Overall Ratings & Reviews RESI STAY JISCO HOTEL Kyoto Gosho Nishi

Nice and clean, powerful aircondition.

despite being self-check-in really isn’t hard. and the apartment provides a cozy environment even a device to massage your legs. In a few words I can say that it is good.

We loved the room, it was well equipped and was clean and modern!

Rooms were quite tiny for 2 people. But otherwise friendly staff, good location and fair price!

It’s a self service hotel. First time I had to deal with it. Had a little trouble checking in. Otherwise, area is great, trains are not far and easy to use.

Good an cleaning

We chose this property as it had the extra living space we felt would be nice for our 1 year old. I wish I stayed else where. It was filthy. Mold on the shower curtaina and tiles, giant piles of dust on around the floor edges, trash by the stairs, and more. I sent pictures to the hotel lobby (which is offsite/think hostel but multiple locations) and gave permission for them to come in and clean and repair the piece of metal that was sticking up in the middle of the floor that was sharp. They changed the shower curtain to another moldy curtain and nothing further was done. The piece of metal was a safety concern for my daughter and staff acknowledged that it was unsafe and they would take care of it properly and did not. I requested a partial refund upon check out. They acknowledge they would let me know but it could take a couple days to hear back. Its been over a week and I have reached out twice. I don't recomend.

Great property in quiet and convenient location to subway. Beds were super comfortable and comfortable very clean. Brilliant find.

For the price, this hotel is doable. However, the unmanned front lobby looks more like a storage area than a lobby. Receiving directions on how to gain entry to the building is awkward. It wouldn’t take much to make the lobby more inviting.

Staff was professional, polite, helpful, and accommodating. The hotel and our room were clean.

Nice

The check in process was a nightmare. They requested I fill in basic contact and passport info ahead of time before they would release the check in info, which I did. Their system would not store my email, but they were emailing me, so I didn’t think that was an issue. On the day of check in, I still hadn’t received the instructions, so I emailed them. Not only would they not release it until I could get the system to recognize my email, they asked for a backup email before sending me the instructions(not required per their protocol). All of this was during a travel day, which is already hectic, and it took hours of corresponding back and forth VIA EMAIL which is what they wanted from me. They withheld the info until 7pm the day of check in. It was all so ludicrous and idiotic.

We were cautious about this place based on the reviews but we had a great stay. We had no problem at all with the noise and checking in was easy! Just read the instructions properly...

Lovely location beside the gardens. Nice to have sliding door to private garden space.

Was clean and a nice little place to stay. Nothing fancy but plenty fine since we just needed it to be a place to shower, sleep. Would stay there again

Good bed & shower. Clean. Good location. Room tiny. Front desk staffed only after 8pm- a problem if you need an extra pillow or have question. Overall, inexpensive, everything okay but staff lacking

Great property with great facilities in an ideal location. The check in process, however is very lengthy and frustrating. After arriving at Kyoto station we struggled to find the check in counter. Then we spent nearly an hour in the office waiting and then walking through the details our out stay with the (very kind) staff. The whole process could be expedited via key box at the property itself.

Everything was great. Highly recommend!!

Clean and comfy with a lovely bathroom, clean towels available daily. Coin laundry available. Luggage storage available. Was very cozy and near a lovely park. We did a fair bit of walking to get to central kyoto but overall would stay here again

The hotel staff were not always visible and quick responses from them was not available.