7.9
Pleasant
From 392 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.0

Meal

7.6

Location

8.1

Service and Facilites

7.9

People often mention about Akasia Budget Hotel
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Staff Friendliness (4)
Room Space (4)
Distance to City Center (3)
Wifi (3)
Ambiance (3)
Bedroom (3)
Hotel Area (3)
Surroundings (2)
Bathroom (2)
Taste (2)
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Traveler Reviews Akasia Budget Hotel

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40
Customer reviews
V***A
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Transit
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8.4
/10
Reviewed 9 week(s) ago
nice and clean but the restaurant is very hot and the lighting is dim so it's not comfortable for eating.
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Accommodation's Reply
09 Jun 2025
Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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S***l
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9.4
/10
Reviewed 15 week(s) ago
Okay, close to everywhere, the food is also delicious.
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Accommodation's Reply
21 Apr 2025
Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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G***r
icon-origin-TRAVELOKA
6.2
/10
Reviewed 16 week(s) ago
Stayed 2 nights during Eid holiday. Breakfast was finished. The previous year I stayed here and the same thing happened.
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Accommodation's Reply
14 Apr 2025
Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We apologize for the inconvenience, your review will be used as an evaluation so that in the future it will be even better. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you,. Regards, Moy Widi. Hotel Manager
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Ananda S. R.
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Transit
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6.0
/10
Reviewed 16 week(s) ago
Bad, the door is hard to close, the food is not very appealing, the glass smells of cockroaches.
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Accommodation's Reply
10 Apr 2025
Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We apologize for the inconvenience, your review will be evaluated so that in the future it will be even better. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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Ahmed V. A. H.
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Leisure
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8.8
/10
Reviewed 17 week(s) ago
The location is quite strategic, close to Sragi, close to Comal and of course next to the national road. It's just a bit pricey in my opinion compared to other hotels, but if you look at other hotels in the Pantura area, it still seems worth it.
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2 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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B***a
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Transit
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8.8
/10
Reviewed 21 week(s) ago
The AC takes a long time to cool down, the lights are too dark to work.
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Accommodation's Reply
10 Mar 2025
Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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s***i
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Business
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9.4
/10
Reviewed 29 week(s) ago
The staff is very friendly, the CI process is easy, the staff helps bring things to the room, the breakfast food is also quite delicious, the downside for this hotel is that it doesn't have an elevator, you have to go up the stairs, but so far it's good, the air conditioning is cool, the room is spacious, next time if I have another business trip, I will stay here again.
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Accommodation's Reply
05 Feb 2025
Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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Y***f
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Business
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9.7
/10
Reviewed 37 week(s) ago
The staff service is friendly and solution-oriented. Don't expect too much from the food choices for breakfast.
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1 people find it helpful
Accommodation's Reply
10 Dec 2024
Dear valued guest, Warm greetings from Hotel Akasia Budget Pemalang, Thank you for giving a review to our hotel. And we also thank you for choosing our hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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A***a
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8.5
/10
Reviewed 54 week(s) ago
Hotel staff is friendly. Often stay here.
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1 people find it helpful
Accommodation's Reply
19 Jul 2024
Dear valued guest, Warm Greetings from Hotel Akasia Budget Pemalang, Thank you for providing a review of our Hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank you, Greetings, Moy Widi. Hotel Manager.
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m***a
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8.2
/10
Reviewed 54 week(s) ago
It's comfortable, but it's horrible if you get a corner room
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1 people find it helpful
Accommodation's Reply
17 Jul 2024
Dear valued guest, Warm Greetings from Hotel Akasia Budget Pemalang, Thank you for providing a review of our Hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank you, Greetings, Moy Widi. Hotel Manager.
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a***s
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5.0
/10
Reviewed 56 week(s) ago
Because of this hotel, I can't walk. GET A DOG.
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Accommodation's Reply
11 Jul 2024
