Nice hotel, ok price, big room, friendly staff

Everything is ok, except some of the food doesn't suit my taste, it seems like the chicken served is too hard. The coffee is very delicious, I like it.

Good and convenience hotel, nice gotel for staycation with family

Probably the worst 5-star hotel I've ever visited. It's simply not worthy of being called a 5-star hotel. I'll share my negative and positive experiences during my stay here. NEGATIVE 1. The TV was completely inadequate and not a smart TV. There were few channels, and the broadcast quality was blurry, like it was from the 2000s. 2. The bathroom shower was rusty, and the handle was loose. What's worse? After a bowel movement, the water clogged and wouldn't flush, requiring engineering. 3. The room wasn't cleaned even though a sign asking for cleaning had been placed. I had to call the receptionist to explain why it wasn't cleaned, and the response was truly embarrassing. They said it was probably during cleaning hours when they saw my room was red (not asking for cleaning). It was true that at that time, my room was red, but after I left the room, I gave the green sign until 10 pm and I returned to the hotel, and it still hadn't been cleaned. Embarrassing. 4. I was amazed when I went up to the 7th floor for breakfast because the place was so large, but the food selection was truly embarrassing. I stayed for 4 nights, and the last two days I chose not to have breakfast because not only was it full, but there was a waiting list due to the Christmas and New Year holidays, and the variety of food also made me not feel in the mood to eat. 5. I can't stand the cold, and without turning on the AC in my room, the room was already very cold. I was surprised why the hallway had such a cold AC that it could penetrate into the cold room. I felt uncomfortable throughout my stay because I was cold every night. POSITIVES 1. Location next to Paragon Mall 2. Comfortable bed for a good night's rest 3. 24-hour gym, unlike other hotels that have set operating hours.

Good for all service in this hotel

One of my favorite hotels... but there was something less impressive about this stay... the toilet flush wasn't strong enough, and there were insects in the room.

OK, location is close to everywhere and facilities are as described

I'll be back for another staycation here🥰 The room is spacious, the bed is king-sized, the bathroom is clean, there's a bathtub, complete amenities, and a hairdryer. There's also an iron if you want your clothes to be smooth.🤭 The food is delicious, complete with live cooking, and the fresh fruit juices are blended right before your eyes. 😆 There are also two swimming pools, one for adults and one for children, so it's very safe for kids. If you want to go to the mall or buy snacks, just go downstairs😍 I was really satisfied with my stay there🥰🥰

The TV is still old-fashioned, not a smart TV, and the broadcasts are also limited.... the smell in the restaurant is different from the lobby area... it smells like incense, so it's not very Muslim-friendly... the fragrance isn't very fresh... there are still stains on the carpet in the room that haven't been cleaned.

We were very pleased with the honesty of one of our housekeeping staff, Riswana. She found and helped return our mother's lost wallet. Thank you again. 🙏

Very friendly staff, comfortable rooms, delicious food

This is my second time staying at the PO Hotel. It's clean, has direct access to the mall, and the deluxe room is huge. The food is also great.

wifi is slow but it's still the best hotel in Semarang.

Okay, I'd like to come here again sometime.

Check-in was quite long, taking about an hour and a half. This is different from other hotels. The reason is that the hotel system isn't integrated with Traveloka bookings. So the receptionist kept checking my receipt on my phone email, which was annoying. Finally, they said it had to be done manually. There are plenty of staff at the reception, but only one understands it. While the hotel is nice, if the system is outdated, I'd be a bit hesitant about staying again.

The food is good, I think this is a good hotel, if the interior is renovated it will be very good, the interior looks like it's old, the bathroom is okay

The hotel staff is friendly, the 24-hour restaurant is clean and ok.

the bathroom's floor is too slippery, have to becarefull. the food variety need to be improved

The room is very cool, the food is delicious, the staff are all friendly.

Ok, it will definitely be an option again in the future.