Very poor service. There was only one room service staff member available.
I checked into my room an hour after the official check-in time, yet the room was still not properly prepared. I was handed the room key only to find that essential items such as towels were missing, and there was an unpleasant smell in the room.
I had to call the reception for every single requirement, and even after contacting them, it often took more than 20 minutes for the room service staff to respond, as there was only one person handling all service requests.
When I started taking a shower, I discovered that the shower gel and hand wash dispensers were empty. Once again, I had to contact the staff to have them refilled.
The service was extremely disappointing and frustrating throughout my stay. The tariff is quite high compared to the quality of service provided. If you are looking for a peaceful holiday, I would recommend avoiding this hotel, as you may end up frustrated with the service, just as I was.