8.4
Very Good
From 89 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.6

Service and Facilites

8.3

People often mention about The Canvas Hotel
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Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
Staff Friendliness (2)
Wifi (2)
Activity Option (2)
Check-in/out Time (2)
Ambiance (2)
Room Space (1)
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Traveler Reviews The Canvas Hotel

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40
Customer reviews
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
staff is very friendly the place is comfortable close to the mall too.
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Accommodation's Reply
03 Jun 2025
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Canvas. Your kind words are truly appreciated. We look forward to welcoming you back to The Canvas in the near future.
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Khoo S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The location was excellent, walking distant to Aeon bukit tinggi, and there was Aerobus stand across with less than 5 min walk from the hotel. Very convenient for short vacation.
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Suniarti
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
Bersih. Luas yang suite room. Dekat aeon mall.
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Lius Armen
icon-origin-TRAVELOKA
10.0
/10
Reviewed 85 week(s) ago
Friendly staff. Room is clean.
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CHEN XUEPENG
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Overall was good, clean room and strategic location.
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CHEN XUEPENG
icon-origin-TRAVELOKA
8.5
/10
Reviewed 132 week(s) ago
Clean room, good location and many eateries around.
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WU YUHUA
icon-origin-TRAVELOKA
8.8
/10
Reviewed 132 week(s) ago
Good location and clean room, will be back again.
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WU YUHUA
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
Overall were good and good location.
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Farizman S. B. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 137 week(s) ago
I stayed here for the second time. It was excellent. For Klang area, I would recommend this hotel. Compare to the prices, location, cleanliness and overall experience I definitely will chose to stay here again. The only thing that the management need to change is the door to the lift from the parking basement should be open to guest. I parked in the basement but cannot enter the door to the lift and needed to walk up the stair to enter the hotel front door. Guest can go down directly to the basement parking from the lift at the reception level but weirdly cannot go to the reception level from the parking basement. Hotel can provide access card for guest to enter and exit the door to the lift. That's the only complaint I have. The rest was okay.
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BAHARI A. B. A. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 295 week(s) ago
Room is ok, just the aircond controller is located beside the door. So you have to wake up and walk to the door to adjust temperature. For check out, the Indian lady at the counter was never smiling. She just said "sign" (asking for my signature). I waited there as I thought there's something else to do. But actually the "sign" thingy would be the last business. Why don't you smile and talk properly, as you are not the hell gatekeeper.
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1 people find it helpful
Fatin F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 306 week(s) ago
Great place to stay. Would come again when need arises.
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LIEW Y. L.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 320 week(s) ago
nice place to stay for business travel & family vacation
2 people find it helpful
LIEW Y. L.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 320 week(s) ago
Please put more effort on cleaning
1 people find it helpful
Lawrence l. l. c.
icon-Family
Family
icon-origin-TRAVELOKA
9.3
/10
Reviewed 322 week(s) ago
the pillow is extremely hard, other than that it's ok
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Jullie L. S.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 333 week(s) ago
The location of the hotel is very close to the high hill AEON shopping mall, buses to KL and others are also available in the hotel's canvas area. It is perfect for a place to stay when you are in Bukit Tinggi Portklang.
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zulhan a.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 335 week(s) ago
new hotel and good location nearest to shopping mall....
1 people find it helpful
juanita e.
icon-Medical
Medical
icon-origin-TRAVELOKA
4.8
/10
Reviewed 341 week(s) ago
Not recommended, I accidentally left a little stain on the towel and bed sheet because I have it for hair coloring, which actually can be removed very easily, but I was fined 150 ringgit, like I bought 1 dozen towels, intolerant, so I didn't recommend , especially for those who have small children and babies, very-very not recommended, I will never stay at the canvas hotel, just one time is a very detrimental experience. Be careful for the others, so as not to lose like me. The cost of staying 1 night 125 ringgit but I was fined by the hotel 150 ringgit, the worst hotel I have ever stayed. The room is a lot of dust, under the mattress is a lot of garbage, outside the fridge is also dusty. Very-very not recomend !!!!
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1 people find it helpful
Thana
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 350 week(s) ago
Good and nice hotel.. only poor in delivering information
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Kogilan
icon-origin-TRAVELOKA
8.1
/10
Reviewed 351 week(s) ago
all ok but check in 3pm very bad
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Eric T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 355 week(s) ago
Clean and nice hotel. Room spacious just right for 2 persons. Staff are very friendly. Keep it up!
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