad reviews affected the hotel. The air conditioner in the hotel is hidden in the wall, so the steam coming out isn't too much and uncomfortable. The room has a TV, kettle, instant noodles, mineral water, soft drinks, etc. It's really good for a room under 500k. If I have the chance to visit again, I'll still choose Golden. Unfortunately, I didn't take any photos of the hotel.
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Accommodation's Reply
30 Jul 2025
THANK YOU FOR YOUR COMMENTS VI HAD A GOOD EXPERIENCE WISH YOU SUCCESS AND HAPPINESS
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D***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I didn't take pictures here but this is the second time I've stayed at Golden Rui and I'm still very satisfied. The room rate is cheap and the staff is enthusiastic and friendly.
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nguyen n. b.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Hello sir/madam. I am a customer service staff of Camon Mobile. Can you advise me on which phone model I can support you with?
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4 people find it helpful
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HO NU M. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel is really great. I booked a 33m2 room with 2 single beds, and the space was really good, spacious and airy. The room was clean, tidy, and the bathroom was also clean. The staff was enthusiastic and friendly. Especially the smart TV here is really good, watching network applications is very smooth. The price is extremely reasonable for the central location and the experiences I mentioned above. I will definitely choose this place to stay again when I have the opportunity to visit Nha Trang again.
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2 people find it helpful
NGUYEN T. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Every time I come to Nha Trang, I stay here because the staff is enthusiastic, the rooms are clean and comfortable. This year I have come to Nha Trang 3 times and stayed at this hotel 3 times. The only problem is that the rooms are not soundproof, so when sleeping, it is sometimes a bit uncomfortable when the living rooms are noisy.
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2 people find it helpful
h***g
icon-origin-TRAVELOKA
8.1
/10
Reviewed 11 week(s) ago
There is no car parking, right on a one-way street, a bit inconvenient for those with cars, otherwise everything is ok.
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3 people find it helpful
D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Clean hotel, nice location, right in the center, near the beach (a few minutes walk), good price; friendly, cheerful staff, support guests wholeheartedly.
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2 people find it helpful
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Ha Quang D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Still like this place because it's very clean, the wifi is a bit weak to connect to the phone or TV to watch but still get enthusiastic support, near the beach and around there are many convenient stores which is a plus.
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8 people find it helpful
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