7.8
Pleasant
From 134 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.5

Location

8.1

Service and Facilites

7.8

People often mention about Orchid Hotel Magelang
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Ambiance (6)
Bedroom (6)
Taste (5)
Variety (5)
Distance to City Center (4)
Accessibility (4)
Check-in/out Time (3)
Staff Friendliness (2)
Wifi (2)
Room Space (2)
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Traveler Reviews Orchid Hotel Magelang

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40
Customer reviews
T***g
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Leisure
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9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly. The hotel room is clean.
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1 people find it helpful
Accommodation's Reply
31 May 2025
Good morning Sir/Madam, Warm greetings, Thank you for choosing our Hotel when you visited Magelang, and thank you once again for your review, we will always improve our best service for all guests, Orchid Hotel and Resto Magelang
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A***r
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Leisure
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8.4
/10
Reviewed 9 week(s) ago
Spacious room right in front of the reception, breakfast menu is not very varied.
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Accommodation's Reply
31 May 2025
Good morning Sir/Madam, Warm greetings, Thank you for choosing our Hotel when you visited Magelang, and thank you once again for your review, we will always improve our best service for all guests, Orchid Hotel and Resto Magelang
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R***f
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6.0
/10
Reviewed 13 week(s) ago
The shower head in the toilet was leaking, some of the rooms smelled bad (they should have been sprayed with air freshener before being used by guests), the AC kept turning itself off, and the water was turned off in the morning because there was a problem with the tank, but there was no resolution or solution, so until we wanted to check out we couldn't shower or use the bathroom/toilet.
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H***o
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Transit
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6.3
/10
Reviewed 14 week(s) ago
Too expensive for a 1 star hotel, even during Eid, maybe because it is located in Magelang city which generally has few hotels.
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 28 week(s) ago
The room is so-so, but not really worth it for the price level. The food is far from satisfying with the star level *, no taste and no complement. It really needs to be improved for a hotel level with a good location.
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3 people find it helpful
Accommodation's Reply
08 Jan 2025
Good Morning Sir/Madam, Warm greetings from Hotel Orchid Magelang, Central Java, Thank you for choosing us as a place to stay in Magelang, we really appreciate and are very grateful for your input, we always try to improve and provide the best service for all guests, once again Thank you and we await your return to Hotel Orchid and Resto Magelang, Central Java, Warm Regards, Management.
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Y***i
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9.4
/10
Reviewed 36 week(s) ago
the place is comfortable. just maybe the view is not good because it is on the 1st floor.
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1 people find it helpful
Y***a
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Staycation
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8.7
/10
Reviewed 40 week(s) ago
I'm still a regular customer at this hotel
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A***i
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Transit
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6.6
/10
Reviewed 43 week(s) ago
Sorry for the price of a standard room with a price of almost 500k in my opinion it is quite expensive but the bed facilities are inadequate, the sheets are torn here and there, the color is also brownish so it is a bit uncomfortable to sleep, there are crumbs of dirt on the table that have not been cleaned, the glass that I want to use still has coffee stains on the rim of the glass, the lamp table has stains from the coffee cup that was placed there, it is still wet and after I wiped it, it turned out to be clean, meaning the stains are new, maybe the cleanliness should be improved.
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1 people find it helpful
Accommodation's Reply
21 Sep 2024
Good morning Sir/Madam, warm greetings from Hotel Orchid and Resto Magelang, Central Java, Thank you for choosing us as a place to stay in Magelang, we really appreciate and thank you for taking the time to share your experience while staying at our hotel, thank you very much for your input and review, we always try to provide the best service and experience, we will continue to improve and provide the best service for all our guests, once again thank you and we look forward to welcoming you back to Hotel Orchid and Resto Magelang, Central Java, warm greetings, Management.
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A***r
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8.5
/10
Reviewed 44 week(s) ago
Strategic location, spacious rooms with bathtubs, less varied food menu and limited parking space.
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Accommodation's Reply
21 Sep 2024
Good morning Sir/Madam, warm greetings from Hotel Orchid and Resto Magelang, Central Java, Thank you for choosing us as a place to stay in Magelang, we really appreciate and thank you for taking the time to share your experience while staying at our hotel, thank you very much for your input and review, we always try to provide the best service and experience, we will continue to improve and provide the best service for all our guests, once again thank you and we look forward to welcoming you back to Hotel Orchid and Resto Magelang, Central Java, warm greetings, Management.
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Febia A.
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8.8
/10
Reviewed 51 week(s) ago
