Dear Valued Guest, Warm greetings from Artistic Hotel, artotel yogyakarta. First, we would like to thank you for choosing artotel yogyakarta as your accommodation during your stay in Yogyakarta. We apologize for the longer-than-expected check-in process. We will investigate this matter to improve our services. We greatly appreciate your positive feedback and suggestions provided through Traveloka, especially regarding the excellent location and service from our team. We hope to welcome you back to artotel yogyakarta again and provide you with an even more memorable stay next time. Thank you, Timur w trapsilo, General Manager