The hotel has no complimentary bottled water, they don't even provide slippers, toothbrush/toothpaste, etc. The room has no floor rug that made our feet looks filthy. Their service on food is very quite horrible, because we need to wait patiently for us to have our food served. The last moment we order our food, it takes about almost an hour to get our food to cook. It's worst! And we are so starving that time. We also expect that we can swim on their own pool but, when I asked their hotel staff if the pool is open, unfortunately, the pool is accessible only from 6am-8am on the day of Sunday, well I guess that's one of their hotel policy. So we didn't swim that day because it was too late to know about their pool schedule, however they might as well acknowledge their clients about their pool schedule, in order for us be aware of.