The staff are friendly, the breakfast is really delicious, especially the fried rice, the AC is also cold, the hot shower also works well, you get soap, toothbrush and toothpaste, shower cap, towel, tea bags, mineral water and sugar every day at 12 noon, it's only possible for the room building to be renewed again because the walls of the room have a lot of water seepage so when you arrive there is a damp smell but after the 2nd day it is comfortable, pay more attention to the cleanliness of the bed sheets and blankets in the room too. The parking is also safe, 10 minutes access to the Akmil and near the hotel there is Pak Yatno's fried rice which is really delicious! There is a souvenir shop also near the hotel. Overall experience with Orchid hotel for 4 days, comfortable and really worth the price! ⭐.
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1 people find it helpful
Accommodation's Reply
03 Aug 2024
Good afternoon Ms. Febia, thank you for choosing our hotel when you visit Magelang, we try to provide the best service, and we appreciate sharing your experience while staying at the Orchid Hotel, and we thank you once again for the review you gave us. which will encourage us to provide even better service, we are waiting for your return to the Orchid Hotel Magelang, Sincerely yours. Management.
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G***h
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9.7
/10
Reviewed 65 week(s) ago
Spacious room, clean, cold AC, extra bed charged 200 thousand. Clean bathroom, delicious breakfast, only there is a staff who is not pleasing, asking questions as if suspicious of guests. Whereas other hotels don't have that. So it's not comfortable.
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1 people find it helpful
Accommodation's Reply
08 May 2024
Dear Mrs. Galuh, Thank you for trusting Hotel Orchid Magelang, for your choice of accommodation while you are in Magelang, we hope to continue to provide our best facilities and services when Mrs. Galuh next returns to Magelang, we apologize if there is something you don't like and Mrs. Galuh's heart is not comfortable, we will improve it in the future to be better with our service, we respect you, Management of Hotel Orchid Magelang.
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E***i
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Leisure
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5.7
/10
Reviewed 66 week(s) ago
I stayed here during Lebaran holidays, the price was quite expensive with very minimal services. The room is not clean, the wall in the room looks dirty, the key did not work, and they did not even clean my room.
1 people find it helpful
Accommodation's Reply
18 Apr 2024
Sorry for the inconvenience,and we will improve in service and cleanliness,thanks for you input,it make us better
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Erol S. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 73 week(s) ago
Ramah, bersih, sarapan paginya juga Enak.
1 people find it helpful
Kevin Febrian Wijaya
icon-origin-TRAVELOKA
8.8
/10
Reviewed 85 week(s) ago
Highly recommended with spacious rooms. It's just not clean on the bathroom curtains. The tap water leaked so it was muddy. Friendly service.
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Accommodation's Reply
30 Nov 2023
We apologize for the inconvenience, we will fix it immediately, thank you for entering it for us.
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Riza E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
The hotel is good, comfortable & clean 😊. The service is friendly & ready to serve 😊. Strategic from the city center 😊. It was really nice to be able to stay at Orchid 😊.
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3 people find it helpful
Accommodation's Reply
21 Oct 2023
Dear Mr Riza Erwinsyah, Warm greetings from Orchid Hotel Magelang, Thank you for staying with us and sharing your experience with other customers, we are very happy that you consider our hotel to be a good place to stay, I would like to thank you for providing feedback to us for your recent visit, I am very happy that our hotel and its hospitality have provided a memorable experience for you, we hope to welcome you back in the future with an even better experience. Warm greetings, Management of Orchid Hotel and Resto.
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risdanofa
icon-origin-TRAVELOKA
5.1
/10
Reviewed 106 week(s) ago
The service is bad, the bathroom smells, the tissue in the room is not given, the air conditioner can be cold at 20-20c hot. Ask to move rooms who knows it's a bit better.
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5 people find it helpful
haadi e. q.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 167 week(s) ago
There is an option to pay on the spot and free cancellation is very helpful, even though the hotel had contacted to ask for a down payment because it was peak season. Even though if you are really worried that there will be cancellations, why activate the feature during peak season?
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6 people find it helpful
TITIN H.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 193 week(s) ago
Hotels near the city and culinary delights, clean rooms, clean bathrooms but leaky shower faucets. The bathroom amenities are lacking, the liquid soap runs out, and the thin towels don't seep.
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Accommodation's Reply
17 Nov 2021
Good morning, Mrs. Titin, sorry for the inconvenience. We will follow up soon. When you enter, you may be able to complain and the shower faucet can be directly corrected by the officer at that time. thank you very much for the criticism, hopefully in the future we will pay more attention
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I Gusti B. B. N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 245 week(s) ago
Incidentally I got a room that was not good, the bed sounded when we moved, breakfast was better outside, good air conditioning, nice bathroom, clean towels and blankets.
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2 people find it helpful
Accommodation's Reply
26 Nov 2020
Sorry for the inconvenience, we will fix Mr. I Gusti for breakfast, can request if it doesn't match the menu, and during the pandemic we will send it according to health protocols in each room. Once again, we are sorry that we will make us better in the future for your criticism and suggestions.
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Kristiyo E. W.
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6.0
/10
Reviewed 262 week(s) ago
service not good too bad. not recommended bad service
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