A truly impressive 4-star hotel with top-notch service, rooms, and amenities. You can also request a cute birthday mirror 🤩

Friendly hotel staff. The hotel staff/security guard helped me when I didn't have my access card for the elevator.

Before checking out, I asked questions via WhatsApp, and they were fast and friendly. Upon arrival, everyone from security, receptionists, restaurant staff, and cleaning staff were all friendly. The rooms, swimming pool, children's playground, and gym were all clean and tidy. The restaurant is great, and the breakfast menu is varied and delicious. It's great. I stayed in a room on the 27th floor, right in front of the evacuation route. The cleaning staff were constantly going there, and at 2 or 3 a.m., I was startled awake by the sound of people laughing, but I didn't know if it was staff or guests staying there. That's the only unfortunate part, but other than that, everything was fine. Good recommendation. Thanks, Ramada by Wyndham Serpong.

The breakfast was delicious, with plenty of choices. It was probably the best hotel breakfast I've ever had. The restaurant had Mas Dian, whose service was excellent. He made me ginger tea because my voice was hoarse, he noticed. The room was nice and clean. The receptionist also had good service.

The staff is friendly, the breakfast is great, all the staff are friendly.

The hotel staff is very friendly, helpful with check-in and check-out, the swimming pool is spacious.

not bad for those who want cheap prices and close to the city

Cheap, clean, spacious, nice hotel.

My first time staying here, and everything was great. I even want to come back again. Thank you, Ramada Hotel ✨

The hotel was clean and the breakfast was quite tasty, though not very varied. The pool view was also nice.

Stayed here for my child's 1st birthday. And very satisfied and memorable. The staff is friendly. You can request a baby crib too, so you don't have to worry about your child falling out of bed. The food is also delicious and varied. Many facilities too, there is a kids corner, swimming pool, gym. The location is also good, want to play to Aeon not far. Overall, it's really good. Recommended to repeat 😍 Hopefully your fortune will be smooth so you can come back here again.

It started out well, but as the evening wore on, the AC leak got worse. We were eventually moved, but without checking the room, the bathroom door wouldn't close. Finally, at 11 PM, we had to move again. And after moving, it turned out the mini fridge was leaking, huhu. We were already tired and felt bad for bringing the kids, so we asked for an extra mat. Maybe next time, they could pay more attention, and the staff could improve their friendliness.

Overall, the hotel is quite comfortable with a swimming pool that can be used by children and adults. The room is also quite spacious for its class. For breakfast, there are rather few food variations in my opinion, for a 4-star hotel. Maybe it can be improved further. Thank you.

Check-in was fast and easy. Breakfast wasn't very varied but it was sufficient and tasted good. Got a welcome drink but it was in another area, not in the check-in lobby, so it was a bit of a challenge to get it. Booked a high floor and got a room on the 27th floor, but couldn't access the balcony because it was too high (safety rules), which was a bit sad. The view from inside was blocked by unclean glass. The city lights were still visible, although not very enjoyable. The toilet was broken, the floor was a little cracked, and the sink was also dull. The shower sometimes turned on by itself, but everything still functioned normally. The amenities were complete, plus there was a mini fridge, a hair dryer, and a laundry bag. Next to the hotel, there was a building under construction, so at night there was a bit of a spooky sensation, plus the shower often turned on, haha. Free parking (just ask the receptionist), there is an Indomaret next to the lobby. There are kids' activities on the weekends too. Because the area is in a village, the sound of the mosque is really felt even though it is on the 27th floor, masya Allah. The pool was quite happy for the kids. There's a sky lounge, but we didn't explore it. There's a kids' playground and gym area.

Worth it. Nice room. Location a bit off, but everything else nice.

The parking was quite confusing when I arrived late at night, but I made it. The room and building seemed old and could use cleaner maintenance.

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were very friendly, helpful, and provided excellent service throughout my stay. The facilities were great, and the atmosphere was relaxing. The location was also convenient and made it easy to access nearby attractions. Overall, I really enjoyed my experience and would definitely recommend this hotel to others. I look forward to staying here again in the future.

Smooth check-in, large pool, delicious breakfast, and pleasant service from all the staff. Hopefully, the hotel will become busier so they can renovate each room. ☺️

The bed was itchy. When I checked, I found blood stains. I asked for a replacement, but it turned out most of the sheets were worn and stained.

Everything is okay, only the glass door in the bathroom can't be opened or closed, so where does the water go when taking a shower?