Dear Customers, Warm greetings from Akasia Budget Hotel Pemalang. Thank you for the review you have given about our hotel. We apologize for the inconvenience you experienced during your stay. If there is a problem during your stay, please convey it and complain to our staff, so that we can also provide a solution or follow-up immediately. And you don't have to use language that is inappropriate for this guest review without a clear complaint at our hotel. Thank you for the input you have given us. We will try to improve our services so that we can provide the best to all our guests. Thank You. Moy Widi. Hotel Manager,
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S***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 58 week(s) ago
3rd Floor No Elevator. Food like Warteg food. Lack of ablution faucets. There is no sink even though I ordered a VIP room. I want to reschedule. No way. It's cheaper to pay directly than the app. The difference is Rp. 60,000,-.
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1 people find it helpful
Accommodation's Reply
11 Jul 2024
Dear Customers, Warm Greetings from Akasia Budget Hotel Pemalang. Thank you for the review you have given about our hotel. We apologize for the inconvenience you experienced during your stay. Currently we are still in the Budget Hotel category so we cannot provide lift access yet. Thank you for the input you have given us. We will try to improve our services so that we can provide the best to all our guests. Thank You. Moy Widi. Hotel Manager,
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i***q
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10.0
/10
Reviewed 67 week(s) ago
This hotel is great, highly recommended.
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1 people find it helpful
Accommodation's Reply
18 Apr 2024
Dear valued guest , Warm Greetings from Hotel Akasia Budget Pemalang, Thank you for commenting on our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You, Greetings, Moy Widi Hotel Manager
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E***a
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8.8
/10
Reviewed 68 week(s) ago
Tidak ada kulkas dan water heater, selain itu oke untuk budget hotel/istirahat. Poin plus: smart TV.
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Accommodation's Reply
18 Apr 2024
Dear valued guest , Warm Greetings from Hotel Akasia Budget Pemalang, Thank you for commenting on our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You, Greetings, Moy Widi Hotel Manager
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Gugun G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Hotel nya nyaman, bersih, staf nya ramah. Gak nyesel deh menginap di sini. 👍.
1 people find it helpful
Rudy K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 82 week(s) ago
Ac ga dingin, tidak ada aroma wangi wangian.
2 people find it helpful
Accommodation's Reply
25 Jan 2024
Dear. Father. Rudy Kurniawan. Warm greetings from Akasia Budget Hotel Ulujami Pemalang. Thank you for providing a review of our hotel, and thank you for choosing our hotel as your travel accommodation. We apologize for your inconvenience during your stay at our hotel. In the future, we will try to provide the best to all our customers. And we are waiting for his return. Thank you, Best regards, Moy Widi. Hotel Manager.
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Ade A. S.
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8.5
/10
Reviewed 104 week(s) ago
Nice clean room. Service okay.
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3 people find it helpful
Accommodation's Reply
22 Aug 2023
Thank you for the reviews that have been given to us. We will try and always provide the best service for all of our customers, we are waiting for your return. Thank you, Regards, Management.
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Bela A. H.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 104 week(s) ago
Jujur, baru kali ini merasakan menginap di hotel yang berbeda aturannya dari yang lain, penjelasannya: 1. Dari awal, KTP udah di keep dan baru diambil saat check out. 2. TV katanya bermasalah, katanya semua kamar begitu. 3. Udah penasaran, ada list harga kerusakan di kamar. 4. Handuknya robek. 5. Ada cacing di kamar mandi. 6. Bau jamur. 7. Saat check out diberikan foto bukti kerusakan yang terjadi, sarung bantal yang robek katanya, "ini robekan baru, kak", gimana tahunya robekan baru atau tidak? Saya pun saat keluar kamar sudah cek semua yang robek hanya handuk. 8. Saya harus ganti rugi atas bukan kerusakan dari saya. Jangan menginap di sini, aturannya berbeda dari hotel lainnya, dari kejujuran saya semoga jadi evaluasi dan tetap dapat uang dengan cara yang halal 🙏🏻.
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7 people find it helpful
Accommodation's Reply
22 Aug 2023
Thank you for providing a review of our hotel, we apologize for the inconvenience while staying at our hotel. For input from guests, we will make it material for evaluation so that in the future it can be even better and can provide the best service for all of our customers. Thank you, Regards, Management.
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Wika Sari Dewi
icon-origin-TRAVELOKA
4.8
/10
Reviewed 118 week(s) ago
The attitude was bad, I didn't stay the night because the hotel didn't accept me well, I felt a loss, they didn't even apologize, you can check the CCTV.
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9 people find it helpful
Accommodation's Reply
09 May 2023
Thank you for providing a review of our hotel, we apologize for the inconvenience while staying at our hotel. For input from guests, we will make it material for evaluation so that in the future it can be even better and can provide the best service for all of our customers. Thank you, Regards, Management.
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David R.
icon-origin-TRAVELOKA
9.2
/10
Reviewed 118 week(s) ago
Good receptionist service, nice rooms. The air conditioner isn't cold, the shower water and sink water don't run smoothly in the morning at 10.00. Great breakfast.
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2 people find it helpful
Accommodation's Reply
29 Apr 2023
Thank you for giving a review to our hotel. Your positive review is very useful for us to always provide the best service. We apologize if there are still facilities that are not satisfactory for you. We make evaluations so that in the future we will try to provide the best service for you at the next opportunity. Thank you, Greetings. Moy Widi. Hotel Manager.
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Number of reviews per page
20
40