7.9
Pleasant
From 407 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.7

Location

8.2

Service and Facilites

7.9

People often mention about Hotel 21 Pati
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Accessibility (5)
Ambiance (5)
Bedroom (5)
Staff Friendliness (4)
Room Space (4)
Variety (4)
Taste (3)
Distance to City Center (2)
Surroundings (2)
Soundproof (2)
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Traveler Reviews Hotel 21 Pati

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40
Customer reviews
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly and helpful hotel staff, strategic hotel location, clean and comfortable rooms, and varied food.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly and helpful hotel staff, strategic hotel location, clean and comfortable rooms.
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B***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
I swear, what kind of hotel is this? The guest's identity is being spread out, the ID card is also being spread out and if you want to take legal action, I am ready. I am very disappointed and cannot accept what kind of hotel does not comply with the SOP. It would be better to just throw them out. The hotel staff in the administration section are always playing games and also spreading personal data, namely the ID card. This hotel is not recommended at all.
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Bagus U. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
clean room and good breakfast, but the TV in the room is blurry
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
friendly hotel staff, strategic hotel location, clean and comfortable rooms
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Very friendly and helpful hotel staff, strategic hotel location, comfortable and clean rooms
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
friendly hotel staff, strategic hotel location, clean and comfortable rooms
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
I stayed here and rented 2 rooms, one with breakfast and one without breakfast, no toothbrush, soap and shampoo, and the one with breakfast was complete, there were 6 snacks, what should I do? The one without breakfast cost 220 straight away, no toiletries, only 1 towel, and another thing is that the hotel doesn't have hot water 🥶🥶🥶
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Accommodation's Reply
19 Mar 2025
Thank you, ladies and gentlemen, for sending your review to make Hotel 21 Pati even better. I apologize for the room, it already includes towels + dental kits, maybe if there is no dental kit, it is our housekeeping team who accidentally did not give it to your room. Next time if you stay again, if there is a problem like that, immediately contact the receptionist so that they can provide what is lacking. Thank you.
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The service is good, food is delicious, the room quite large for 3 adults and 1 baby, just the toilet not smell good
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Prasetyo R.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Very pleasant and close to the city center.
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Quite comfortable with affordable price
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1 people find it helpful
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
The hotel is comfortable. Clean. And also affordable prices.
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iqfal b.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 98 week(s) ago
Dirty room, dirty bathroom, dirty tiles, TV doesn't turn on, bathroom door can't be locked. Hilarious.
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1 people find it helpful
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Subianto
icon-origin-TRAVELOKA
7.0
/10
Reviewed 122 week(s) ago
Nice room, narrow parking, 1 kind of food
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Anang S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 137 week(s) ago
Kamar AC tidak dingin kemudian dipindahkan di kamar lain dan ternyata kamar tersebut belum dibersihkan. Kloset sungguh menjijikkan
1 people find it helpful
AGUS HARI WIDIYATMOKO
icon-origin-TRAVELOKA
8.8
/10
Reviewed 168 week(s) ago
Cleanliness and bathroom facilities to be further improved.
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1 people find it helpful
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Muhammad I.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 182 week(s) ago
The bathroom is not clean. But in terms of good service.
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Cointha R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 184 week(s) ago
Pelayanan ramah, masuk pertama ke kamar ada kecoak lagi jalan-jalan di ranjang, besok lagi minta tolong di pastikan bersih dri serangga atau disemprot pake pembasmi serangga ya, kamar mandi bersih, air panas dingin ada dan kenceng. Miss nya 1 aja, kecoa.
3 people find it helpful
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Budhi T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 188 week(s) ago
Old building. Food is not good.
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2 people find it helpful
Supriyadi Supriyadi
icon-origin-TRAVELOKA
5.7
/10
Reviewed 201 week(s) ago
The water for the shower is small and hot, everything is not cold. bad.
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