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Transit
9.4
/10
Reviewed 6 day(s) ago
For that price range, the location and rooms are quite comfortable. No comment on breakfast.
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Parma Star Hotel
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Overall Ratings & Reviews Parma Star Hotel
Traveloka (4,125)
9.3
Exceptional
From 4,125 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.3
Meal
9.1
Location
9.4
Service and Facilites
9.3
People often mention about Parma Star Hotel
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Distance to City Center (109)
Staff Friendliness (103)
Bedroom (103)
Ambiance (98)
Taste (91)
Accessibility (90)
Hotel Area (86)
Family Friendly (85)
Room Space (83)
Bathroom (83)
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Traveler Reviews Parma Star Hotel
Number of reviews per page
20
40
Customer reviews
R
Rusdi
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and very helpful.
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Accommodation's Reply
16 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Star Hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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w***o
Staycation
8.5
/10
Reviewed 2 week(s) ago
The room was clean, the service was OK, only the hot water was a bit warm.
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Accommodation's Reply
14 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Star Hotel. We hope to welcome you back in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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N***a
10.0
/10
Reviewed 2 week(s) ago
If I go to PKU, I will stay here again.
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1 people find it helpful
Accommodation's Reply
09 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Star Hotel. We hope to welcome you back in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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N***a
10.0
/10
Reviewed 2 week(s) ago
Close to the city center, friendly staff. Overall, it's okay.
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Accommodation's Reply
09 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Star Hotel. We hope to welcome you back in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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N***a
10.0
/10
Reviewed 2 week(s) ago
It was fun. The staff was friendly, the room was okay. It was all good.
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Accommodation's Reply
09 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Star Hotel. We hope to welcome you back in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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Reza B.
8.2
/10
Reviewed 2 week(s) ago
Nice, comfortable and warm for family.
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Accommodation's Reply
16 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Star Hotel. We hope to welcome you back in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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P***a
8.8
/10
Reviewed 3 week(s) ago
Anyway, it's great to stay here.
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Accommodation's Reply
03 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Star Hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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P***a
Leisure
8.8
/10
Reviewed 3 week(s) ago
Recommended if you go to Pekanbaru.
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Accommodation's Reply
03 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Parma Star Hotel. We hope to welcome you back in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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Rahmat B.
8.5
/10
Reviewed 4 week(s) ago
The food was decent, but the service was less than optimal. The room smelled so strongly of mothballs that it gave me a headache.
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Accommodation's Reply
02 Sep 2026
Thank you for your feedback. We apologize for any inconvenience this may have caused. We will monitor and evaluate this feedback to ensure you have a better stay experience in the future. Sincerely, Parma Group Hotels.
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Y***i
10.0
/10
Reviewed 4 week(s) ago
Friendly staff and fast process, top notch.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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MI
Muhammad I.
10.0
/10
Reviewed 6 week(s) ago
Comfortable and clean, staff are friendly and very helpful.
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A
Alhuda
Leisure
10.0
/10
Reviewed 6 week(s) ago
Good and can be recommended.
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M. Roni J.
Staycation
10.0
/10
Reviewed 6 week(s) ago
Since I first came to PKU in 2021, I've stayed at Parma Star until now.
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A***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
Improve it further with bathroom cleanliness.
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MR
M Rohil F.
10.0
/10
Reviewed 6 week(s) ago
Clean and comfortable. Friendly and nice staff.
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N***a
Business
10.0
/10
Reviewed 7 week(s) ago
The hotel was clean, and the staff were very friendly. The receptionist was very helpful.
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BB
Bang B.
10.0
/10
Reviewed 7 week(s) ago
Comfortable, fragrant, and clean. Friendly staff, delicious food.
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H***n
10.0
/10
Reviewed 8 week(s) ago
Good and very comfortable, great!
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1 people find it helpful
RS
Rio S.
10.0
/10
Reviewed 8 week(s) ago
clean, friendly staff, the best
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