Luminor Hotel Banyuwangi By WH

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8.4
Very Good
From 1,671 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

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Traveler Reviews Luminor Hotel Banyuwangi By WH

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Customer reviews
R***y
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Business
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10.0
/10
Reviewed 1 week(s) ago
A comfortable place to rest and relax.
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Accommodation's Reply
09 Jan 2026
Dear Valued Guests, Warm greetings from Luminor Hotel Banyuwangi. Thank you for choosing to stay at Luminor Hotel Banyuwangi, and we greatly appreciate you taking the time to write a review about our hotel. We are delighted to receive your feedback and we strive to provide even better service for your next stay. We look forward to welcoming you back to Luminor Hotel Banyuwangi again. Sincerely, Inton Alice Kurnia, General Manager
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Windy
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Transit
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10.0
/10
Reviewed 1 week(s) ago
Close with ferry port, it's a nice hotel with a clean room. Also, a big thanks for the staff (Mas Ifan) who helped me in sending back my left goods, I am really appreciate it.
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Accommodation's Reply
09 Jan 2026
Dear Mr. Windy, Thank you very much for sharing your positive review. We are delighted to know that you enjoyed our hotel’s location near the ferry port and found the room clean and comfortable. Your kind appreciation for our staff, especially Mas Ifan, truly means a lot to us. We will be sure to share your compliments with him as motivation to continue providing excellent service. We look forward to welcoming you back to Luminor Hotel Banyuwangi in the near future. Warm regards, Intan Alice Kurnia General Manager Luminor Hotel Banyuwangi
Arina D.
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
Clean, comfortable, hotel staff are nice and friendly..
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Accommodation's Reply
09 Jan 2026
Dear Ms. Arina D, Sincerely yours, Luminer Banyuwangi Hotel. Thank you for staying at Luminer Banyuwangi Hotel, and we greatly appreciate you taking the time to write a review about our hotel. We are delighted to receive your feedback and are committed to providing even better service for your next stay. We hope to welcome you back to Luminer Banyuwangi Hotel again. Sincerely, Intan Alice Kurnia, General Manager
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Verified Traveler
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Staycation
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7.0
/10
Reviewed 4 week(s) ago
I ordered four breakfasts for four guests, but they only served two. Despite this, I wasn't disappointed, as the food was just fine.
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Accommodation's Reply
25 Dec 2025
Dear Valued Guest, Warm greetings from Luminer Hotel Banyuwangi. Thank you for your review. Please be informed that your room package included breakfast for two. Additional breakfasts for other guests can be ordered separately. However, we will provide two additional breakfasts at no extra charge. We appreciate your feedback regarding food quality. All guest comments and suggestions are vital for improving our service and food quality. However, we apologize if this explanation was unclear on your previous occasion. Your feedback is crucial to us as it helps us improve our communication and service in the future. We look forward to welcoming you back to Luminer Hotel Banyuwangi for an even better experience on your next visit. Thank you for choosing Luminer Hotel Banyuwangi. Sincerely, Isa, Front Office Manager.
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S***f
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Business
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10.0
/10
Reviewed 7 week(s) ago
The receptionist and hotel staff are very friendly... The room is spacious and clean... The view from the 5th floor restaurant is beautiful... Breakfast is quite delicious... Next time I will stay at Luminor Banyuwangi...
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, This is Lumino Banuwangi Hotel. Thank you for choosing our hotel. We appreciate your feedback and will strive to provide you with even better service on your next visit. We look forward to welcoming you back soon. Sincerely, General Manager, Inton Aris Kurnia
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e***n
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Transit
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9.7
/10
Reviewed 7 week(s) ago
I like it and can repeat it,,
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, It is with great pleasure that we at Luminer Banyuwangi Hotel would like to express our sincere gratitude for your stay and for taking the time to write a review about our hotel. We greatly appreciate your feedback and are committed to providing even better service for your next stay. We look forward to welcoming you back to Luminer Banyuwangi Hotel again. Sincerely, Intan Alice Kurnia, General Manager
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agus j. S.
icon-Business
Business
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10.0
/10
Reviewed 8 week(s) ago
The hotel atmosphere is humanistic, comfortable, the rooms are very clean, the staff are very friendly.
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Accommodation's Reply
22 Nov 2025
Dear Mr. Agus J, Luminor Hotel Banyuwangi, Warmest Regards, Thank you for choosing to stay with us at Luminor Hotel Banyuwangi and for taking the time to share your experience. We look forward to hearing your valuable feedback. We will strive to improve our services even further on your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Best regards, Ferdian Indrayana General Manager
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Tri N. S. W.
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10.0
/10
Reviewed 14 week(s) ago
Good and quality service
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Accommodation's Reply
14 Oct 2025
Dear Mr. Tri N. S. W., Warmest regards, Luminor Hotel Banyuwangi Thank you for choosing to stay at Luminor Hotel Banyuwangi and thank you for taking the time to write a review of our hotel. We are delighted to have your feedback and are committed to providing even better service for your next visit. We do hope to welcome you back to Luminor Hotel Banyuwangi again. Best regards, Ferdian Indrayana General Manager
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Verified Traveler
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9.7
/10
Reviewed 16 week(s) ago
