Verified Traveler
9.7
/10
Reviewed 4 day(s) ago
There was no signal on the TV channels in the room, but the guest's complaint was handled quickly and was followed up.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Juno Hotel Jatinegara Jakarta. We apologize for the TV channel issue you experienced during your stay. However, we greatly appreciate your willingness to allow our team to resolve these matters. We are pleased to know that your complaint was addressed promptly and the issue has been resolved. Your feedback is invaluable to us as we continuously strive to improve our facilities and services. We look forward to welcoming you back to Juno Hotel Jatinegara Jakarta for an even more comfortable stay. Sincerely, Reynatha Tikoalu, Area Hotel Manager
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