Verified Traveler
Leisure
6.9
/10
Reviewed 5 week(s) ago
The atmosphere is quite comfortable due to its location on the eastern mainland, but the hotel rooms themselves still need improvement. The bathroom faucet leaks, causing the water to constantly flow. The shower curtain should be removed, as it's moldy and gives the bathroom a shabby feel. Room availability should be regularly updated to avoid disappointment after booking a room with a double bed, only to find that double beds were sold out by walk-in customers upon check-in.
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Accommodation's Reply
04 Nov 2026
Dear Valued Guest, Thank you for choosing Chrysanthemum Hotel & Resort Kupang and thank you for sharing your stay experience. We apologize for any inconvenience you experienced during your stay at our hotel. We are committed to improving your stay and look forward to welcoming you again. Sincerely, The Management Team
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