The hotel is clean, the staff is very friendly, and we even got a free room upgrade. The soundproofing still needs a little improvement. Overall, this hotel is very good.
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Accommodation's Reply
27 Sep 2025
Dear Our Value Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very pleased to receive your feedback regarding our building facilities that did not meet your expectations and we are committed to always providing better service for your next visit. We sincerely hope to welcome you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Tri N. S. W.
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8.5
/10
Reviewed 16 week(s) ago
Maximum safe and comfortable service
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Accommodation's Reply
27 Sep 2025
Dear Mr./Mrs. Tri N. S. W., Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We sincerely hope to welcome you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 17 week(s) ago
After returning from Tabuhan-Menjangan Island, coming here was absolutely a good idea and choice! We made the right choice. We arrived at the hotel wet and dirty, entered the room, and then entered the spacious bathroom. The staff was also very friendly.
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Accommodation's Reply
20 Sep 2025
Dear Our Value Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The hotel is strategically located on the main road, just 3 km from Banyuwangi's town square. It has ample parking and spacious bedrooms.
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Accommodation's Reply
20 Sep 2025
Dear Our Value guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Rochmanu S.
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Business
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9.7
/10
Reviewed 18 week(s) ago
Typical Indonesian food menu, friendly hotel staff service.
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Accommodation's Reply
16 Sep 2025
Hello Mr./Ms. Rochmanu S, Thank you very much for your positive review. We are pleased to know that our Indonesian cuisine and the friendliness of our hotel staff have left a good impression on you. This feedback is an encouragement for us to continue to maintain the quality of our service and food. We look forward to welcoming you back to Luminor Hotel Banyuwangi. 🙏✨. Sincerely, Iza. Luminor Hotel Banyuwangi Management
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kadarmaning t. a.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The location is on a roadside near Ketapang Harbor. The staff is friendly and helpful. Breakfast is also delicious and available for takeout. The rooms are clean and comfortable.
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Accommodation's Reply
14 Sep 2025
Dear Mr./Mrs. Kadarmaning, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We sincerely hope to welcome you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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zainudin j.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff was very friendly. They called me right away if I lost something. The staff was very impressive. The breakfast was varied and delicious.
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Accommodation's Reply
14 Sep 2025
Dear Mr. Zainudin J., Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very pleased to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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G***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The hotel is close to the harbor. The facilities are quite complete. The rooms are quite large.
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1 people find it helpful
Accommodation's Reply
14 Sep 2025
Dear Our Valued Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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e***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
everything is okay, just access is a bit far from the crowd
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1 people find it helpful
Accommodation's Reply
14 Sep 2025
Dear Our Valued Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
It was a pleasant experience to stay for two nights at this hotel. The front desk is open 24 hours a day and very friendly. Perhaps a suggestion for the security staff when we arrived is that they were only at the post, not directing parking or helping cars out onto the road. The room was cool and tidy, and the lobby smelled wonderful upon entering. Although there are many stairs to the rooms and the restaurant, there is an elevator that can be used to access several floors. The toilets might need to be checked, as they didn't flush very well. This could be because there were many guests staying at the hotel. But one suggestion is to check the toilet's flow for a more comfortable stay. The breakfast menu is varied and delicious. It's quite convenient if you're visiting Banyuwangi for a few days or just transiting. It's certainly affordable with pretty good facilities and amenities. Oh yes, there's a free snack bar with delicious Banyuwangi specialties. Otherwise, the service is good, and hopefully, management will maintain it.
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Accommodation's Reply
14 Sep 2025
Dear Our Valued Guest, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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Jacqualine D. P.
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10.0
/10
Reviewed 19 week(s) ago
Comfortable hotel, good cleanliness, delicious food and variety.
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Accommodation's Reply
14 Sep 2025
Dear Mr./Mrs. Jacqualine D. P, Warm greetings from Luminor Hotel Banyuwangi. Thank you for staying at Luminor Hotel Banyuwangi, and we greatly appreciate your taking the time to share your review of our hotel. We are very pleased to receive your feedback and are committed to always providing better service for your next visit. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Warm regards, Ferdian Indrayana, General Manager
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y***p
icon-Business
Business
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10.0
/10
Reviewed 19 week(s) ago
The hotel staff is friendly, the hotel is clean, and the check-in service is fast.
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Accommodation's Reply
08 Sep 2025
Hello Sir/Madam, Thank you very much for your positive review. We are pleased to know that you were satisfied with our room, quality of sleep, and breakfast. This review motivates us to continue improving our service. We look forward to welcoming you back to Luminor Hotel Banyuwangi. Sincerely, Luminor Hotel Banyuwangi Management
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Number of reviews per page
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