W***a
6.0
/10
Reviewed 5 week(s) ago
The staff were friendly, okay. But the room smelled and really all the sheets, pillows, and bed covers smelled musty, like they hadn't been washed. I was also disappointed that I booked a room with a city view window, but on the day of the event, I was given a regular room without a window. When I asked (this also had to be asked, they didn't take the initiative to inform me), the reason was that the rooms with city views were full. And in return, I was only given a complimentary breakfast (roti canai and omelet). I just read the review and it turns out there were customers with the same problem as me. And I just found out on the day of the event that the hotel was mostly Indians who stayed there were really noisy. Some of the staff were on the phone from early in the morning, really noisy, disturbing the guests.
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