Welcoming staff. Interesting hotel room.

Great Staff and location. Away from the rush and crowds of every day tourism in Nagasaki, but an easy tram ride to anywhere one might like to visit. The hotel orders something different compared to more spartan and modern hotels. Convenient access to what is more typical of a Japanese city.

Very nice facility. Great location. Best, friendliest, staff of any hotel I’ve stayed at in Japan.

totally recommend it, premium quality, friendly staff and one of the best room i had in japan.

Excellent value for money! We enjoyed the spacious room, the comfortable beds, and the jet-stream bath (which fills us quickly!) The only difficulty experienced was figuring out how the lights work. This hotel is extremely well situated with "must-visit" museums and many restaurants within walking distance.

local for all amenities and historic museums and places of interest.

Beautiful old European style with lots of dark wood and chandeliers; room was large with Japanese style bath. Very pleasant. Bit of a hike up the hill, but located close to important atomic bomb victim sites in Nagasaki that you can walk to.

Booked the pool room and we loved it. Beautiful room/hotel.

Lovely stay! Very walkable, I booked it to be close to the Nagasaki memorial and museum. (Also walkable to Bunjiro restaurant, one of the best meals of my whole trip, pork cutlet, please go!) But back to the hotel—comfortable, spacious, old school charm and decoration, TV in the bathroom, haha! If you’re picky about things being modern, you might object to this place feeling a bit dated, but I thought it was charming. Their breakfast was absolutely lovely with an incredible range of options, both self-serve and served. The front desk service was very nice and accommodating, it’s clear they stay busy! Thank you!

Great hotel next to museum and peace park but very quiet. Spacious rooms for Japan. Art Deco style. Japanese breakfast available if you want it. Rooms had robes, slippers and amazing array of toiletries and hair style equipment. Jacuzzi bath with TV! Tea and coffee making in room, fridge and safe. Excellent!

Really good value for money. Charming hotel. Appreciated the on-site parking. We didn’t bother with their breakfast because it was too pricey when there are many choices around- we ended up eating at Joyfull (open 24h).

The hotel location is great with easy access to team, buses and amenities However the service is really bad We had requested for the hotel to book two taxis for a 6:00am airport transfer when we checked in and reconfirmed the next day. Reception confirmed they have booked the taxis. At 5:45am when we went to the lobby we were advised the taxis cannot be booked and we need to flag down taxis on the road Can you imagine the situation six of us were put in! How irresponsible the staff of this hotel could be. I would recommend the management to investigate and reprimand the staffs who were on duty on those two days and reprimand them They did not even advise or arrange for any alternative transportation or inform us before hand.

The complimentary breakfast was excellent!

Wonderful service but you needed to book the Japanese breakfast 2 days in advance so the first morning only a salad bar(good though). There is also a steep step from the door up to bathroom down again to the room - uncarpeted so easy to slip off. No English channels on cable either. Cheaper rooms have neighbors right in front of your room so the can see in at night.

Much larger than expected. I hadn't realised it was a former love hotel, so the bathroom has a proper jacuzzi bath and the soundproofing is perfect. Everything was clean and no complaints about the service either.

Nice facility and roomy.

Good for couples. Walk down the hill to a coffee shop for breakfast.

Very nice hotel large room, luxurious bath even has a TV to watch whilst soaking in the tub. Very convenient to tram, so easy to find and get around.

A very clean and spacious room. Rich breakfast!

Very nice, spacious, luxurious room. Convenient to many local restaurants. Delicious breakfast, and friendly staff!