Overall Ratings & Reviews Grandmas Plus Hotel - Legian

I once ordered food and requested something. But the female staff at the restaurant said it couldn't be done, and instead she told me to just cancel it. The best receptionist was the white lady I forgot her name, she was very friendly. Other than that, it was just okay. There was a female staff who was always at the reception looking after her staff, but she wasn't friendly. Her clothes were different. I never even said hi when I stayed there. She seemed bossy. Maybe she had a supervisor or a manager position. So she felt like she was being treated like a boss. Even though all the employees were there, except for the male supervisor who was quite helpful and solution-oriented. There is also a FO staff. The night shift guy, sorry, is a bit black and his face is oily. When asked to talk, he likes to plonga plonga and doesn't connect. I've spoken, instead he averts his eyes everywhere even though there are no other guests. For security, all are friendly and helpful. For HK, I give a score of 10. They are agile, friendly and their work is good. Neat. So for this hotel, the most superior in my opinion is HK. Second is security. Third is FO. Lastly, the restaurant.

The location is very good, close to everywhere, the rooms are clean, the water is smooth, the bathroom facilities are very complete... The service is satisfactory, the price is affordable, it is worth a try.

Definitely coming back to this hotel, comfortable, clean, close to everywhere, super easy to find food, close to the beach, wow wonderful!!

The room is too small and the breakfast is a la carte, not a buffet, so it's not very suitable.

Comfortable rooms and friendly staff service. Especially the location is close to the center of the crowd, many pubs and white bars near the hotel area and if you want to go to Legian beach, it's only a 15-minute walk.

I think it is a bit pricey with a small room, the location is great, just a few steps to the beach and shops and restaurants around the hotel.

Have stayed here several times. Very comfortable & strategic to go out to find food, also close to Kuta Beach. Staff service is very friendly.

the room is really good with affordable price, got one with mini fridge. The location is very strategic, can walk to beachwalk, only the breakfast menu is not much choice, the staff is very friendly. Ari, Wisna and especially the security guard Mr. Alif, thank you for your service The best service

Thank you Mbak Rias for your hospitality, it's really cool.

The rooms are clean, the staff is friendly and the location is close to the beach.

Easy access to everything hotel. In the middle of the city, many facilities around, express laundry, affordable places to eat, shopping places, 10 minutes to the beach, very clean rooms. The staff is very friendly, food delivery from ojol is easy to find. Next to it there is a delicious Italian restaurant, but the room size is small and not very soundproof.

The staff is friendly, very helpful, including the security guard. All are friendly, nice and pleasant.

It was comfortable to spend the night there. Thank you staff Thia, Kadek & Yura for their friendliness 🤗🤗 Also thank you security guard Ali if I'm not mistaken for helping to remove the motorbike from the parking lot.

Check in was fast. Staff was very friendly.

Highly recommend! Rooms: Minimalistic, but very comfortable. Bathroom is very clean, water heater works well & water pressure is all good. Wi-Fi is fast and easy to connect to. Service: Above expectations. The staff (Putra, Thia) checked in on us via WhatsApp frequently to make sure all was well. Staff at the front desk (Yedi, Ayu) were also very helpful during check out, they also kindly let us store our stuff after check out as we still wanted to roam the area. Location: There are many good breakfast spots (ChamBliss, Jackfruit, etc), lunch spots (we ate at MeVui Vietnam Kitchen) within walking distance. There are also many shops nearby to have a look at.

Your staff Rias and Ayu are nice.

I enjoyed my stay here, especially the service. Thank you to Mas Pras and Mbak Ayu. You guys are amazing.

All good and good service too. All the staff are very friendly and the service is very good. The room is also very comfortable, the location is very strategic because it is easy to go anywhere. All the best. Next time I want to stay there again ❤🥰

Very pleasant and very calm

The cleanliness of the room location is not in doubt, but the breakfast is lacking in variety.