8.5
Very Good
From 370 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

7.9

Location

8.6

Service and Facilites

8.5

People often mention about Roxy Hotel And Apartments
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Staff Friendliness (3)
Surroundings (2)
Wifi (2)
Check-in/out Time (2)
Room Space (2)
Bedroom (2)
Variety (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
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Traveler Reviews Roxy Hotel And Apartments

Number of reviews per page
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40
Customer reviews
Edho R. A.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Upon arrival at the hotel, the check-in process was relatively straightforward. However, during the payment of the deposit, I was not provided with a receipt, which led to additional verification during check-out that could have been avoided. Therefore, it is advisable to request a payment receipt for deposits. As for the first impression of the hotel room, the twin room I occupied, Room 1008, was sufficiently clean and spacious. Nevertheless, there was a noticeable odor emanating from the toilet upon entering due to a gap in the toilet door, which was quite bothersome and necessitated the purchase of air fresheners. The breakfast offerings were fairly standard and unimpressive, with the rice and noodles often served cold. It would be beneficial to improve this aspect by providing warming facilities for these dishes. Overall, the twin-bedded room I stayed in was comfortable and spacious, with the primary issue being the unpleasant odor from the toilet. In terms of location, the hotel is near Timberland Hospital. However, it is recommended to use a ride-hailing service like Grab, as walking requires crossing under a bridge opposite the hotel, which can be hazardous due to heavy traffic. There are convenient dining options nearby, including Muslim food available right next to the hotel, and a local store selling bottled water and other essentials like slippers and snacks. The hotel's proximity to the airport is a notable advantage, with the journey taking approximately 10 to 15 minutes depending on traffic conditions.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Would definitely stay here again next time. One of my favorite hotels in Kuching.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The room is clean and easy to get everywhere in Kuching city.
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L***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 62 week(s) ago
Stayed 2 nights in a triple room, the room was not cramped, only the double bed was small. When I checked in, the floor of the toilet in the shower was slippery and dirty, like soap marks stuck to the floor, it was rarely brushed. Breakfast wasn't interesting, for 2 days at the plasma I found noodles then. The first day is kwetiaw and vermicelli, the second day is round and flat fried noodles. There is no choice of rice, no meat. So the only protein is boiled eggs. The room is also not soundproof. The sound of the next room and the ambulance siren were very clearly audible in the room.
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Darny T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 107 week(s) ago
The hotel is small, but quite nice, and the price is right. The food is good for that price, it's just a bit noisy and there's no toothbrush, only shampoo and soap. To RS Timberland, the airport and tourist spots and the Mall are also close. For me it's okay 😊👍
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Low T. C.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 107 week(s) ago
Price ok, but already old hotel, smell.
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Dzulina Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 110 week(s) ago
Hai good experience but only wifi is not working. Thank you 😁.
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Hairul H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 111 week(s) ago
Strategic location in the middle of the city. Clean rooms. Only weak wifi. Must be connected manually many times.
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Budi H. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 113 week(s) ago
Very strategic location with complete facilities.
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1 people find it helpful
eko s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 113 week(s) ago
Everything is okay, unfortunately around the hotel there are only a lot of workshops.
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siaw l.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 122 week(s) ago
It noisy. Look like I sleep on car, noise is clearly can heard in room, pipe water not maintained.
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Accommodation's Reply
28 Apr 2023
Dear Valued Guest, thank you for taking your time to write this review. We have noted your feedback and will work on further improvements. We sincerely regret if this has caused any inconvenience to you and hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Warm Regards, Roxy Hotel Management.
AHMAD S. B. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 268 week(s) ago
The accomodation look exactly like the pictures. I really love and enjoy staying here. The room is big and very comfy.
1 people find it helpful
ELVY A. K.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 289 week(s) ago
What a pleasant stay here. my husband & I just want to get out of bored sleeping at home and last minute check in the hotel. so easy to go anywhere because it was located at the centre. what I love the most was the breakfast. and the view from the restaurant in the morning is awesome. overall, i give 5/5 star. will repeat one day again
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3 people find it helpful
hhjjrr
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 295 week(s) ago
The hotels was very nice. Breakfast was great, friendly staff and most important, the room smells very nice & relaxing!
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Gita L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 303 week(s) ago
Fun, good service, smooth internet.
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Siti S. b. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 305 week(s) ago
Highly recommended place to stay! Clean, neat & affordable.
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jo mulian
icon-origin-TRAVELOKA
8.5
/10
Reviewed 318 week(s) ago
When you get there you can get quite big rooms on the hook, okay service and clean rooms.
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2 people find it helpful
Choo S. J.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 320 week(s) ago
Food variety should have some changes
2 people find it helpful
Erni b.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 321 week(s) ago
First time staying at Roxy's hotel. New hotel rooms are also spacious. Service is also good. Breakfast is okay for a 3 star hotel. Everywhere is close too. Because kuching is a small town.
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5 people find it helpful
sri k.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.4
/10
Reviewed 322 week(s) ago
The first day we came, everything went smoothly, we were welcomed. The rooms are nice, clean, breakfast is normal. But we were disappointed the second night, the toilet paper that had been used up was not replaced, and on the third day the wifi facility could not be used at all (what was it because I wanted to check out?).
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3 people find it helpful
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