Puncak Inn Resort Hotel

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8.1
Very Good
From 4,838 reviews
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Cleanliness

7.9

Room Comfort

8.1

Meal

7.6

Location

8.5

Service and Facilites

8.1

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Staff Friendliness (163)
Ambiance (158)
Bedroom (141)
Accessibility (140)
Hotel Area (127)
Bathroom (126)
Room Space (120)
Taste (117)
Surroundings (116)
Variety (110)
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Traveler Reviews Puncak Inn Resort Hotel

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Customer reviews
V***a
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Staycation
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8.5
/10
Reviewed 2 day(s) ago
For those with large families, try the largest room. It's fun and cool.
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R***n
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6.4
/10
Reviewed 3 day(s) ago
I took the most expensive room, but I didn't find anything special besides the view. The breakfast menu was strictly enforced, but it only included fried rice and rice noodles, fried eggs, as if rationed, porridge and bread, and no fruit or anything else. Please evaluate the cook; I only ate the eggs.
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A***a
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8.5
/10
Reviewed 3 day(s) ago
There are 2 buildings, I stayed in the old building. The view is good. The staff are friendly from young to old. As for bathroom facilities, as usual, they are given a small bar of soap, toothbrush and toothpaste, towels, and a water heater. The room is spacious. Facilities include a TV that works well, a large mirror, and clothes hangers. The mattress is okay but the sheets have a few stains, they are given 2 hot water kettles (not electric kettles) and a regular water kettle. The hotel atmosphere in the afternoon to night is a bit scary because there are some rooms where the lights are not on and the lights are dim. Honestly, I didn't experience any strange incidents, but my friend said that in the middle of the night around 12 there was a sound like someone playing with the door handle from the bathroom. I didn't hear it because I was already asleep, hehe.
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E***i
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Leisure
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6.3
/10
Reviewed 2 week(s) ago
The rooms are poorly maintained, even though if the hotel and room were well maintained, they would certainly be comfortable. The rooms are dirty, smelly, and not soundproof. Moreover, the bathroom is so scary, dimly lit, and dry, as if untouched by humans. The hotel is old but not maintained, adding to the horror and dimness, fortunately, there is still a nice view. There is no air conditioning or fan, and the mattress is already a bit saggy. If the hotel is no longer in the mood to maintain, it shouldn't be sold anymore, because we need a comfortable rest to pay for a hotel. Coincidentally, it was priced at around 400,000 rupiah on the weekend. The food tastes mediocre, and there isn't much variety. The use of worn glasses makes me not want to drink there. If the hotel is renovated, it will certainly be great, especially since the hotel is so spacious and has a swimming pool. Hopefully, management will improve in the future, don't sell services or products if you feel you are not ready, like the slogan "sell it, thank God, if it doesn't sell, that's it."
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D***h
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
An old-school hotel with a very safe, comfortable, warm, clean, and homey vibe, and the lobby staff are very friendly, especially the middle-aged women. Highly recommended, perfect for a staycation (suggestion: get a hill view room on the 3rd or 4th floor, because the view is great). The Wi-Fi and TV are lacking because they are not yet smart TVs and the signal is intermittent, but they are reportedly being improved. Suggestions for the hotel: increase lighting in the hallway in front of the rooms and improve the amenities.
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1 people find it helpful
yulia l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, and the entire area is clean. Breakfast could use a little more variety, but overall, it's fine.
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2 people find it helpful
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Novi A. Y.
icon-Staycation
Staycation
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8.1
/10
Reviewed 6 week(s) ago
Staff: Very helpful and commendable for employing such senior staff. Breakfast: Okay. Hotel amenities: No trash cans in the rooms. There's only one bathroom with a water heater. The only refillable drinking water is 5 small bottles of mineral water, so you have to go to the convenience store to buy larger bottles. Pros: Hillview Shangrilla is a nice place, with a nice view and a cool atmosphere. The swimming pool is large and the yard is spacious. Wi-Fi: No Wi-Fi. Needs improvement: The terrace is dimly lit at night. There's no elevator. Access from the pool to the room is up 8-10 steps (not recommended for seniors).
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E***a
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10.0
/10
Reviewed 6 week(s) ago
Since we got married and until our children started school, we've been staying here consistently. I've gotten to know the staff, and I highly recommend it. The views are direct to the mountains, and the price is very affordable.
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1 people find it helpful
N***i
icon-Leisure
Leisure
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9.7
/10
Reviewed 6 week(s) ago
Everything is okay, calm, comfortable.
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1 people find it helpful
Agung F.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
This is my umpteenth time staying here. The room is spacious, clean, and cool even without air conditioning. I'll definitely be back.
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A***i
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Leisure
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8.5
/10
Reviewed 7 week(s) ago
Very satisfying, and there's a restaurant nearby. However, it's a bit far from Bogor.
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Nova A. D.
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9.7
/10
Reviewed 8 week(s) ago
This is my third stay here. It never gets boring. The atmosphere is great, the staff is friendly, and the room interior has been updated and is clean. My only suggestion is the breakfast; it could be more varied and offer a little more flavor. Overall, it's great! Recommended!
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Henny C.
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Leisure
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8.5
/10
Reviewed 9 week(s) ago
Check-in at 12:30 a.m. Sunday night was magical. The view from the balcony was amazing, but the floor wasn't very clean. The mattress was also noisy. There's no elevator, so if you stay on the second floor, getting to the pool and back to your room is tiring. Breakfast is on the fourth floor. Since our goal was just to sleep, we checked out at 9 a.m. to continue our tour of Gunung Mas.
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Maria A.
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
The hotel area is very spacious, child-friendly, the place is cool and very suitable for healing because of its calm atmosphere away from the noise of the city.
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2 people find it helpful
Nasihin S.
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Leisure
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10.0
/10
Reviewed 12 week(s) ago
Only the towels need to be replaced because the towels are thin and damaged everything else is okay, great
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1 people find it helpful
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
I stayed for 3 days and 2 nights. The hotel was quiet and had a somewhat spooky feel, and the hallway lighting was a bit yellow. The staff were all old, perhaps the hotel itself was old. The breakfast was tasteless and monotonous. Room amenities: no slippers, no Wi-Fi, only one power outlet, no electric kettle. Water was only provided in a plastic kettle, and there was no wardrobe either. The blanket wasn't a bedcover, and there was no AC. I got a room on the second floor which had a very spooky feel. As a result, I didn't dare leave the room after sunset. I only stayed here once, I won't stay again. Hopefully, they can renovate and reevaluate the hotel.
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Reza F.
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
Okay for the Puncak area, my only suggestion for breakfast is if possible provide a menu for children so that the children are even happier.
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1 people find it helpful
s***o
icon-origin-TRAVELOKA
5.4
/10
Reviewed 13 week(s) ago
Please improve the management. The room quality is poor. There are cockroaches too. I'm a regular at Puncak Inn, please improve the service.
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3 people find it helpful
I***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 13 week(s) ago
It's quite nice to wake up in the morning and see the hills.
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1 people find it helpful
E***g
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 13 week(s) ago
For a price of around 600 thousand, the room facilities should be quite good.
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