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Traveler Reviews Grand Batu Inn Hotel
Number of reviews per page
20
20
40
40
Customer reviews
M***h
8.5
/10
Reviewed 2 day(s) ago
The only drawback is that security guards are alert if the music is too loud. My room is on the 2nd floor with a front balcony. Playing music is uncivilized and noisy, and my morning and evening rest is really disturbed...
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Accommodation's Reply
02 Sep 2025
We sincerely apologize for the inconvenience you experienced during your stay. We will use this information to evaluate your stay and improve our services in the future. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
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AN
ARIE N.
Leisure
9.4
/10
Reviewed 1 week(s) ago
The best, big bed, cool room, clean swimming pool, friendly staff, keep it up 👍
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Accommodation's Reply
26 Aug 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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A***l
Leisure
10.0
/10
Reviewed 2 week(s) ago
It's fun to stay here, it's so close..
close to the roadside stalls, and if you want to eat at a low price, it's fun to bring children. The most important thing is that the bed is big, so it's comfortable for 2 big children without having to add extra beds. I'm very satisfied, the room is also clean, the staff is friendly, everyone is very fast, the process is very fast
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Accommodation's Reply
21 Aug 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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s***a
Staycation
9.4
/10
Reviewed 2 week(s) ago
Clean, fragrant, beautiful rooftop view
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Accommodation's Reply
21 Aug 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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ai
andryan i. p.
Leisure
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and nice, the rooms are clean and comfortable.
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Accommodation's Reply
05 Aug 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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S***n
Leisure
9.4
/10
Reviewed 5 week(s) ago
A very pleasant experience
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Accommodation's Reply
02 Aug 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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MC
Merry C.
9.7
/10
Reviewed 5 week(s) ago
Suitable for families, highly recommended
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Accommodation's Reply
29 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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T***y
Leisure
9.4
/10
Reviewed 7 week(s) ago
The hotel is close to children's entertainment areas, the rooms are quite spacious and the breakfast is quite varied.
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Accommodation's Reply
20 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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S***y
Leisure
9.0
/10
Reviewed 7 week(s) ago
The room was very spacious. I had two king-size beds. The mattress was comfortable. However, the pillows smelled like saliva, so I asked for a change. The bathroom was comfortable, but the hot water ran out in the morning. So I had to take a cold shower in the cold Batu city. I really liked the breakfast, which was delicious. Other, more expensive hotels weren't as good. The restaurant has been renovated to be modern. There's an outdoor slide and swing for toddlers.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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DK
Dwi K.
8.5
/10
Reviewed 7 week(s) ago
The service is good, but the bathroom smells like a drain in front of the room. When you open the back door, the drain smell is also quite disturbing.
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Accommodation's Reply
16 Jul 2025
We sincerely apologize for the inconvenience you experienced during your stay. We will use this information to improve our services in the future. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
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W***n
Leisure
9.7
/10
Reviewed 7 week(s) ago
Extra large bed is good
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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d***i
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel is nice... The service is friendly and warm... Especially the security guard in the parking area... Friendly and responsive in welcoming guests... The swimming pool is clean and kid friendly... The breakfast is also delicious and the view is nice from the dining area... Next trip, God willing we will stay here again... 🙏
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Accommodation's Reply
09 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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a***y
8.5
/10
Reviewed 8 week(s) ago
It's worth the price.. Don't be fooled by the mountain view on the 2nd floor. The parking lot and road view are just a little bonus of the mountain..
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
We sincerely apologize for the inconvenience you experienced during your stay. We will use this information to evaluate your stay and improve our services in the future. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
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S***i
Leisure
10.0
/10
Reviewed 8 week(s) ago
Worth it for staying with family, the beds are wide, there are 2 beds in one room, the room is spacious, comfortable, the service is very satisfying, the staff is friendly, in short, it is recommended, it is also budget friendly
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Accommodation's Reply
10 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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HW
Henri W.
Leisure
9.4
/10
Reviewed 8 week(s) ago
Good hotel, quick reaction staff worthed at price because its near from Jatim Park 1, Jatim Park 2 and Eco Park and specially Batu Among Tani Traditional market. You can walk from hotel to that place.
Food is good at the taste but minim variety
Room and bathroom shoulde be improve
+3
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Accommodation's Reply
09 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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EN
Essa N.
Staycation
8.5
/10
Reviewed 9 week(s) ago
The staff is friendly and willing to tell me where the room is. I checked in at 4 am and was served but had to confirm first.
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Accommodation's Reply
09 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
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I***a
Leisure
8.5
/10
Reviewed 10 week(s) ago
The pluses are friendly staff, delicious food, clean swimming pool, the minuses are the shower isn't hot, there's no refrigerator in the room and no pool towels provided.
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2 people find it helpful
Accommodation's Reply
26 Jun 2025
We sincerely apologize for the inconvenience experienced by you during your stay. We will use it as an evaluation material for the future to be better. We really hope to welcome you back in the future. Warm Regards, Hotel Management. Grand Batu Inn
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yk
yovie k.
Leisure
10.0
/10
Reviewed 10 week(s) ago
It's fun and the place is nice and close to everywhere
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
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R***o
Leisure
10.0
/10
Reviewed 12 week(s) ago
Simple hotel and suitable for a relaxed pocket
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Accommodation's Reply
14 Jun 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
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A***h
Leisure
9.7
/10
Reviewed 13 week(s) ago
Clean, spacious room, suitable for family, one room has 2 queen beds
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Accommodation's Reply
02 Jun 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn