Wifi not function, request for iron waiting for 2 hours till I need to call many time, bad odor from toilet foot mat, room card not function, everytime when I go out and come back to room, the card cannot use already, then I have to go down to reception and ask them to replace the card, my room desk phone also no function. they should provide desk phone at every floor so customer can direct call to reception when our room card not function. Room price was affordable but the service was so bad. their boss very friendly.