Thank you so much for your positive review of ap premier Hotel Batam. We are delighted to hear that you were satisfied with our service, the comfort of the spacious rooms, and the wide selection of breakfast options. We are also pleased that our hotel's location met your travel needs, whether for leisure or business. Your compliments motivate all our staff to strive for the best service and create memorable experiences for every guest. We look forward to welcoming you back to ap premier Hotel Batam on your next visit. Sincerely, Taromi Anggara, Head of Front Office.

Thank you for your wonderful feedback! We are delighted to know that you enjoyed the friendly hospitality of our team, the comfort and cleanliness of our rooms, as well as the delicious food served at our restaurant. Your appreciation means a lot to us and motivates our entire team to continue delivering excellent service and memorable experiences to our guests. We look forward to welcoming you back to AP Premier Hotel Batam for another enjoyable stay! Warm Regards, Taromi Anggara Front Office Manager

Thank you for sharing your wonderful feedback! We are delighted to know that you had a pleasant stay and enjoyed the room, the view, and the food during your visit to AP Premier Hotel Batam. It is always rewarding to hear that our hotel has contributed to making your holiday experience enjoyable and memorable. Your kind words mean a lot to our entire team and motivate us to continue providing the best hospitality and service to our guests. We look forward to welcoming you back to AP Premier Hotel Batam for another relaxing and enjoyable stay! Warm Regards, Taromi Anggara Front Office Manager

Thank you for taking the time to share your experience staying at ap premier Batam. We are pleased to hear that you had a positive check-in experience on September 12th, particularly regarding the friendliness and service of our staff. However, we apologize for the inconvenience you experienced during the check-out process on September 13th. We understand your frustration at having to wait while other guests who arrived after you were served first. This is certainly not the service experience we expect from our guests. We will take this feedback into consideration in our evaluation process with the front desk team, especially regarding queue organization, accuracy, and professionalism in serving each guest without discrimination. Thank you for your valuable feedback. We hope to have the opportunity to improve this experience and provide you with a better stay on your next visit. Sincerely, Taromi Angra, Front Desk Manager

Thank you very much for your review and compliments. We are very happy to know that you felt comfortable with our team's service and were satisfied with the experience. Such compliments motivate the entire team to strive for the best service and provide a memorable stay for all guests. Thank you for your trust and support. We hope to welcome you back again for an even more enjoyable stay. Sincerely, Taromi Angra, Front Office Manager

Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with our service and clean, comfortable environment. Your kind words about our staff's friendly service are a great encouragement to the entire team and will motivate us to continue striving to provide the best possible service. Thank you for visiting us. We look forward to your next visit. Please enjoy your meal at your leisure. Thank you again. Sincerely, Taromi Angara, Front Desk Manager

Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay and were satisfied with the friendly service from our team. Such compliments motivate us to continue striving to provide the best service to all our guests. We greatly appreciate your support and hope to welcome you back again. Sincerely, Taromi Angra, Front Office Manager

Thank you so much for your kind and friendly review. We are delighted to hear that you felt comfortable with the hotel's clean atmosphere and enjoyed the facilities we provided, such as the children's room, swimming pool, and billiards table. We are also pleased to hear that the varied breakfast menu, the cleanliness of the restaurant, and the friendliness of our staff made your stay even more enjoyable. Your compliments and support mean a great deal to our entire team and motivate us to continue striving for the best service. Thank you again for your trust in choosing to stay with us during your visit to Batam. We hope to welcome you back to AP Premier again. Sincerely, Taromi Angra, Front Office Manager

Thank you very much for your positive feedback and encouragement. We are pleased to know that you had an overall good experience with us. We truly appreciate your support and your encouragement for us to maintain our standards and continue growing. Your feedback is a great motivation for our entire team to keep improving and providing better experiences for our guests. We look forward to welcoming you back for another pleasant stay. Warm Regards, Taromi Anggara Front Office Manage

