RF
Rizal F.
Leisure
9.1
/10
Reviewed 4 day(s) ago
Overall good, except the telephone in the room doesn't work
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Accommodation's Reply
08 Jul 2026
Dear Mr. Rizal F., Thank you very much for staying at favehotel Malang and for your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel. However, we apologize for the inconvenience you experienced regarding the telephone in your room. We will take your valuable feedback into consideration to improve our hotel facilities and services. Our technical team will immediately investigate whether the telephones in all guest rooms are functioning properly and will take measures to prevent this issue from recurring. Thank you again for choosing favehotel Malang. We hope to welcome you back in the future. We will do our best to provide you with an even more comfortable and pleasant stay in the future. Thank you, General Manager, Santi Puspa
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