Upon entering the hotel, I was greeted warmly by the security guard, followed by the friendly and welcoming staff at the front desk. My room was also upgraded 😊. The location is strategic, right in front of the beach, the lobby is comfortable, the rooms are clean, and the breakfast menu offers a wide variety of choices. Overall, my family and I were very satisfied with our stay at the Mercure Hotel Kuta. Thank you for the excellent service, Mercure 🤗

I really enjoyed my stay at the Mercure Kuta Bali. The hotel is comfortable, the service is excellent, and the food is delicious and guaranteed halal. The pool also offers direct views of beautiful Kuta Beach. Highly recommended!

Mercure is always cool, got another room upgrade.

Suitable for families, traveling.

The service was friendly, but I had to pay for an extra bed, and I was at the mall. So, I didn't get the extra bed until late at night. The elevator light was on and needed to be fixed.

It was fun at first. I booked in May because I couldn't get leave that month. We had to change our dates, and the hotel allowed it. I was thrilled. The next time I come to Bali, I'll stay at the Mercure again.

Comfortable place and easy access

Clean and fragrant hotel, very friendly staff

The staff is friendly and very helpful, the beach access is pleasant, the holiday is fun.

Mercure Kuta, thank you!! Wow, I was able to get the Nyepi opportunity here, very memorable! Location: in front of Kuta Beach, walk to Beachwalk, watch the ogoh-ogoh on foot, near the mart. Parking: got a spot in front, easy access. Food: during Nyepi ate at the hotel twice and it was okay. Room: got an upgrade to a sea view. Swimming pool: sea view, okay, clean. Cleanliness: okay. Staff: friendly. Wifi during Nyepi was also okay. The sunset was perfect and on Nyepi night there were lots of stars. Oh yeah, try the spa here too, it's fun with the sea view and the sound of the waves in the background. Ahh, so cool! See you again, Mercure Kuta, big thanks! :-)

Clean rooms and good service, enjoyable holiday

The room is okay, the swimming pool is still okay, the wifi is good, the breakfast lacks variety... The toiletries are a bit less okay, the toothpaste uses paper, if possible, replace it.

A pleasant hotel and the staff are attentive.

Fun... Near the mall... Near the beach.

I always enjoy staying at this hotel, and it's still well-maintained. Good job, Mercure. I'll be back again if I ever come to Bali.

GOOD SERVICE. THANKS FOR THE SERVICE AND SMILE ❤️❤️❤️❤️❤️❤️👍👍👍👍👍 HOPE WE CAN COME BACK AGAIN

Comfortable hotel with very close access to Kuta beach..beautiful mall. Beachwalk mall is quite close by. It has a nice pool to enjoy the sunset. There are many laundry facilities and minimarkets around the hotel.

The hotel staff at check in were very friendly and we got a room upgrade.

I like this hotel because the swimming pool and restaurant are very nice.

I stayed here with family and booked 2 rooms. Overall, just good.