Thank you so much for your trust and loyalty in choosing us as your accommodation. We are delighted to know that each stay with us has been a memorable experience. Your continued support and trust mean a great deal to our entire team and motivates us to constantly maintain and improve the quality of our service. We sincerely hope to welcome you again for another comfortable and enjoyable stay. Sincerely, Taromi Angra, Front Office Manager

Thank you for taking the time to share your experience and feedback during your stay with us. We appreciate your honest comments regarding the condition of the room, furniture, bathroom size, and the pool area. We understand that these factors affect the comfort and experience of all our guests. We apologize if the condition of the facilities you found did not meet your expectations. We will forward your feedback regarding the furniture and comfort of the room to the relevant team for evaluation and future improvement. We are very grateful for all feedback from our guests, as it helps us continuously improve the quality of our facilities and services. Thank you for your visit, and we hope to provide you with an even better experience on your next visit. Sincerely, Taromi Anggara, Front Office Manager

Thank you so much for your positive review. We are delighted to hear that you felt comfortable and were satisfied with the cleanliness of our hotel. We are also glad that our location near Harbour Bay and our wide variety of dining options added to your convenience during your stay. Your compliments mean a lot to our entire team and motivate us to continue striving for the best service. We hope to welcome you back again. Sincerely, Taromi Angra, Front Office Manager

Thank you for taking the time to provide feedback regarding your stay. We apologize that the cleanliness of your room did not meet our standards, particularly the stains on the linens, food crumbs on the sofa, stains on the floor, the condition of the bathtub, and the musty smell on the towels. We understand that these issues certainly reduced your comfort during your stay. We have noted your feedback and will follow up with our housekeeping team. We will review and improve our room cleaning process, including the condition of linens, sofa, bathroom, floor, and the quality and freshness of towels before handing over the room to guests. We appreciate your honesty in sharing this information, as it helps us further improve the quality of our services and facilities. Once again, we apologize for the inconvenience and hope to provide a better experience on your next visit. Sincerely, Taromi Anggara, Front Office Manager

Thank you for taking the time to provide feedback regarding your stay. We apologize if the room amenities you received did not match the information provided on the booking application. We understand that consistency between displayed information and available amenities is crucial in your room selection decision. We have noted your feedback and will work with the relevant team to ensure that room amenity information on the booking platform is always accurate and meets requirements. We greatly appreciate this feedback and hope to provide a better experience on your next stay. Sincerely, Taromi Anggara, Front Office Manager

Thank you so much for your positive review and feedback on ap premier Hotel Batam. We are delighted to know that you enjoyed your stay with us. Your appreciation and trust motivate our entire team to strive for the best service and comfort for all guests. We hope to welcome you back to ap premier Hotel Batam in the future. Sincerely, Taromi Anggara, Front Office Manager

Thank you for taking the time to share your experience staying at AP Premier Batam. We understand your inconvenience regarding our smoking policy in guest rooms and on balconies. Please be informed that this policy is part of our hotel's safety and comfort standards, taking into account the risks associated with smoking in guest rooms. We provide designated smoking areas for guests to use. Regarding the information about the reduced availability of snacks after check-out, we apologize for the inconvenience and misunderstanding. We understand that being informed of this after a long absence from a hotel is not a pleasant experience. We will review this matter with the relevant team, particularly regarding the room inspection process and post-check-out communication, to ensure more accurate and timely information. Thank you for your feedback. We will use it in our evaluations to improve the quality of service and the guest experience at AP Premier Batam. Sincerely, Taromi Angra, Front Office Manager

Dear R, Thank you for taking the time to write a review. See you again soon. Take care of your health. Taromi Angara, Reception Manager

Thank you for your review @Bunda C. We will keep checking and improving. Thank you! Hope to see you again soon! Best regards, Taromi Angara Front Office Manager

Dear @Leni P.M, Thank you for your feedback. We sincerely apologize. Our management team will look into this matter. Thank you. We hope to welcome you back again soon. Stay healthy and safe. Taromi Ankara, Front Office Manager

Thank you for your feedback @IE. We hope to welcome you back soon. Best regards, Taromi Angara, Front Office Manager