Friendly staff everywhere. Everyone saying hello and helpful. Room was well maintained. Loved the balcony to sit and chill.

We went out of the hotel for breakfast. We didn't find the breakfast there last time that great.

Loved our spacious room, front desk staff were super friendly and we appreciated the great location

Perfect stay. Walking distance to everything and parking is included.

Very clean and updated rooms, friendly, and helpful staff and an excellent breakfast!

Free Parking at the back was great and they have bicycles to rent too! Our room was above the front entrance and you could hear people talking outside clear as day, as well as the enthusiastic neighbours. 😉 Spotless and nice decor. Staff were amazing! Zee’s restaurant has the BEST beef tenderloin!! Reasonable price but likely because it isn’t high season yet. Stayed 1 night to enjoy the Spring Sparkle event with our mini pass of 3 wineries with food pairings. Will definitely be going back!

Great updated decor. Very walkable. Free parking.

We’ve stayed here often as it is one of the more affordable options in Niagara on the Lake. The staff is friendly and the rooms are clean. Zee’s breakfast is decent. The breakfast special is a little too basic.

Magnificent

Clean room, comfortable bed, and convenient shuttle service

Really great experience here. A point of reference is that I booked the room with the jacuzzi but didn’t realize it is in a separate building. This was less desirable. When I went to the front desk to ask about changing to the main building it was no hassle. This really made the experience, the staff were super friendly. I would say the main building is more updated and nicer overall. Breakfast at the restaurant in the morning was excellent. No complaints would stay here again.

Lovely hotel, quiet

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Great little hotel, very quiet and comfortable. Would definitely recommend.

Friendly staff, clean rooms, comfortable.

Room was lovely. The onsite restaurant ZEE’s was phenomenal.

our stay at the shaw club was amazing! the room was extremely clean. the location is great! within walking distance to all shops and restaurants! will definitely stay here again!

Great hotel central to the main street.

Very attentive and friendly service. Rooms were elegant and had all the amenities we could want, including the "out-of-the-ordinary" (need a pet? you could borrow a pet fish for your stay). Great location, classy building, reasonable price, would recommend.

The staff was very friendly, the hotel uses a chat bot named Ivy which was pretty helpful when I had questions. There is a nice are to relax with complimentary coffee and a nice restaurant.